FIVE GUYS

No drama at FIVE GUYS: an A grade, 92/100, 1 high-priority violation cited at its last visit on October 24, 2025.

It pulls 4.4 stars across 1,897 reviews and ranks safer than 53% of Seminole County restaurants we grade. Look for american in Altamonte Springs. Menus here flag options for nut-aware diners.

Get directions Call (407) 478-6900

Restaurant details

Health grade
A (92/100)
Violations
1 total — 1 high-priority
Address
229 E ALTAMONTE DR, Altamonte Springs, FL
Cuisine
American
Categories
Fast food restaurant, American restaurant, Hamburger restaurant, Hot dog restaurant, Hot dog stand, Restaurant
Price
$10–20
Rating
4.4 stars (1897 reviews)
Seats
64
Phone
(407) 478-6900
Website
Official website
Photo of FIVE GUYS
Photo: Five Guys

Community Rating

Reviews via Google
4.4 Community-sourced rating 1,897 reviews
Read all reviews on Google →

What diners say — our read

These 22 reviews do not converge on a single verdict. Opinion on the staff is split — those reviews land at 3.5 on average. What it costs is the next most common subject, in 23% of reviews (averaging 3.4).

Of the 22 rated reviews, 13 sit at four stars or better and 8 at two or below. A third strand, pacing, appears in 23% of them at 3.8 stars. More reviewers landed on 5 stars than any other score — 12 of 22.

The health record runs ahead of the reviews. The last DBPR inspection returned an A (92/100) with 1 high-priority violations. That result dates from October 24, 2025. On health score it sits safer than 53% of the Seminole County restaurants we grade.

This is a listing where the two measures each tell half the story. The reviews themselves follow, unedited and newest first.

Our own analysis of 22 reviews for this restaurant, set against its Florida DBPR inspection record. How we calculate grades →

  • June 22, 2026

    I love the fries. It's a little noisy but expected at lunch time.

  • June 22, 2026

    Haven't been to Five Guys for a while. They have always been a little pricey for a cheeseburger but I never felt like I was getting ripped off. until now. If I knew they changed the fry size I wouldn't of order them. I had to check my receipt to see if I accidentally order a small instead of a large. On top of that, I know the toppings are 'free' to add them, but I guess jalapenos are breaking the bank because I would expect to get at least 2 jalapenos when I ask for them on my burger...

  • June 16, 2026

    The Altamonte Springs location is known locally as the "Mother Ship" andis a very good friend to Uptown Altamonte Art Fest Best of Show Artist "Art By Chelsea Smith". I should know I'm Dad.

  • June 14, 2026

    Great food and great service! They gave me more fries than I ordered, and also offered me a cup of water while I waited. That was very kind.

  • June 11, 2026

    Staff is awesome!

  • June 3, 2026

    They let my food get stolen then when I asked them to remake it refused to do so said I would have to contact DoorDash bout having my order stolen and were being absolutely ridiculous, said they checked the name but no way they did because I aint got my god damn food. Do not go here if u wanna acrually enjoy your meal it’ll probabaly be taken from you before you can

  • June 3, 2026

    Delicious

  • June 3, 2026

    Is a little pricey but is also the best burger in the game.

  • May 30, 2026

    Too expensive, steak n shake way better

  • May 30, 2026

    May 29th 8:50pm. Service was poor - didn’t want to take our order and barely spoke when they did with a lot of laughing and joking. It felt as though we were a bother by coming in. This is not a place I would recommend to anyone in this area. The Hispanic girl seemed to be the one who was alert and there. It was not a good feeling.

  • May 19, 2026

    Burgers were good But the next day I was sick 😫🤢

  • April 27, 2026

    Be aware they tend to close the store hours early. Do not depend on website. Third time I show up and they have lights on someone inside but they are closed

  • April 14, 2026

    A BIT Expensive BUT Worth EVERY PENNY !!! AND FREE PEANUTS What's not to Love

  • April 9, 2026

    My kids always love their burgers and their cajun fries.

  • March 24, 2026

    Stopped in at Five Guys today and even though the place was absolutely slammed, Laura and her team were on point. You could tell they were juggling a ton, but Laura stayed calm, friendly, and completely in control. She kept the line moving, made sure everyone was taken care of, and still managed to give great customer service. Huge shoutout to her and the staff for handling a busy rush like pros. Great experience all around.

  • March 21, 2026

    Inattentive, fdour faced, mumbling, not caring about customer, slow, terrible communication. Unfriendly. Unprofessional. Needs a whole new staff. Never coming back

  • March 15, 2026

    This is my favorite place, they know me by name and they never disappoint, . They are nice and friendly and I get my food quickly . I love it here ❤️❤️

  • March 11, 2026

    I really do not need my burger to be completely overtaken by mayo. I don't need warm runny mayo all over my clothes... I even asked for another top bun before I left with my burger to try to get rid of some of the mayo that was unfortunately too much juice at on the bottom bun and had even more on top. I only asked for mayo and mushrooms.... Not so generous with the four pieces of mushrooms I got that I wouldn't have even tasted or seen had I not searched for them in my mayo soup. Then when I was handed a top bun I tried to hand him the soggy one and he wouldn't take it so I had to use my takeout bag and walk out with my burger and napkins in my hand. Glad I didn't order fries. My shake was too runny and when I asked about it she said it's not as runny as it looks and walked away. I am a restaurant manager and I would be horrified if my team acted like that to a paying customer. If the product quality is bad the first time a customer visits, you loose that customer forever.... I will go back to Orange City for my five guys because this was an absolute joke.

  • March 9, 2026

    The burgers here are absolutely delicious, but that's where the good part ends. Both free-style machines were out of carbonation for a majority of the drinks they offer. The coke was spitting out thick, black syrup into the cup which was super flat. The male employee stocking peanuts was very rude to my mom when she asked him a question instead of being helpful. Lastly, the fries were soggy; we ended up throwing half away because they were so inedible.

  • March 9, 2026

    Pretty good food although the price ks a bit much. Overall good food and bathrooms are clean

  • March 6, 2026

    Great food

  • March 2, 2026

    We had a great time here! Laura was amazing and very thoughtful with us!

Overall Score

65 / 100

  • Health inspection grade 40/40
    Grade A
  • Dietary transparency 3/20
    1 option listed
  • Community rating 18/20
    4.4★ average
  • Hidden-gem status 0/10
    Not flagged
  • Track record 4/10
    Stable, 0% clean

Composite score from health grade, dietary options, ratings, and inspection record — distinct from the state-derived health grade.

Opening hours

Monday
10 AM to 11 PM
Tuesday
10 AM to 11 PM
Wednesday
10 AM to 11 PM
Thursday
10 AM to 11 PM
Friday
10 AM to 11 PM
Saturday
10 AM to 11 PM
Sunday
10 AM to 11 PM

Inspection history

The following records are from Florida DBPR public inspection records, most recent first.

  1. October 24, 2025 · Routine - Food

    Inspection Completed - No Further Action

    1 high-priority · 0 intermediate · 0 basic

    • 03 — Temperature control of foods (cold/hot holding, cooking, cooling, reheating)

This grade is calculated by us from Florida DBPR public inspection records — Florida does not issue official grades. How we calculate it →

Data last updated: October 24, 2025