BURGER FI
Is BURGER FI clean? Yes — an A grade, 91/100, at its most recent inspection on January 26, 2026. That visit logged 1 high-priority and 1 basic violations.
On health score it's safer than 44% of Osceola County restaurants we grade. Diners rate it 4.6 from 4,360 reviews. Cuisine: American. Menus here flag options for vegetarian, organic, and healthy diners.
Get directions Call (407) 933-5557
Restaurant details
- Health grade
- A (91/100)
- Violations
- 2 total — 1 high-priority, 1 basic
- Address
- 765 W OSCEOLA PARKWAY, Kissimmee, FL
- Cuisine
- American
- Categories
- Hamburger restaurant, American restaurant, Caterer, Chicken restaurant, Chicken shop, Dessert shop
- Price
- $10–20
- Rating
- 4.6 stars (4360 reviews)
- Seats
- 125
- Phone
- (407) 933-5557
- Website
- Official website
Community Rating
Reviews via GoogleWhat diners say — our read
This listing's ratings cluster at the two ends of the scale. How guests are treated tends to be raised approvingly here, averaging 4.3 stars.
5 stars is the modal score, given by 22 of the 26 reviewers who rated. Conspicuously absent: cleanliness, which no reviewer brings up. Of the 26 rated reviews, 24 sit at four stars or better and 2 at two or below.
Against that, the kitchen inspects well — an A (91/100), 1 high-priority and 1 basic violations at the most recent DBPR visit. That inspection was on January 26, 2026. On health score it sits safer than 44% of the Osceola County restaurants we grade. Among the items recorded were cross-contamination and wiping cloths.
Nothing here pulls in opposite directions — an unusually clean read. Read the originals below and judge the pattern yourself.
Our own analysis of 26 reviews for this restaurant, set against its Florida DBPR inspection record. How we calculate grades →
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Burgers are great, the freestyle soda had no zero sugar or diet options available
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Burger is very good, very good service. Maria is very good server, very helpful. We will back again
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Adriana is AMAZING! She was so willing to help us on our to go order Also, they are great with a dairy allergy. They are always careful to not cross contaminate.
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I really like BurgerFi but my only issue is that they use canola oil to fry their fries and onion rings. I wish they would switch to beef tallow - it would make the food even better.
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Delicious grilled chicken sandwiches with all the fixin’s!! Mmm.
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Their veggie burger is one of my favorites area! Highly recommend it even to non-vegetarians/vegans, it's delicious! also their onion rings are commically large and the perfect side to any burger 🙂↕️
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Amazing service and great food.
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Delicious!! If you are looking for an above average burger, made fresh to order, with an array of options BurgerFi is your place! We were visiting Kissimmee and this was our first visit, but it will not be our last!
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Excelente servio, la atención excelente, la atención de Maria fue muy amable y amigable recomendados 💯👌🏻
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María, excelente atención y recomendaciones que nos hizo al 100% las papitas urban style super deliciosas , quedamos enamorados del sitio …..
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EVERYTHING DELICIOUS!! 😻😻😻 very FRESHHHHH, MUSIC TASTE ALSO AMAZING! 😻😻😻 Maria gave us a 5-star service, very friendly and helpful!! ICE CREAM 10/10
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Buen lugar, buena musica y buen servicio. El pan es suave y la carne es jugosa. Yo comí Chicken sándwich, Es una hamburguesa con Chicken tenders; es muy rico el pollo pero los chicken tenders hacen un poco complicado comer la hamburguesa. Pero en general y por el precio, muy bien.
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Nuestra 1ra vez en Burger Fi, superó nuestras expectativas, excelente servicio, comida muy rica, ambiente maravilloso!! Pd. Gracias María, muy atenta!!
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I placed an online order at 8:15 and was notified that the order would be ready at 8:30. I arrive right before 8:30, I notice an employee sweeping, one behind the counter, and 3 cooks in the back socializing, and many people waiting for their orders. One other guest complains in which I hear the employee say it takes 20 minutes for each order and that there are other orders pending. The employee who was sweeping gets behind the counter to help package up the to-go food. I finally receive my food at 8:47. Again I ordered online at 8:15. It’s ridiculous that I had to wait that long but it makes sense because the customer service was awful.
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Great owner
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Aside from the tremendous increase in prices, the quality of service has noticeably declined. What used to be a welcoming experience, where customers were greeted upon arrival, has now turned into ordering through a kiosk, while still being expected to leave a tip. Absolutely not!!! 😂 To make matters worse, our food was delivered in a messy manner. The fries were burnt, extremely soggy? far from fresh that’s for sure. After spending nearly $40 on just two meals, the experience was incredibly disappointing and nowhere near worth the cost. This used to be one of our favorite places, which makes this even more unfortunate. The quality has steadily declined over the past several months to a year, both in service and food. It’s truly a shame, and unfortunately, we will not be returning.
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Maria was amazing! Friendly, professional, and provided outstanding customer service. She made my visit to BurgerFi a great experience. Thank you for going above and beyond! ⭐⭐⭐⭐⭐ the food was amazing!!!!!! I got so full I had to take some home 🙏🏻
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The staff were amazing and nice and the food was delicious, mostly the fries, would highly recommend coming here
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Fire food amazing service the urban fries were the best part
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Best burger in town!!! Very family oriented environment! And very nice staffs.
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Excelente comida y servicio, variedad de hamburguesas.
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Excelente servicio de Maria,comida delicious.
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Maria was our server for the day and her service was great! Food was made well done and our fries were made just right! 10/10 experience
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The food was great and Maria was very helpful and provided great service.
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We enjoyed the food it was delicious. Excellent service from our server Maria.
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Amazing discovery—we went back three times! I already knew about the restaurant chain but had never visited a location until this trip. We absolutely loved it! The food was so good that we ended up returning two more times. Everything is fresh and top-quality. A huge recommendation: definitely order your burger with the Wagyu beef—it is spectacular and takes the meal to a whole new level! Descoberta incrível — voltamos três vezes! Eu já conhecia a rede de nome, mas nunca tinha entrado em uma unidade até essa viagem. Nós gostamos tanto que acabamos voltando mais duas vezes! Tudo é muito fresco e de altíssima qualidade. Uma dica de ouro: peçam o hambúrguer com carne de Wagyu — é espetacular e eleva a refeição a outro nível!
Overall Score
72 / 100
Composite score from health grade, dietary options, ratings, and inspection record — distinct from the state-derived health grade.
Opening hours
- Monday
- 11 AM to 9 PM
- Tuesday
- 11 AM to 10 PM
- Wednesday
- 11 AM to 10 PM
- Thursday
- 11 AM to 10 PM
- Friday
- 11 AM to 10 PM
- Saturday
- 11 AM to 10 PM
- Sunday
- 11 AM to 9 PM
Inspection history
The following records are from Florida DBPR public inspection records, most recent first.
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January 26, 2026 · Routine - Food
Inspection Completed - No Further Action
1 high-priority · 0 intermediate · 1 basic
- 08 — Cross-contamination: raw foods separated; food protected during prep/storage
- 21 — Wiping cloths; clean & soiled linens; laundry
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July 18, 2025 · Routine - Food
Administrative complaint recommended
1 high-priority · 1 intermediate · 0 basic
- 50 — Current license, properly displayed
- 53 — Food manager certification; employee food-safety training
This grade is calculated by us from Florida DBPR public inspection records — Florida does not issue official grades. How we calculate it →
Data last updated: January 26, 2026