BURGER FI

Is BURGER FI clean? Yes — an A grade, 91/100, at its most recent inspection on January 26, 2026. That visit logged 1 high-priority and 1 basic violations.

On health score it's safer than 44% of Osceola County restaurants we grade. Diners rate it 4.6 from 4,360 reviews. Cuisine: American. Menus here flag options for vegetarian, organic, and healthy diners.

Get directions Call (407) 933-5557

Restaurant details

Health grade
A (91/100)
Violations
2 total — 1 high-priority, 1 basic
Address
765 W OSCEOLA PARKWAY, Kissimmee, FL
Cuisine
American
Categories
Hamburger restaurant, American restaurant, Caterer, Chicken restaurant, Chicken shop, Dessert shop
Price
$10–20
Rating
4.6 stars (4360 reviews)
Seats
125
Phone
(407) 933-5557
Website
Official website
Photo of BURGER FI
Photo: Hamid Chefchaouni

Community Rating

Reviews via Google
4.6 Community-sourced rating 4,360 reviews
Read all reviews on Google →

What diners say — our read

This listing's ratings cluster at the two ends of the scale. How guests are treated tends to be raised approvingly here, averaging 4.3 stars.

5 stars is the modal score, given by 22 of the 26 reviewers who rated. Conspicuously absent: cleanliness, which no reviewer brings up. Of the 26 rated reviews, 24 sit at four stars or better and 2 at two or below.

Against that, the kitchen inspects well — an A (91/100), 1 high-priority and 1 basic violations at the most recent DBPR visit. That inspection was on January 26, 2026. On health score it sits safer than 44% of the Osceola County restaurants we grade. Among the items recorded were cross-contamination and wiping cloths.

Nothing here pulls in opposite directions — an unusually clean read. Read the originals below and judge the pattern yourself.

Our own analysis of 26 reviews for this restaurant, set against its Florida DBPR inspection record. How we calculate grades →

  • June 30, 2026

    Burgers are great, the freestyle soda had no zero sugar or diet options available

  • June 20, 2026

    Burger is very good, very good service. Maria is very good server, very helpful. We will back again

  • June 19, 2026

    Adriana is AMAZING! She was so willing to help us on our to go order Also, they are great with a dairy allergy. They are always careful to not cross contaminate.

  • June 15, 2026

    I really like BurgerFi but my only issue is that they use canola oil to fry their fries and onion rings. I wish they would switch to beef tallow - it would make the food even better.

  • June 13, 2026

    Delicious grilled chicken sandwiches with all the fixin’s!! Mmm.

  • June 12, 2026

    Their veggie burger is one of my favorites area! Highly recommend it even to non-vegetarians/vegans, it's delicious! also their onion rings are commically large and the perfect side to any burger 🙂‍↕️

  • June 12, 2026

    Amazing service and great food.

  • June 7, 2026

    Delicious!! If you are looking for an above average burger, made fresh to order, with an array of options BurgerFi is your place! We were visiting Kissimmee and this was our first visit, but it will not be our last!

  • June 7, 2026

    Excelente servio, la atención excelente, la atención de Maria fue muy amable y amigable recomendados 💯👌🏻

  • June 7, 2026

    María, excelente atención y recomendaciones que nos hizo al 100% las papitas urban style super deliciosas , quedamos enamorados del sitio …..

  • June 6, 2026

    EVERYTHING DELICIOUS!! 😻😻😻 very FRESHHHHH, MUSIC TASTE ALSO AMAZING! 😻😻😻 Maria gave us a 5-star service, very friendly and helpful!! ICE CREAM 10/10

  • June 6, 2026

    Buen lugar, buena musica y buen servicio. El pan es suave y la carne es jugosa. Yo comí Chicken sándwich, Es una hamburguesa con Chicken tenders; es muy rico el pollo pero los chicken tenders hacen un poco complicado comer la hamburguesa. Pero en general y por el precio, muy bien.

  • June 6, 2026

    Nuestra 1ra vez en Burger Fi, superó nuestras expectativas, excelente servicio, comida muy rica, ambiente maravilloso!! Pd. Gracias María, muy atenta!!

