EL PRIMO LA CASA DE LAS ALCAPURRIAS
EL PRIMO LA CASA DE LAS ALCAPURRIAS, an A kitchen in Kissimmee, cleared its most recent inspection on March 6, 2026 at 97/100.
It pulls 4.4 stars across 2,890 reviews and ranks safer than 77% of Osceola County restaurants we grade.
Get directions Call (407) 785-1856
Restaurant details
- Health grade
- A (97/100)
- Violations
- 3 total — 3 basic
- Address
- 1618 PLEASANT HILL RD, Kissimmee, FL
- Cuisine
- Other
- Categories
- Puerto Rican restaurant, Fast food restaurant
- Price
- $1–20
- Rating
- 4.4 stars (2890 reviews)
- Phone
- (407) 785-1856
Community Rating
Reviews via GoogleWhat diners say — our read
Whatever the overall score says, the last stretch of reviews is the weaker one. Opinion on the staff is split — those reviews land at 3.3 on average.
Of the 22 rated reviews, 14 sit at four stars or better and 8 at two or below. More reviewers landed on 5 stars than any other score — 13 of 22. What nobody raises here is serving size — it goes unmentioned across all 22 reviews.
The health record runs ahead of the reviews. The last DBPR inspection returned an A (97/100) with 3 basic violations. That result dates from March 6, 2026. Its inspection trajectory is upward over the records we hold. Ranked against Osceola County, it is safer than 77% of the restaurants we score. What the inspector actually wrote up: nonfood-contact surfaces clean and floors, walls, ceilings clean & maintained.
This is a listing where the two measures each tell half the story. The reviews themselves follow, unedited and newest first.
Our own analysis of 22 reviews for this restaurant, set against its Florida DBPR inspection record. How we calculate grades →
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Fríen demasiado al mismo tiempo para no pasar trabajo y te las venden pasma de frías que ni un muerto está tan frío Yo no vuelvo ya le di dos oportunidades y no mismo frío y pasmado
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Ricos la longaniza
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Everytime we get charged for service fee ? The merchants are supposed to cover the credit card fee / employee salaries not customer . Customer bring business to u guys. Isn’t that true? You should warn customers to pay cash to avoid fee then. I need a customer service
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This place is very hyped up and the service is terrible, they make up their own personal prices in your face & also decline customers when they feel like it when it’s too busy. This is not professional and I would not come back here. My recommendation for this food spot is a 4 out of 10.
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Your suppose to close at 8pm not at 7:45 if is not the time you have on ur schedule your suppose to close at 8pm on the dot not at 7:45 pm that is a lie in it self y’all won’t even answer the phone and your suppose to answer and stay open until the clock hits 8:00pn not before
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Mi experiencia en El Primo fue muy decepcionante. Desde que llegué, la señora que estaba al frente me atendió con una actitud muy desagradable y poco profesional. Me sentí incómodo por la forma en que me habló y me hizo pasar vergüenza delante de otras personas. Además, la comida parecía vieja y me la sirvieron fría, lo cual afectó mucho la calidad de la experiencia. Esperaba un mejor servicio y más respeto hacia los clientes. Lamentablemente, no puedo recomendar este restaurante basándome en mi visita. y si no tuvera que darle una estrella no la pongo pq es obligado para poder comentar
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This place is terrible the workers there are not nice. This is my second time coming to this place and both times I had a bad experience. After the first time I said I’ll give them another try but never again after today. They made me wait over 20min for some tostones and they wasn’t even busy, they over charged me $50 for a pound and a half of chicharrones (fried pork chunks) and when I asked why so much?she said they went over the pound which is not my fault and not the amount I asked for. So when I was about to pay after the lady acted like she fixed the problem, she took my $50 bill and marked it all over front and back it came out yellow everywhere and then she said she couldn’t accept it because it looks fake so I asked her what color was it supposed to look and she replied yellow so I asked her then what’s the problem and she said we can’t take your money while giving me a dirty look. So after having me wait for a long time I had to leave without my food just because she didn’t feel like giving it to me, I didn’t even do anything to her! As I was leaving there was a line of people right behind me that heard everything and were curious to touch my $50 bill so I let them and the people where saying it was real after feeling it. Right after that happened I went over to another restaurant the lady touched the money to check if it’s real and accepted it with no problem. After my visit to El Primo today I felt discriminated because why would you not want to sell me food if…
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No vuelvo a este lugar pido mi orden y me hicieron esperar por unos tostones mas de 30 minutos para completar la comida esta fria y viejo y las señoras me trataron como una Basura bien repugnante
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I love this place that's puerto rican food. You can get in all of kasimi in Central Florida to me. The place is absolutely wonderful prices are great, nothing's expensive, very clean, fast service food is absolutely to die for if you want real puerto rican food. I mean, real puerto rican food food that'll just make you go to sleep after eating it. This is definitely the place to go. I've been going here for over 13 years and I would never change anything about it The women are absolutely wonderful.The services, fast everything's clean and never had an issue.And they never messed up my order, which is absolutely incredible.Please.If you ever get the chance , eat here and you'll see what I mean
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Ricas alcapurrias, relleno papa y fui sabado habia sancocho y muy bueno
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Ok recommended
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The best alcapurias in the world.
