MCDONALD'S 39025
Does MCDONALD'S 39025 keep a clean kitchen? Yes — an A grade, 98/100, at its most recent inspection on September 12, 2025. That visit logged 2 basic violations.
Its latest inspection on September 12, 2025 cited 2 basic violations. Diners give it 3.2 across 1,978 reviews.
A · 98/100 · safer than 85% of Osceola County restaurants we grade
Get directions Call (407) 343-5877
Restaurant details
- Health grade
- A (98/100)
- Violations
- 2 total — 2 basic
- Address
- 385 CYPRESS PKWY, Kissimmee, FL
- Cuisine
- Other
- Categories
- Fast food restaurant, Breakfast restaurant, Coffee shop, Hamburger restaurant, Restaurant, Sandwich shop
- Price
- $10–20
- Rating
- 3.2 stars (1978 reviews)
- Seats
- 60
- Phone
- (407) 343-5877
- Website
- Official website
Community Rating
Reviews via GoogleWhat diners say — our read
The inspection record is the stronger half of this page. How long an order takes is the sore point: those reviews average 1.5. The staff is the next most common subject, in 41% of reviews (averaging 1.7).
1 star is the modal score, given by 9 of the 17 reviewers who rated. Conspicuously absent: portion size, which no reviewer brings up. The split is 4 positive to 11 negative across 17 rated reviews, with 2 in the middle.
On the inspection side the picture is cleaner: DBPR graded this kitchen an A (98/100), with 2 basic violations. Whatever the reviews argue about, sanitation is not the weak point. That inspection was on September 12, 2025. On health score it sits safer than 85% of the Osceola County restaurants we grade. Among the items recorded were insects/rodents/pests.
Worth separating: the complaints above cluster on tidiness, not on the kitchen, which inspected well. Read the originals below and judge the pattern yourself.
Our own analysis of 17 reviews for this restaurant, set against its Florida DBPR inspection record. How we calculate grades →
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The drive thru is always a waste of time I’m always being sent to a parking spot having to wait excessively this is the last time I come to this location for the drive thru
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Cedric is a great employee , deserves a promotion
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Fun fact, they close from ~3am-4am every day to switch over to their breakfast menu and cook the items. They told me it takes only 20 mins but it takes a while and that info is not posted anywhere
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Dirty, slow, and employees just don't care. Please always check your food and condiments! Cold and items ordered are a consistent experience. Quick update, 9 months later, still the same. Just 😔, but the Mc rib is back!
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Good food
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Muy buen servicio
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I came here around midnight because pregnancy cravings demanded chicken nuggets with spicy mustard and a McFlurry. Since the lobby was closed, I had to join the massive drive-thru line. Little did I know, I was actually joining a music festival. After 15 minutes of absolutely zero movement, people at the intercoms started honking out of pure frustration. Did the workers speed up? Nope. We sat there for another 20 minutes, completely trapped because the line had wrapped all the way around the building. That’s when the entertainment started. People were literally leaning out their windows yelling, “I just came here for nuggets!”—which was hilarious because, same. Then, the car stereos turned on. My fiancé joined in, and suddenly it was a full-blown battle of the sound systems to see whose bass could shake the McDonald's windows. Apparently, the bass finally woke the staff up. When we finally got our food, it was so rushed that half of my order was missing. But after a 35+ minute hostage situation, there was no way I was getting back in that line. 1 star for the food, 5 stars for the tailgate party.
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I understand that workers get overwhelmed at times and mistakes happen. But when the mistake happens in the drive thru, because they gave you someone else's order, and then you have to go inside and wait for 15 minute's to find your order only to be given the wrong order again, what do you do? What do you do when the exact same scenario happens twice within the same week? Two days ago I return hoping for a normal experience this time, but nope...this time they told me to park in a drive thru spot so they could bring me my order. I sat for 12 minutes before I had to go in and get it. They got the order right except for forgetting the fries. Get it together guys! You've made going to one of my favorite fast food joints a hassle. An inconvenience. A waste of time. 😔
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Very busy place for fast food. Prices are increasing to a point where you can almost go dinning in a restaurant. We ordered at curbside and it took 25 min. For the food to arrive.
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Service was horrible...35 minutes for a carry out order. One lady was working really hard at the counter. No one else seemed to care.
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Easy getting McDonald's and a little easier. Getting your order for some time. When you have to use the machine to take and put your orders in either. Sometime. You get your odors right there at the front counter.
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Drive thru was backed up for a long time. I waited approximately 30 minutes because I couldn't get out of line. Staff was not friendly. No smiles. I imagine they were understaffed but it is customer service. I'll never use the drive thru again.
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Be ready to wait at least 30 mins for one cheeseburger in drive thru!!! Absolute worst McDonalds in whole Florida!
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It's hit or miss. Went to the drive through, no greeting. Waited about 6min and just left. Happened 3 times already. Won't be coming back
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Walked in and amd ordered my food at 648pm didn't get my food until 718pm so unacceptable and no one cares so unprofessional asked for a manager on duty and manager never came out need new manager
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Every time I go here, I regret my decision every time. Decided to get double quarter pounder with ONLY EXTRA MUSTARD and when I get home, every freaking topping is on that thing, it was more like a salad than a burger. And when I take a bite after taking off the toppings the meat was pink on the inside. But since I was really hungry, I decided to eat it. BIG MISTAKE. After like two minutes of eating it, my stomach was like “ it’s gonna come out one way or another” I raced to the bathroom, didn’t even have time to lift the toilet seat, then the volcano erupted, it comes out so chunky and thick, it looked like giant brown oatmeal. My meal was the only meal like this everyone else was fine. Next time I’m going to panda express. Other than that, the french fries are still good.
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Worst McDonald's ive ever been to up and down the east coast. 30+ minutes waiting in the drive thru for food ordered through their app. No care given by employees, its all fun and games to them while $5/gal gas is wasted sitting in tbe drive thru. Whole staff needs to be fired and start over.
Overall Score
57 / 100
Composite score from health grade, dietary options, ratings, and inspection record — distinct from the state-derived health grade.
Opening hours
- Monday
- Open 24 hours
- Tuesday
- Open 24 hours
- Wednesday
- Open 24 hours
- Thursday
- Open 24 hours
- Friday
- Open 24 hours
- Saturday
- Open 24 hours
- Sunday
- Open 24 hours
Inspection history
The following records are from Florida DBPR public inspection records, most recent first.
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September 12, 2025 · Routine - Food
Inspection Completed - No Further Action
0 high-priority · 0 intermediate · 2 basic
- 14 — Food-contact & nonfood-contact surfaces properly designed/maintained
- 35 — Insects/rodents/pests; outer openings protected against pests
This grade is calculated by us from Florida DBPR public inspection records — Florida does not issue official grades. How we calculate it →
Data last updated: September 12, 2025