TWISTEE TREAT
Few Osceola County kitchens score higher than TWISTEE TREAT — an A at 100/100, among the cleanest kitchens in Osceola County.
Its most recent inspection on October 16, 2025 came back clean. Diners give it 4.4 across 1,623 reviews.
A · 100/100 · among the cleanest kitchens in Osceola County
Restaurant details
- Health grade
- A (100/100)
- Violations
- None recorded
- Address
- 3269 VINELAND RD, Kissimmee, FL
- Cuisine
- Other
- Categories
- Ice cream shop, Dessert restaurant, Dessert shop
- Price
- $
- Rating
- 4.4 stars (1623 reviews)
- Seats
- 20
- Website
- Official website
Community Rating
Reviews via GoogleWhat diners say — our read
This listing's ratings cluster at the two ends of the scale. Where service comes up, the rating that follows averages 4.0, so it reads as a strength.
Older reviews score better than newer ones (3.3 recent against 4.0 earlier), so direction is worth weighing alongside the average. If you had to pick one number to represent this corpus it would be 5, the most frequently given rating (18 reviews). One subject never comes up here: plate size.
On the inspection side the picture is cleaner: DBPR graded this kitchen an A (100/100) with no violations cited. Whatever the reviews argue about, sanitation is not the weak point. DBPR last walked in on October 16, 2025. That puts it ahead of 100% of graded kitchens in Osceola County. No violations were recorded at that visit, which is the cleanest result available.
Both measures agree, which is the least complicated version of this page. Read the originals below and judge the pattern yourself.
Our own analysis of 24 reviews for this restaurant, set against its Florida DBPR inspection record. How we calculate grades →
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Didn’t answer the drive thru intercom, then got our order wrong repeatedly when we only ordered 1 Sundae. Also ran out of hot fudge, place was a disaster and staff need training asap
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How the heck does an icecream place run out of hot fudge?? Receipt wasnt able to be printed. Miss poor management tbh. The employees tried to give us the wrong persons order. We sat at the drive through speaker for 5 min and no one spoke. Management might need to retrain the male with the mustache. Coorporate might want secret shop this location a bit more.
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Local frequent customer. I find that there is a constant employee turnover & low employee morale. Watch out for Sunday Ice Cream orders, as they are trained to fill cup around the edge of cup, leaving an empty space in the middle of cup. Also, Milkshakes and Malks are always, always too thick to suck through a straw, make sure to ask for a spoon. I have asked them to blend Milkshake longer, but same result, too thick for straw. The taste and quality of product is very good. The surrounding are generally clean, except for last visit. Ordering window counter had dry ice cream all over and no customers during my visit, no motivation to maintain clean appearance.
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Friendly and the ice cream hit the spot!
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Soft 🍦 cones and other dishes. Drive or walk up. Outdoor seating.
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Vanilla icecream taste like toothpaste.
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Amazing service by Jasmine
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Ice cream was delicious! Lots of choices. Disappointed we didn’t find this place sooner while on vacation.
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So good
-
Great ice cream
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Ariana gave very polite, honest and good service.
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Jeriel took care of our order asap
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Jeriel was very helpful!
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The best service ever!! Jenyze was amazing! She was patient and very polite. This is my favorite twistee treat.
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I had an excellent experience here. The girl who took my order was so nice, she is blonde, I think her name was like Jena or something. She was so personable and got my order done really quick!!!
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Jeriel has the best customer service! he was very welcoming and super attentive, and answered all of our questions! We will definitely be coming back because of Jeriel!
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jeriel is my guy
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Always stop here when we are down from NJ visiting. Love this place
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Elijah was awesome, great customer service
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Stood at the window with a long line behind us completely ignored while they did drive thru and door dash!! Left in the end!
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We ordered a banana split and picked our toppings just to received a banana split without banana and different toppings…….
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Such a cool place. Great ice cream. Took me back to my childhood.
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Awesome service !!!
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Great soft serve
Overall Score
64 / 100
Composite score from health grade, dietary options, ratings, and inspection record — distinct from the state-derived health grade.
Opening hours
- Monday
- 12 to 11 PM
- Tuesday
- 12 to 11 PM
- Wednesday
- 12 to 11 PM
- Thursday
- 12 to 11 PM
- Friday
- 12 to 11:30 PM
- Saturday
- 12 to 11:30 PM
- Sunday
- 12 to 11 PM
Inspection history
The following records are from Florida DBPR public inspection records, most recent first.
-
October 16, 2025 · Routine - Food
Call Back - Complied
0 high-priority · 0 intermediate · 0 basic
No violations cited.
-
August 15, 2025 · Routine - Food
Warning Issued
0 high-priority · 1 intermediate · 0 basic
- 53 — Food manager certification; employee food-safety training
This grade is calculated by us from Florida DBPR public inspection records — Florida does not issue official grades. How we calculate it →
Data last updated: October 16, 2025