TACO BELL #20

What's the point of using your app when I still have to wait in line at the drive thru for 25 minutes . I could have made this order at the drive thru menu and still have to wait 25 minutes. Im deleting your app now.

Arrived 11AM 6/19/26, people and food were good, but the dining area was the most filthy restaurant I have seen, food and trash on every table, floor, and the drink machine was so sticky and wet I could not sit by bag down to get a drink.

Will never eat here. Was in line and watched an employee eating while wearing his gloves then go right back to handling food.

I placed a mobile pickup order for the drive-thru around 10:50 PM and arrived at approximately 10:56 PM. I then sat in the drive-thru line until about 11:25 PM. The main issue was that Nicole allowed a DoorDash driver to bypass the line and push her order ahead of multiple paying customers who had already been waiting. When I finally reached the pickup window, I still had to wait an additional five minutes for my food because they prioritized the DoorDash order over everyone else’s. What made this even more frustrating was that the DoorDash driver was handed food between vehicles instead of being instructed to go back through the drive-thru line like every other customer would have to do. This was not only unprofessional, but also seemed unsafe. I brought this concern to Nicole, and she acknowledged that they were not supposed to handle the situation that way. However, they still continued to prioritize the DoorDash order over customers who had already been waiting 25–30 minutes in line. There is absolutely no reason a mobile pickup order placed over 30 minutes earlier should still not be ready by the time the customer reaches the drive-thru window. Instead of focusing on the long line of waiting customers, Nicole prioritized one DoorDash order and allowed the driver to cut ahead of everyone else. Nicole handled the situation very poorly and did not appear capable of managing the store professionally. This entire experience was extremely frustrating, unprofessional, and…

It was great

Staff seems to like to hide in the back. Front cashier staff never at counter or within eyesight.

The food was amazing but me and my cousin were waiting 30 minutes for food then the dr pepper was pure water and when we did eat me and my cousin felt high so we believe we were laced

Bro yelled to speak up on the microphone when I was trying to speak up. And they were giggling as I was going over. So anyways the food was alright but the service is a definitely will not return.

slowest service i’ve ever seen and food was stone cold

Just not the same anymore! And 2 sauces for 4 items is just not right! The wait to get the food was 20 min in the drive thru

Just getting skimpy on the tacos with the beef

This place smelled like cat urine....

I didn't go in. I went to the drive-thru, but when I have gone in there they didn't have not one fire sauce which I thought was odd being they are Taco Bell, so I gave them a three star. The lady at the counter was most helpful. We have a food allergy and she made sure. It took 29 minutes, 1 star.

Has become extremely skimpy on the meat.. hardly anything in tacos and expensive for what you get.. employees are very polite

The person ahead of me paid for my order , so I paid for the person behind me (: such a awesome place to be downn south, quick service, friendly, and great quality

they dont even give you what you order then dont even answer the phone after the fact....this location is garbage....guess they feel like they can not give customers what they order then they can fill their big stomachs with someone elses money.....the employees have ONE job to do yet they seem to refuse to do that..........huh pretty sure their job is the simplest in customer service....very sad to know when you place an order online you should expect to not receive your full order....

Good

JOE IS AWESOME GIVE HIM A RAISE!

Had the most pleasant experience with Mr. Joe in the drive thru. Rare to leave a fast food establishment feeling positive about your experience. He was the best!

Staff is very sweet. Detail oriented. Restaurant and landscaping is clean. Food is good, proces.are reasonable.

Quick and easy.