  • June 2, 2026

    I placed an online order at 8:15 and was notified that the order would be ready at 8:30. I arrive right before 8:30, I notice an employee sweeping, one behind the counter, and 3 cooks in the back socializing, and many people waiting for their orders. One other guest complains in which I hear the employee say it takes 20 minutes for each order and that there are other orders pending. The employee who was sweeping gets behind the counter to help package up the to-go food. I finally receive my food at 8:47. Again I ordered online at 8:15. It’s ridiculous that I had to wait that long but it makes sense because the customer service was awful.

  • June 1, 2026

    Great owner

  • May 31, 2026

    Aside from the tremendous increase in prices, the quality of service has noticeably declined. What used to be a welcoming experience, where customers were greeted upon arrival, has now turned into ordering through a kiosk, while still being expected to leave a tip. Absolutely not!!! 😂 To make matters worse, our food was delivered in a messy manner. The fries were burnt, extremely soggy? far from fresh that’s for sure. After spending nearly $40 on just two meals, the experience was incredibly disappointing and nowhere near worth the cost. This used to be one of our favorite places, which makes this even more unfortunate. The quality has steadily declined over the past several months to a year, both in service and food. It’s truly a shame, and unfortunately, we will not be returning.

  • May 30, 2026

    Maria was amazing! Friendly, professional, and provided outstanding customer service. She made my visit to BurgerFi a great experience. Thank you for going above and beyond! ⭐⭐⭐⭐⭐ the food was amazing!!!!!! I got so full I had to take some home 🙏🏻

  • May 30, 2026

    The staff were amazing and nice and the food was delicious, mostly the fries, would highly recommend coming here

  • May 30, 2026

    Fire food amazing service the urban fries were the best part

  • May 30, 2026

    Best burger in town!!! Very family oriented environment! And very nice staffs.

  • May 30, 2026

    Excelente comida y servicio, variedad de hamburguesas.

  • May 30, 2026

    Excelente servicio de Maria,comida delicious.

  • May 30, 2026

    Maria was our server for the day and her service was great! Food was made well done and our fries were made just right! 10/10 experience

  • May 30, 2026

    The food was great and Maria was very helpful and provided great service.

  • May 30, 2026

    We enjoyed the food it was delicious. Excellent service from our server Maria.

  • May 28, 2026

    Amazing discovery—we went back three times! I already knew about the restaurant chain but had never visited a location until this trip. We absolutely loved it! The food was so good that we ended up returning two more times. Everything is fresh and top-quality. A huge recommendation: definitely order your burger with the Wagyu beef—it is spectacular and takes the meal to a whole new level! Descoberta incrível — voltamos três vezes! Eu já conhecia a rede de nome, mas nunca tinha entrado em uma unidade até essa viagem. Nós gostamos tanto que acabamos voltando mais duas vezes! Tudo é muito fresco e de altíssima qualidade. Uma dica de ouro: peçam o hambúrguer com carne de Wagyu — é espetacular e eleva a refeição a outro nível!

Overall Score

72 / 100

  • Health inspection grade 40/40
    Grade A
  • Dietary transparency 10/20
    3 options listed
  • Community rating 18/20
    4.6★ average
  • Hidden-gem status 0/10
    Not flagged
  • Track record 4/10
    Stable, 0% clean

Composite score from health grade, dietary options, ratings, and inspection record — distinct from the state-derived health grade.

Opening hours

Monday
11 AM to 9 PM
Tuesday
11 AM to 10 PM
Wednesday
11 AM to 10 PM
Thursday
11 AM to 10 PM
Friday
11 AM to 10 PM
Saturday
11 AM to 10 PM
Sunday
11 AM to 9 PM

Inspection history

The following records are from Florida DBPR public inspection records, most recent first.

  1. January 26, 2026 · Routine - Food

    Inspection Completed - No Further Action

    1 high-priority · 0 intermediate · 1 basic

    • 08 — Cross-contamination: raw foods separated; food protected during prep/storage
    • 21 — Wiping cloths; clean & soiled linens; laundry
  2. July 18, 2025 · Routine - Food

    Administrative complaint recommended

    1 high-priority · 1 intermediate · 0 basic

    • 50 — Current license, properly displayed
    • 53 — Food manager certification; employee food-safety training

This grade is calculated by us from Florida DBPR public inspection records — Florida does not issue official grades. How we calculate it →

Data last updated: January 26, 2026