POPEYES LOUISIANA KITCHEN #125

On June 29, 2026 I stopped at this location went into to dine, used the ladies room decided not to dine in because ROACHES was seen the restroom. I drove through the drive thru. I ordered then awaited to pay. I asked to speak to the Manager I was told that I had to pull out of the drive thru to speak to the Manager. I said I will wait the Manager finally came to the windows. Her attitude was not nice. I began to tell her what had happened. I said to her either hear what I have to say or a REVIEW would be given. Due to her ATTITUDE this is why the REVIEW is given. This location needs CLEANING from the outside to inside the restaurant. The drive thru pathway is full of POT HOLES! The ladies restroom needs a DEEP CLEANING! Extermination is OVER DUE!! This restaurant is FILTHY!!! This location needs the Board of Health to come thru and GRADE this location. It is HORRIBLE!!! MANAGER SHAMIKA is not FRONT END MATERIAL!!. Your attitude STINKS!!!!

Today I went in to Popeyes restaurant and I was in a line that took almost 40 minutes and the way this new manager speaks to people should be reported to headquarters cause she is very rude and my family and I will not even come back here and if anyone knows how to reach HR please let me know. Cause I have video of how people was being treated.

Damn absolutely disgrace for this Popeye 35 minutes in the drive-through going three cars in front of me. The worst experience I have ever been with a drive-through. I’m they’re slow there’s busy but there’s no excuse for this ultimate waiting time everybody talking and singing zero attention to the job just wanted one chicken sandwich that manager needs to be fired or not doing his or her job damn you Popeyes. This Popeyes is at the corner us one and international Speedway Boulevard in Daytona Beach

⭐☆☆☆☆ This was by far one of the worst customer service experiences I’ve had at a Popeyes EVER. I came in during the lunch rush, and the restaurant was moving with absolutely no sense of urgency. To make matters worse, management decided this was the perfect time to update their POS system in the middle of one of the busiest parts of the day. That’s poor management. If you know lunch is your busiest time, system updates should be done before opening, after the rush, or during slower hours not while customers are standing around waiting. I guess the employees overheard me saying this to the other customers standing there and felt some type of way. It’s not her job to address me ESPECIALLY when she’s not a manger and especially when I didn’t address her in any shape form or fashion. On top of that, they were out of spicy chicken… during lunch. While I understand items sell out, not having one of your most popular menu items available in the middle of the day, combined with long wait times and employees with poor attitudes, creates a terrible customer experience. Manager Desiree took the order of the customer in front of me. When it was my turn, she walked away and started boxing orders without acknowledging me at all. No “I’ll be right with you,” no eye contact….nothing. I stood there for about 5–7 minutes before another manager came over and asked if I’d even been helped. When I said no, he told me he couldn’t help because it was “her register.” As someone who’s worked in…

This is quite possibly the absolute WORST fast food restaurant in Daytona Beach. You walk in and absolutely no one including the manager(s) even acknowledge you are there. When someone finally looks at you to take your order you are treated as a complete inconvenience in their day. You are truly lucky if half your order is in the bag and that is after you wait 20+ minutes for a sandwich. It is no surprise at all that Popeyes is closing many locations in Florida. If this is what the company offers I can very easily take my business to a place that will at least acknowledge I'm a person entering their establishment to spend my money and show a wee bit of simple respect and consideration. This location needs complete overhaul with their entire staff!

Every time I go there, it's a 30 minute Wait. you have not fixed the problem.

I could not believe it when I walked in to have lunch in a cool space only to take my food to go because it was out in the lobby not to mention the poor girl at the register pouring sweat trying to take my order if I was her I would of walked out there are right to working like that and as business owners and so called bosses that are suppose to look for their employees this is the saddest excuses of employees care I’ve ever seen

The store is so hot the employees literally look like they are about to fall out something needs to be done I will be contacting better business and so one

They are busy but they take care of their customers.

The service here is so terrible that when I DoorDash, I passed up a $17 order, that was only going 4.5 miles

Great deals online and pretty fast service for how busy it was!

The chicken AND sides were super fresh people were helpful and friendly!!! The canuspare folk outside and the potholes are the only bad!! I only could dodge one not the other 😬🤬

I went there and still had 13 minutes before try close and the lobby and the drive thru was closed. With that much time I should still be able to come in or go through the drive and order my food. Very disappointed.

Popeyes has chicken figured out

Ordered chicken wings

this place is absolutely ridiculous. It’s the slowest place I’ve ever seen.

Drive through was a bit backed up, but the staff was courteous and professional. Service was ultimately great and the food - as always - was superb!

So me and bf went there this evening to grab dinner while out and about double checked their hrs three times to make sure they were open hrs stated open til 12am... we got to this location at around 1045pm first of all i have never seen drive thru that waits for the car in the actual window leaves to start their next order we sat in this drive thru waitin for our to be taken along w five other cars that were behind us next thing we know the car in front of us (getting their food) pulls off and we wait another few mins and the drive sign just went dark w all of us sittin there waiting to order we pull up to the window i say to the gurl in the window can we order here she says ummm no we are closed i said to her maam your hrs say u close in an hr she rebuttled w well we closed my boss said we closed and i told her well maybe u should let everyone in the drive thru know this instead of closin all ur lights off w all these people sitting here waiting to order and she proceeded to cuss me out at that point that popeyes will never see a dime of my money cause thats not how u run a business her delivery was way off and aggressive really sad cause the actual popeyes by my house all the employees r always so friendly and also the outside of this store is completely disgusting and needs to be cleaned and remodeled and updated wouldnt hurt to ask corp to repave your parking lot as well