WENDY'S #10647
WENDY'S #10647 grades better than most of its neighbors: safer than 85% of Osceola County restaurants we grade, holding an A at 98/100.
Its latest inspection on January 6, 2026 cited 2 basic violations. Diners give it 3.7 across 1,446 reviews.
A · 98/100 · safer than 85% of Osceola County restaurants we grade
Get directions Call (407) 343-7434
Restaurant details
- Health grade
- A (98/100)
- Violations
- 2 total — 2 basic
- Address
- 1550 HOAGLAND AVE, Kissimmee, FL
- Cuisine
- Other
- Categories
- Fast food restaurant, Hamburger restaurant, Restaurant
- Price
- $
- Rating
- 3.7 stars (1446 reviews)
- Seats
- 94
- Phone
- (407) 343-7434
- Website
- Official website
Community Rating
Reviews via GoogleWhat diners say — our read
Recent visits are landing softer than earlier ones did. Opinion on the staff is split — those reviews land at 3.2 on average. Freshness is the next most common subject, in 24% of reviews (averaging 2.3).
The corpus runs from Oct 2025 through Jun 2026 — not a single moment in time. More reviewers landed on 5 stars than any other score — 6 of 17. 9 of 17 rated reviews are four stars or higher; 5 are two or lower. A third strand, pacing, appears in 18% of them at 3.0 stars.
On the inspection side the picture is cleaner: DBPR graded this kitchen an A (98/100), with 2 basic violations. Whatever the reviews argue about, sanitation is not the weak point. That result dates from January 6, 2026. Ranked against Osceola County, it is safer than 85% of the restaurants we score. What the inspector actually wrote up: garbage and refuse.
If plate size is what you care about, the reviews are the better guide here; if it is the kitchen, the grade is. The underlying reviews are reproduced in full underneath.
Our own analysis of 17 reviews for this restaurant, set against its Florida DBPR inspection record. How we calculate grades →
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Food was not fresh at all.
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The food was good, but the service was horrible. I came around 2:30 today and was treated horribly. The lady in the front had an attitude, especially when i asked a simple question like what the JBC contained inside. She told me only lettuce, tomato, and ketchup. Once my food was given to me, it had mayo on it. I was confused about why it had mayo when i was only informed that it contained lettuce, tomato, and ketchup. When i came back into the store to get my food fixed, she gave me attitude and proceeded to tell me that it was my fault that i requested it with mayo when i didn't. She kept making a big deal about changing my food. I would not be bringing my service back here again after this experience. Very rude and horrible service. It's sad and embarrassing to see that the kitchen staff are more polite and understanding than the manager herself.
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Howie and the rest of the staff were awesome. I had my hands full with my grandson and they helped me.
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Very nice place I come at night and the tall lady in the window she is very sweet and have a pretty smile and the food is very good I like this place a lot thank you 👍
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What a disappointment. I ordered the son of the baconator and they told me it was $9.49 so i ordered the jr bacon combo for $6.00 and they gave me a cold extra mayonnaise small burger without bacon. And taste was terrible. Count me out.
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Everything ok 👍
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Staff is very rude, slow and unprofessional! They wouldn’t give me a managers name and the big Spanish girl was extremely rude and almost made me feel unsafe and I felt like I needed to call the cops!
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Good place. Quiet. Great friendly staff and clean seats without a crowd. Curious beverages machine.
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It was great!
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All 3 burgers were cold and brownie frosty was melted and gross
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Las personas que atienden no son respetuosas y no atienden bien, te tiran la comida
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Always check your bag especially your kids meal, my kids meal bag of nuggets were hot nuggets not original.😕😕
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Theres always an issue with something when i go to this location. Always! I can think of only a few times my order was correct. In Sept i had a bad experience with the late night manager who was racists & unprofessional& extremely rude & incompetent. She refuse to handle a paid customers issue who recieved the wrong order 3 different times to never getting my correct order or any food before she closed the drive thru window on me it was after hours for the dinning room to be open so the doors were locked up she took my money refuse to give me my correct order refuse to even listen or hear me out on how i recieved the wrong order 3 different times she said a racial slur shut the drive thru doors & wouldnt come back to the window at all! So basically she robbed me cause i paid & never recieved my order when i had to return the wrong order 3 different times prior. I had to go home no food to eat. The next day i returned to speak to this manager but she wasnt there so i came back in later afternoon & she still wasnt there so i had my reciept & the manager on that shift did correct my order & gave me my food, almost 24 hours later! Honestly i should have been refunded & compendated with the corre t order st the least! I hope the racist manager lost her job. I havent seen her there since. I just wanna say tho, The staff working during all of this was very kind & acted more professional than that racist manager. I cant believe Wendys gave this woman a management position or even a…
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Rude employees.
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Bom , gostoso e barato. Mas é um fast food como qualquer um outro.
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Muy buen servicio
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Okay
Overall Score
59 / 100
Composite score from health grade, dietary options, ratings, and inspection record — distinct from the state-derived health grade.
Opening hours
- Monday
- 7:30 AM to 2 AM
- Tuesday
- 7:30 AM to 2 AM
- Wednesday
- 7:30 AM to 2 AM
- Thursday
- 7:30 AM to 2 AM
- Friday
- 7:30 AM to 2:30 AM
- Saturday
- 8 AM to 2:30 AM
- Sunday
- 8 AM to 2 AM
Inspection history
The following records are from Florida DBPR public inspection records, most recent first.
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January 6, 2026 · Routine - Food
Inspection Completed - No Further Action
0 high-priority · 0 intermediate · 2 basic
- 14 — Food-contact & nonfood-contact surfaces properly designed/maintained
- 33 — Garbage and refuse; premises maintained
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August 25, 2025 · Routine - Food
Inspection Completed - No Further Action
0 high-priority · 0 intermediate · 2 basic
- 08 — Cross-contamination: raw foods separated; food protected during prep/storage
- 14 — Food-contact & nonfood-contact surfaces properly designed/maintained
This grade is calculated by us from Florida DBPR public inspection records — Florida does not issue official grades. How we calculate it →
Data last updated: January 6, 2026