ICE FACTORY OF CENTRAL FL INC

No asterisks on ICE FACTORY OF CENTRAL FL INC: an A kitchen at 98/100, 4.6 stars across 1,444 reviews. The food and the inspection agree.

It ranks safer than 85% of Osceola County restaurants we grade. The last inspection (January 27, 2026) noted just 2 basic violations.

A · 98/100 · safer than 85% of Osceola County

Get directions Call (407) 933-4259

Restaurant details

Health grade
A (98/100)
Violations
2 total — 2 basic
Address
2221 PARTIN SETTLEMENT RD, Kissimmee, FL
Cuisine
Other
Categories
Ice skating rink, Amusement center, Children's party service, Event venue, Ice hockey rink, Ice skating club
Rating
4.6 stars (1444 reviews)
Seats
32
Phone
(407) 933-4259
Website
Official website
Photo of ICE FACTORY OF CENTRAL FL INC
Photo: Ice Factory of Central Florida

Community Rating

Reviews via Google
4.6 Community-sourced rating 1,444 reviews
Read all reviews on Google →

What diners say — our read

One subject runs through these 24 reviews more than any other: front-of-house. The staff tends to be raised approvingly here, averaging 4.1 stars.

18 of 24 rated reviews are four stars or higher; 4 are two or lower. More reviewers landed on 5 stars than any other score — 16 of 24. What nobody raises here is whether food comes out hot — it goes unmentioned across all 24 reviews.

Against that, the kitchen inspects well — an A (98/100), 2 basic violations at the most recent DBPR visit. That result dates from January 27, 2026. On health score it sits safer than 85% of the Osceola County restaurants we grade. What the inspector actually wrote up: in-use food dispensing utensils properly stored and storage & handling of clean equipment and utensils.

Both measures agree, which is the least complicated version of this page. Full reviews follow below in the order they were left.

Our own analysis of 24 reviews for this restaurant, set against its Florida DBPR inspection record. How we calculate grades →

  • June 29, 2026

    We hosted my daughter’s birthday at Ice Factory and had an amazing time. The staff was attentive, the event was well organized and the birthday included a lot of great features. My daughter said it was her best birthday yet and all of her guests also had an amazing time. Thank you Sariah, for making my daughter’s day special.

  • June 29, 2026

    We had the BEST time celebrating our daughter’s birthday at the Ice Factory. Our party heroes were incredible and made her day super special. They were so attentive to every detail and helped all of our guests feel welcome. We can’t wait to go back and celebrate more birthdays there! Kayle and Allison were amazing!

  • June 27, 2026

    Friendly staff, the facility however not so good. Ice conditions were horrible, you had the back end of the arena closed off, multiple parties going on, too many ppl on a Saturday. Not a whole lot of place to skate. Skates left me blisters, and then they had everyone out for birthday party event and Zamboni ride. Keep in mind they open from 2-4pm and then reopen 7-10pm but if you close the ice for private event, it cuts our time. For a family of 4, and 2 seal rentals we spent $111

  • June 24, 2026

    The staff is extremely kind and knowledgeable. My daughter loves the classes and we love being there. Great ice skating rink! 🫶

  • June 22, 2026

    Kids had sn amazing time.

  • June 18, 2026

    Great ice complex to skate at with the family. Very clean facility and nice staff.

  • June 16, 2026

    My son and I love it and we had a blast everytime. The floor is huge and very well-maintained, which made skating easy. The staff is super attentive, kind, constantly cleaning and checking in on the floor. Music is fun.

  • June 13, 2026

    Visited yesterday with lots of friends!! Really fun, only complaint among the group was that they changed the skates and the new ones left blisters (or something of the sort?) on all of our ankles. Staff was absolutely amazing. Looking forward to my next visit!

  • June 13, 2026

    Friendly reminder : the skates on my child gave her a bruise on each ankle, she had been complaining all night about the change of skates. She started crying after because of the pain which never happened with the other skates.