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Tenido antojo de alcapuria y bacalaitos. Me encantó 💕.
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Las alcapurrias de yuca ya no saben igual y las están dando súper mongas. Se sienten chiclosas
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Hosnestamente con el dueño anterior hace muchos años Amaba este lugar, pero ahora . Los pastelillos frios , salados , la yuca amarga . Y la actitud de algunos empleados pecima . Triste por demas .
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Brutal
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Delicious
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Outstanding food. I don't speak Spanish but they know what you want. They are amazing bunch of hard workers and I love going. Everyone should go and try them.
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Great food will be coming back
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La comida en La Casa de las Alcapurrias es deliciosa y fresca, el servicio es muy amable las chicas ofrecen excelente atencion y el ambiente acogedor. ¡Muy recomendable visitalo!
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Amazing food! Las mejores alcapurrias. Todo auténtico!!
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Delicious Puerto Rican food that you can only find here in Kissimmee. Can’t get this anywhere else!
Overall Score
64 / 100
Composite score from health grade, dietary options, ratings, and inspection record — distinct from the state-derived health grade.
Opening hours
- Monday
- 9 AM to 8 PM
- Tuesday
- 8 AM to 8 PM
- Wednesday
- 8 AM to 8 PM
- Thursday
- 8 AM to 8 PM
- Friday
- 8 AM to 9 PM
- Saturday
- 8 AM to 9 PM
- Sunday
- 9 AM to 8 PM
Inspection history
The following records are from Florida DBPR public inspection records, most recent first.
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March 6, 2026 · Routine - Food
Call Back - Complied
0 high-priority · 0 intermediate · 3 basic
- 14 — Food-contact & nonfood-contact surfaces properly designed/maintained
- 23 — Nonfood-contact surfaces clean
- 36 — Floors, walls, ceilings clean & maintained; proper ventilation
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January 28, 2026 · Routine - Food
Warning Issued
1 high-priority · 2 intermediate · 6 basic
- 03 — Temperature control of foods (cold/hot holding, cooking, cooling, reheating)
- 08 — Cross-contamination: raw foods separated; food protected during prep/storage
- 10 — In-use food dispensing utensils properly stored
- 14 — Food-contact & nonfood-contact surfaces properly designed/maintained (×2)
- 23 — Nonfood-contact surfaces clean
- 31 — Handwash sinks accessible; handwashing supplies & sign provided
- 36 — Floors, walls, ceilings clean & maintained; proper ventilation
- 53 — Food manager certification; employee food-safety training
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September 4, 2025 · Routine - Food
Inspection Completed - No Further Action
2 high-priority · 1 intermediate · 8 basic
- 03 — Temperature control of foods (cold/hot holding, cooking, cooling, reheating)
- 08 — Cross-contamination: raw foods separated; food protected during prep/storage (×2)
- 10 — In-use food dispensing utensils properly stored (×2)
- 14 — Food-contact & nonfood-contact surfaces properly designed/maintained
- 23 — Nonfood-contact surfaces clean
- 25 — Single-service and single-use items
- 31 — Handwash sinks accessible; handwashing supplies & sign provided (×2)
- 36 — Floors, walls, ceilings clean & maintained; proper ventilation
This grade is calculated by us from Florida DBPR public inspection records — Florida does not issue official grades. How we calculate it →
Data last updated: March 6, 2026