STEAK N SHAKE #0070

I took a while to get the food

I was in a party of 3 and I took 3 of each utensil and the manager said I was taking to many. I said sir im autistic and I know that I took 3 of each because I count them and he said my friend had taken to many and she had taken 1 of each which I guess the total of 4 each for 3 people is more then required but I didnt realize steak and shake was gonna go bankrupt over it especially after I spent 35$ on food and was planning on eating there and getting milkshakes after for everyone. I've been going there for years and its definitely nicer and they've cleared out all the drugs and stuff but I'd say theres a major over management at this point.

I have been here a handful of times now & I am satisfied with the service of the employees and overall cleanliness of the restaurant. Omar the manager here is a hard diligent worker & takes care of me when I come in. The Butter Finger shake and Biscoff shake are my favorites!! & I was astonished when I heard the restaurant started in 1934! Amazing! I'll be back. 🍔🥤😋 Sincerely, Sci-Fi 👨🏼‍🚀 @Sci_fictional on IG

Didnt get my burger order quite right, so that was disappointing.....fries were good.

I love steak n shake

The bun was a little stiff but I was hungry and needed a quick bite so it worked out

Fast food in the hood.

We used to love it. Now it has no flavor its self service awful boring lifeless might as well eat at home. And its over priced 3 of us ate it was 42.00 back in the day it would have been a fun atmosphere alive good food for about 15.00 we wont be back. Wjy is everything beef tallow who wants all that extra cholesterol and fat. Gross. Nope

Nice clean restaurant with very fast, friendly employees. Food was served hot and fresh.

This place was so bad. I don’t wanna come here again. The only good thing is the shakes you atmosphere sucks the AI took over so there’s nobody that actually cares about their job and wants to clean up burger fun with soggy my friend spit out the burger, this place is pitiful if you called a nice establishment.

Great food and pretty quick. For fresh cooked

Placed first order at kiosk after being rudely told to use it to eat. Found a hair in my daughters fries and realized no one here was wearing a hairnet and very few were wearing hats. Hair coverings are standard in food service but apparently these people were not told. Manager gave new fries to make up for it. Second order was shakes that took 16 mins to het out and came out warm and runny. Very low quality

Rude employees when you even saw one, dirty tables and no assistance with any of this new tech they have implemented. Having to use a kiosk after being rudely greeted and then the kiosk attempting to get a tip out of you. Tips are for service staff, which this place clearly lacks. The scan to get a drink was not clear or communicated. Adding into the drink problems the teas were not even made as late as 5pm. There is no excuse for a restaurant of any caliber to be this sad and pathetic when it comes to service. The only saving grace was the food itself was up to company standard.

My fries were hot and good. Love the old McDonald's style fries. Thin and cooked in beef tallow. The place was clean and the music was in the way backgound. Would eat here again!

Employees have a bad attitude. Nasty & rude, would never give my money to this establishment again. Online order wasn’t ready, had to wait an additional 15 min. Then when my husband said it was either under his name or mine and provided a screen shot of the receipt and order number the employee scoffed and said “well that’s no good”. I’m on a carnivore diet and was excited to try since they’ve switched to beef tallow and I’m traveling. Then the lady proceeding to tell my husband AND I QUOTE “no one ever gets water here ever.. are you a water drinker. I find that weird”. Completely unprofessional and there’s a homeless guy asking for money outside and cursing.

this review is for the drive thru only as i have never gone inside. the building is nothing special but the food has always been hot and fresh and made the way i ordered it. the workers have always been friendly and accomodating and i have never had to wait very long. also very reasonable prices for what you get. i dont know anywhere else i can get a double or triple bacon steakburger with chili cheese fries AND a decent sized milkshake (with heavy whipped cream and a cherry on top) for $12-13. the shake straws are really wide which is a nice touch. to me this is on par with culvers or freddys but imo tastes better and is a much better value. this is my favorite fast food burger and shake place by far.