POLLO TROPICAL #218
- Health grade
- A · 90/100
- Volusia County rank
- Safer than 51%
- Diner rating
- 3.7 ★ · 3,338 reviews
- Violations
- 1 high-priority and 2 basic
- Last inspected
- Jun 2026
It pulls 3.7 stars across 3,338 reviews and ranks safer than 51% of Volusia County restaurants we grade. Look for cuban in Daytona Beach. Menus here flag options for vegetarian, dairy-free, and healthy diners.
Get directions Call (386) 271-4951
Restaurant details
- Health grade
- A (90/100)
- Violations
- 3 total — 1 high-priority, 2 basic
- Address
- 1446 W INTERNATION SPEEDWAY BLVD, Daytona Beach, FL
- Cuisine
- Cuban
- Categories
- Chicken restaurant, Cuban restaurant
- Price
- $10–20
- Rating
- 3.7 stars (3338 reviews)
- Seats
- 88
- Phone
- (386) 271-4951
- Website
- Official website
Community Rating
Reviews via GoogleWhat diners say — our read
Diners are harder on this place than the health inspector was. When front-of-house comes up here it is usually a criticism, and the ratings attached average 2.7.
No one in this corpus comments on value for money at all. Of the 14 rated reviews, 7 sit at four stars or better and 6 at two or below. The single most common rating left here is 5 stars (6 of 14).
Against that, the kitchen inspects well — an A (90/100), 1 high-priority and 2 basic violations at the most recent DBPR visit. The visit behind that grade was June 12, 2026. The trend across inspections is improvement. That puts it ahead of 51% of graded kitchens in Volusia County. For specifics, the last inspection cited nonfood-contact surfaces clean and insects/rodents/pests.
Worth separating: the complaints above cluster on freshness and temperature, not on the kitchen, which inspected well. The underlying reviews are reproduced in full underneath.
Our own analysis of 14 reviews for this restaurant, set against its Florida DBPR inspection record. How we calculate grades →
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I brought the steak bowl It only had three small scripts of steak. I called customer service. I thought I was calling the store directly. They transferred me over to the same number that I just called. Then once I got through then it going to tell me I have to download the app to become a member. It's just so much going on like money is hard to come by. You don't have no money to be wasting for you to be shorting me my food
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Service was good.so was the food.
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We went late at night when business was slow, but service was fast and friendly. Portions are large, like more than we can eat. The shredded pork and plantains are really good. The only thing I disliked, was that this is the first location we've been to, where we had to remove pieces of fat from the shredded meats, but it was our first time visiting this specific location, so not sure if that's the norm at this location, or maybe someone was just having an off day. We always choose Pollo Tropical when we don't feel like dining in somewhere for real food if there's one nearby.
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Un lugar muy tranquilo y agradable para comer comida muy buena, súper recomendable
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I ONE OF THESE RESTURANTS TO OPEN BACK HOME IN ASHEVILLE!
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Always Good 😁
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I had the chicken quesadilla wrap combo it was very flavorful I was pleased with my choice. The young staff were eagerly working to get orders taken care of the restaurant was clean..
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Meh. The chicken was dry. All these locations have gone down in quality. Will not be returning.
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Good food , always a short line to wait for your food . It's a good thing 👍
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The customer service in drive thru is horrible. Sometimes the food is good but other times it’s not.
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Good customer service, but the white rice and black beans are horribly salty, almost inedible. Their chicken is good though. Do not waste your time and money getting their chicken soup. I purchased a bowl which was a container only half full. It consisted of only broth, a lone slither of yuca and 1 inch of a green plantain. Pathetic!
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Asked for salt and water cup and a guy who was working said “he doesn’t have time for that” then walked to the back. Unprofessional.
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Drive thru a good fews times already and their always in a good mood and food is on point 👍🏻
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No siempre sirven el pollo de la misma calidad y sabor la atención es regular y el lugar permanece sucio no limpian las mesas
Overall Score
71 / 100
Composite score from health grade, dietary options, ratings, and inspection record — distinct from the state-derived health grade.
Opening hours
- Monday
- 10:30 AM to 12 AM
- Tuesday
- 10:30 AM to 12 AM
- Wednesday
- 10:30 AM to 12 AM
- Thursday
- 10:30 AM to 12 AM
- Friday
- 10:30 AM to 12 AM
- Saturday
- 10:30 AM to 12 AM
- Sunday
- 10:30 AM to 12 AM
Inspection history
The following records are from Florida DBPR public inspection records, most recent first.
-
June 12, 2026 · Routine - Food
Inspection Completed - No Further Action
1 high-priority · 0 intermediate · 2 basic
- 23 — Nonfood-contact surfaces clean
- 35 — Insects/rodents/pests; outer openings protected against pests
- 36 — Floors, walls, ceilings clean & maintained; proper ventilation
-
November 13, 2025 · Routine - Food
Inspection Completed - No Further Action
2 high-priority · 0 intermediate · 5 basic
- 03 — Temperature control of foods (cold/hot holding, cooking, cooling, reheating)
- 10 — In-use food dispensing utensils properly stored
- 12 — Handwashing; employee eating/drinking/smoking practices
- 14 — Food-contact & nonfood-contact surfaces properly designed/maintained
- 23 — Nonfood-contact surfaces clean
- 24 — Storage & handling of clean equipment and utensils; air drying
- 29 — Plumbing installed & maintained; mop sink; backflow prevention
This grade is calculated by us from Florida DBPR public inspection records — Florida does not issue official grades. How we calculate it →
Data last updated: June 12, 2026