TWISTEE TREAT

Few Osceola County kitchens score higher than TWISTEE TREAT — an A at 100/100, among the cleanest kitchens in Osceola County.

Its most recent inspection on October 16, 2025 came back clean. Diners give it 4.4 across 1,623 reviews.

A · 100/100 · among the cleanest kitchens in Osceola County

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Restaurant details

Health grade
A (100/100)
Violations
None recorded
Address
3269 VINELAND RD, Kissimmee, FL
Cuisine
Other
Categories
Ice cream shop, Dessert restaurant, Dessert shop
Price
$
Rating
4.4 stars (1623 reviews)
Seats
20
Website
Official website
Photo of TWISTEE TREAT
Photo: Twistee Treat Sunrise

Community Rating

Reviews via Google
4.4 Community-sourced rating 1,623 reviews
Read all reviews on Google →

What diners say — our read

This listing's ratings cluster at the two ends of the scale. Where service comes up, the rating that follows averages 4.0, so it reads as a strength.

Older reviews score better than newer ones (3.3 recent against 4.0 earlier), so direction is worth weighing alongside the average. If you had to pick one number to represent this corpus it would be 5, the most frequently given rating (18 reviews). One subject never comes up here: plate size.

On the inspection side the picture is cleaner: DBPR graded this kitchen an A (100/100) with no violations cited. Whatever the reviews argue about, sanitation is not the weak point. DBPR last walked in on October 16, 2025. That puts it ahead of 100% of graded kitchens in Osceola County. No violations were recorded at that visit, which is the cleanest result available.

Both measures agree, which is the least complicated version of this page. Read the originals below and judge the pattern yourself.

Our own analysis of 24 reviews for this restaurant, set against its Florida DBPR inspection record. How we calculate grades →

  • June 30, 2026

    Didn’t answer the drive thru intercom, then got our order wrong repeatedly when we only ordered 1 Sundae. Also ran out of hot fudge, place was a disaster and staff need training asap

  • June 29, 2026

    How the heck does an icecream place run out of hot fudge?? Receipt wasnt able to be printed. Miss poor management tbh. The employees tried to give us the wrong persons order. We sat at the drive through speaker for 5 min and no one spoke. Management might need to retrain the male with the mustache. Coorporate might want secret shop this location a bit more.

  • June 29, 2026

    Local frequent customer. I find that there is a constant employee turnover & low employee morale. Watch out for Sunday Ice Cream orders, as they are trained to fill cup around the edge of cup, leaving an empty space in the middle of cup. Also, Milkshakes and Malks are always, always too thick to suck through a straw, make sure to ask for a spoon. I have asked them to blend Milkshake longer, but same result, too thick for straw. The taste and quality of product is very good. The surrounding are generally clean, except for last visit. Ordering window counter had dry ice cream all over and no customers during my visit, no motivation to maintain clean appearance.

  • June 20, 2026

    Friendly and the ice cream hit the spot!

  • June 12, 2026

    Soft 🍦 cones and other dishes. Drive or walk up. Outdoor seating.

  • June 10, 2026

    Vanilla icecream taste like toothpaste.

  • June 10, 2026

    Amazing service by Jasmine

  • June 3, 2026

    Ice cream was delicious! Lots of choices. Disappointed we didn’t find this place sooner while on vacation.

  • May 29, 2026

    So good

  • May 28, 2026

    Great ice cream

  • May 26, 2026

    Ariana gave very polite, honest and good service.

  • May 24, 2026

    Jeriel took care of our order asap

  • May 23, 2026

    Jeriel was very helpful!

  • May 23, 2026

    The best service ever!! Jenyze was amazing! She was patient and very polite. This is my favorite twistee treat.

  • May 23, 2026

    I had an excellent experience here. The girl who took my order was so nice, she is blonde, I think her name was like Jena or something. She was so personable and got my order done really quick!!!

  • May 23, 2026

    Jeriel has the best customer service! he was very welcoming and super attentive, and answered all of our questions! We will definitely be coming back because of Jeriel!

  • May 23, 2026

    jeriel is my guy

  • May 23, 2026

    Always stop here when we are down from NJ visiting. Love this place

  • May 23, 2026

    Elijah was awesome, great customer service

  • May 12, 2026

    Stood at the window with a long line behind us completely ignored while they did drive thru and door dash!! Left in the end!

  • May 2, 2026

    We ordered a banana split and picked our toppings just to received a banana split without banana and different toppings…….

  • April 20, 2026

    Such a cool place. Great ice cream. Took me back to my childhood.

  • April 19, 2026

    Awesome service !!!

  • April 14, 2026

    Great soft serve

Overall Score

64 / 100

  • Health inspection grade 40/40
    Grade A
  • Dietary transparency 0/20
    None listed
  • Community rating 18/20
    4.4★ average
  • Hidden-gem status 0/10
    Not flagged
  • Track record 6/10
    Stable, 50% clean

Composite score from health grade, dietary options, ratings, and inspection record — distinct from the state-derived health grade.

Opening hours

Monday
12 to 11 PM
Tuesday
12 to 11 PM
Wednesday
12 to 11 PM
Thursday
12 to 11 PM
Friday
12 to 11:30 PM
Saturday
12 to 11:30 PM
Sunday
12 to 11 PM

Inspection history

The following records are from Florida DBPR public inspection records, most recent first.

  1. October 16, 2025 · Routine - Food

    Call Back - Complied

    0 high-priority · 0 intermediate · 0 basic

    No violations cited.

  2. August 15, 2025 · Routine - Food

    Warning Issued

    0 high-priority · 1 intermediate · 0 basic

    • 53 — Food manager certification; employee food-safety training

This grade is calculated by us from Florida DBPR public inspection records — Florida does not issue official grades. How we calculate it →

Data last updated: October 16, 2025