FIELDS BMW OF DAYTONA

Waiting area very comfortable and pleasant. But prices are crazy. I asked if they could check my car’s road noise. Perhaps seals needed fixed/replaced. And they would check - FOR $249!!! Obviously I’ll just deal with it and never buy another BMW.

Keith at BMW was wonderful very efficient, Serviced my car and the price was exactly what he quoted. Very happy.

Always a good experience at Fields BMW of Daytona. My appointment was honored. From beginning to end everyone I encountered was professional and courteous. They did the job. The cost was fair. While i waited, the atmosphere was comfortable.

Nicole is the best!

Always a friendly face when driving onto the drive being greeted by the young lady that’s always smiling when she sees my car pulling up. So refreshing that my business is appreciated and it shows. Thanks Nicole for always addressing any concerns I have. It shows you care about your customers and we are not just a number. This action will keep me a loyal customer.

Always exceptional service from Field’s BMW Daytona Beach.

650 for battery. BMW made it so only the dealer can replace. Battery 180 elsewhere Just another way to screw the customer

Had a few things to get done, all taken care of Nicole was friendly and it was all done quickly and correctly, have never had an issue here.

Editing my 5 star to a 1 star because of the Service dept. I have loved my 740 and was happy with sales and NORMALLY service, but I have left 5 calls and voicemails over 3 days and complete RADIO SILENCE from them. Below are Screenshots of my attempts to talk to service, all of which were unsuccessful. My old service manager was caring and professional. He no longer works there, and it’s like with him gone they no longer care to have me as a customer. I don’t have a tremendous amount of free time, and I just wanted to talk to an advisor before scheduling an appointment so I can figure out what jobs I want done, but apparently that’s not a concern to them. My entire family and I are Fields Loyalists, but if this is their new customer service attitude we will take our ownership and servicing elsewhere.

They were so kind and informative. I will definitely come back for my car maintenance.

Was very polite I give 10

As always my experiences at BMW Daytona Beach is impeccable from start to finish the services received are always with upmost care and courtesy . I always have a great feeling driving away knowing my car has been thoroughly checked and cared for . Thank you Keith and other associates Anne-Marie Pitman

Had a great experience at Fields BMW Daytona. Keith always greets with a smile and takes great care at addressing all of our service needs. For their guests comfort, the reception area is very clean with a cellphone charging station. They also provide sodas, coffee, fresh cookies, fruit and even breakfast if you so desire. Our experience has been excellent here. Thanks Keith and the BMW team for exceptional service!

I love Fields BMW of Daytona. They always make you feel welcome and are very courteous.

Great service. Kept me informed about the progress

Unapproved work done, car held hostage, physically threatened by service manager, Joe! Formal complaint filed with bmw. Worst experience ever at a business in my life!

This was the second time that Nicole was my service adviser and again, I was very pleased.. She is very friendly and explains things well regarding my warranty and any issues going on with my car. I get the sense that she will always do everything she can in ensuring that I’m able to benefit the most from my warranty and communicating so that my car is properly maintained.

I took my car to have it repaired and they did an excellent job and kept me well informed throughout the whole process they did an amazing job and I highly recommend you to take your car to them for any issues that you might be having with your car.

Keith at Fields BMW Daytona is a fine example of a customer service representative. Very patient and attentive to a customer’s needs, questions, and concerns. The status and progress of your vehicle is reported to the customer almost what seems like instantaneously. Service is suggested and never do you feel pressured. I’ve always dreaded having to go to a dealership. Keith has definitely alleviated that dread. Thanks again Keith 👍🏼

I had the pleasure of working with Nicole for the second time, and once again she provided exceptional service. She was professional, friendly, knowledgeable, and kept me informed throughout the entire process. It's clear she genuinely cares about her customers and goes above and beyond to ensure a positive experience. Thank you for making everything so easy and stress-free!

It was an absolutely nice experience at the dealership. I will definitely be going back.

Friendly and competent workers. Makes you realize you made a good choice buying a BMW from this dealer!

Nicole was outstanding, from the time I enter and left the dealership, excellent communication. I need a oil change and brake fluid flush. Nicole was extremely friendly and helpful. My overall experience in the serivce department has been really great, no complaints.

It was a breath of fresh air dealing with Nicole as opposed to people at local mechanics that i have dealt with before, she explained all the procedures great and I had an overall great experience. Thanks

Brought in my 2015 228i for A/C service. The team kept me updated with every step of the process. Very knowledgeable and great customer service!