  • June 11, 2026

    My family just celebrated a birthday at the Ice Factory. The birthday girl couldn’t be happier. Our party hero, Alex, took care of everything and hosted the group with a lot of energy and attention, the room was pre-decorated with table cloths and party themed utensils, all we had to do was bring cake and some decorative balloons. 5 stars, fully recommend. :)

  • June 9, 2026

    We celebrated our daughter’s 9th Birthday and had Sara as our host. She was patient, organized fun games to keep the kids entertained, and knowledgeable and helpful for the beginner skaters. Most importantly, the kids had a blast. I highly recommend them for your next party.

  • June 8, 2026

    Nice place to have fun

  • May 27, 2026

    This is a great place! I wish I had known about it before. My daughter is enjoying her skating classes and public skating here.

  • May 24, 2026

    We celebrated my daughter’s 7th birthday. Our host, Alex, was wonderful. She quickly connected with the all the kids, help with every detail, and was a pleasure along the way. We look forward to our next trip to Ice Factory.

  • May 23, 2026

    It was a birthday party. The host name was Isabel she was very good and very attentive to our party

  • May 19, 2026

    Es un buen lugar para llevar niños, varios tamaños de pistas de hielo para patinar, los zapatos están en buen estado. La entrada principal está justo frente a una carretera que está en renovación.

  • May 18, 2026

    Got a weird vibe. Think I'll head to the other location in Maitland.

  • May 18, 2026

    The team at The Ice Factory were great. This is the third birthday party we have had here. Our party host spent a ton of time with the kids. The party room was fun. It was all around a good time. I will continue to book birthdays with them.

  • May 15, 2026

    My kids take ice skating classes here. They love it. All staff are super nice.

  • May 15, 2026

    We celebrated my son's birthday party there, he turned 5 and it was great! Isabel was our party heroe and she was awesome, parents and kids had a blast! Everything was better than I thought. I definitely recommend booking a party with them and probably will use them in the future 🤩😍

  • May 14, 2026

    Yikes. Pass.

  • May 14, 2026

    We love Axel's skating school. From ages to 14 to 7, my kids have a blast!

  • May 12, 2026

    I love taking lessons at the ice factory. Jenny, Becky, Camille, sia, are just some of the few that I have worked with. They are all amazing. If you want to learn to skate there is not better place than this. The price is great but the quality is even better.

  • May 10, 2026

    Went to go check it out and learn more because my daughter wants to learn how to ice skate. Walked around tried to talk to staff - one made eye contact, none spoke to me. I genuinely felt unwelcome. I left after 5 minutes. It smelled nice inside though.

Overall Score

62 / 100

  • Health inspection grade 40/40
    Grade A
  • Dietary transparency 0/20
    None listed
  • Community rating 18/20
    4.6★ average
  • Hidden-gem status 0/10
    Not flagged
  • Track record 4/10
    Stable, 0% clean

Composite score from health grade, dietary options, ratings, and inspection record — distinct from the state-derived health grade.

Opening hours

Monday
11 AM to 2 PM, 8:30 to 10 PM
Tuesday
11 AM to 2 PM, 8:30 to 10 PM
Wednesday
11 AM to 2 PM, 8:30 to 10 PM
Thursday
11 AM to 2 PM, 8:30 to 10 PM
Friday
11 AM to 2 PM, 7 to 10 PM
Saturday
2 to 4 PM, 7 to 10 PM
Sunday
2 to 4 PM, 6 to 9 PM

Inspection history

The following records are from Florida DBPR public inspection records, most recent first.

  1. January 27, 2026 · Routine - Food

    Inspection Completed - No Further Action

    0 high-priority · 0 intermediate · 2 basic

    • 10 — In-use food dispensing utensils properly stored
    • 24 — Storage & handling of clean equipment and utensils; air drying

This grade is calculated by us from Florida DBPR public inspection records — Florida does not issue official grades. How we calculate it →

Data last updated: January 27, 2026