CHEDDAR'S CASUAL CAFE

I've been to this exact Cheddar's multiple times, about twice a month. On my last visit, my family and I experienced poor service from the waitress at our table. Not only that, but when the food arrived, my steak was cold, and the fries were cold and soggy. My daughter's chicken alfredo pasta was very dry. Every time we asked for something, the waitress seemed to get annoyed. I couldn't even eat the steak. We ended up calling the manager and asked for the check for what we had eaten. She took care of the bill, and I let her know that I am a regular customer at this restaurant, but this time it was horrible.

The hostesses gave more service at our table than the servers. Lovely ladies!

Delicious food and good prices

I had the most EXCEPTIONAL service! Our waiter, Anthony, was THE BEST!! I would HIGHLY RECOMMEND this place for others and I’d hope you give Anthony a raise for his exceptional service!

This was a WONDERFUL Experience.Shout out to ANTHONY OUR WAITER! He was an excellent server and I would love to have him again when I come back.

This was a great experience! My waiter Anthony over exceeded my expectations. He definitely did everything we needed and more.

Although we were sat next to a loud baby, they did ask us if we would like to move. Which is what gives a 5 star rating. The fact, that they saw that we may be irritated by the loud noise they were more than accommodating and ready to move us. I didn't mind the mouse because it was just a happy loud baby which Is joyful and celebrating! He wasn't doing anything out of the norm but the staff were super hospitable and kind. I love the atmosphere and food was superb.

Fui por mi cumple, tardan un poco, no dan pastel de cortesía, no tienen velas

The staff was super nice to us and the food was great! 100% recommend

Dear Guest Relations, I am writing to formally report a serious issue regarding my dining experience at Cheddar’s Scratch Kitchen, located at 875 Osceola Parkway, Kissimmee, Florida. On June 13, 2026, my daughter and I had lunch at your restaurant and ordered fish, shrimp, spinach dip, fried chicken, and cheese fries. Shortly after our meal, both of us became ill. I suffered from vomiting, severe stomach pain, and diarrhea, which has led me to believe that the food may have been contaminated or improperly prepared. I contacted the restaurant and spoke with the manager, Ray Owens, who advised me that he would escalate the matter to upper management and that I would receive a response within 48 hours. However, I found his handling of the situation to be dismissive and lacking the level of concern warranted by the seriousness of the incident.

The bartender who is working today, Saturday, June 13, is the most arrogant and decorous person I have ever met in a place of food. I only asked for a plastic cup so I could take what I had left of my lemonade, and after answering me with his head and hostile gaze, he ignored me and went to do things with other clients, passing it by the side to the plastic cups 3 times and ignoring me. It is a pity that staff without tact to serve clients and without empathy, work in these places. I never pass a Cheddar again.

Monica the sever is amazing the absolute best service was the best I’ve ever had. Food was wonderful thank you so much !!!

Me encantó, todo super rico y económico y buena atención

Everything was great here. I absolutely loved it. The dishes are pretty big, my children and I didn't finish it all and had to bring it home.

Our waitress was amazing and everything was so tasty! Pro tip save room for dessert…

Great tasty smoked hamburger, and ribs.

Awsome food service and staff

Ok so get a little bit of this. So I went to this particular restaurant. Cheddars in Osceola On 05/31/26. I order a chicken sandwich. First of all. They were out of fry’s. Really. How a restaurant is going to be out of fry’s. Insane. Ok so we ordered. And we sub the fry’s for something else. Sandwich took way long. Then the sandwich arrived to the table. In something tell me to cut the sandwich in half. Ok so I cut it in half. In surprisingly. The. Meat was undercooked. The chicken was undercooked. Can you think about how frustrating is that not fry’s. And chicken. Raw. Very ridiculous. Insane. Unbelievable. So we wait and wait for someone to come to the table. So we can say something. About it. Finally after 15 or 20 minutes so. Someone came. Believe it was a manager. He probably. New or tired. To deal with complaints. Because apparently the table right. Next to us had in issue as well. But for him wasn’t a big deal serving undercooked chicken because. I don’t know you but to me. It is. Because you can really get Ill by eating. Raw chicken. So if you go to this cheddars or any. Cheddars. You really have to be careful. Ok but also. Not offers from the manager at all for the inconvenience. At all.

Best restaurant ever!

The food was excellent. My only complaint was the service. There was only one server for the whole section but she was doing her best.

Great food