VIA NAPOLI RISTORANTE PIZZERIA

Both halves check out at VIA NAPOLI RISTORANTE PIZZERIA. The state scores it 95/100 (an A); 7,300 diners score it 4.8. That alignment is rarer than it should be.

It ranks safer than 61% of Orange County restaurants we grade. The last inspection (March 31, 2026) noted just 1 intermediate and 2 basic violations. Menus here flag options for vegetarian and organic diners.

A · 95/100 · safer than 61% of Orange County

Get directions Call (407) 939-5277

Restaurant details

Health grade
A (95/100)
Violations
3 total — 1 intermediate, 2 basic
Address
1770 N AVE OF THE STARS UNIT A, Lake Buena Vista, FL
Cuisine
Italian
Categories
Italian restaurant
Price
$20–40
Rating
4.8 stars (7300 reviews)
Seats
450
Phone
(407) 939-5277
Website
Official website
Photo of VIA NAPOLI RISTORANTE PIZZERIA
Photo: Via Napoli Ristorante e Pizzeria

Community Rating

Reviews via Google
4.8 Community-sourced rating 7,300 reviews
Read all reviews on Google →

What diners say — our read

The recurring subject in this corpus is front-of-house, not the food in general. The staff tends to be raised approvingly here, averaging 5.0 stars.

23 of 23 rated reviews are four stars or higher; 0 are two or lower. What nobody raises here is whether it is worth the money — it goes unmentioned across all 23 reviews.

On the inspection side the picture is cleaner: DBPR graded this kitchen an A (95/100), with 1 intermediate and 2 basic violations. Whatever the reviews argue about, sanitation is not the weak point. That result dates from March 31, 2026. That puts it ahead of 61% of graded kitchens in Orange County. What the inspector actually wrote up: clean clothes and food-contact surfaces clean and sanitized.

With both signals pointing the same way, there is little to argue about on this listing. The reviews themselves follow, unedited and newest first.

Our own analysis of 23 reviews for this restaurant, set against its Florida DBPR inspection record. How we calculate grades →

  • June 30, 2026

    One of our favorite dining experiences at Disney World! Always great service and great food! Ask for Roberto!

  • June 30, 2026

    William was our server and was by far one of the best we’ve ever had!!

  • June 30, 2026

    The food was excellent. We had the bruschetta which was fantastic, the burrata was the best. We shared a small pizza. The pizza was delicious, the ingredients all tasted very fresh, the olives were exquisite. We then had the fettuccine with shrimp and the fillet. The fettuccine was creamy yet lite, and the shrimp tasted fresh and were perfectly cooked. The filets were cooked perfectly medium and were quite possibly the most tender steak I’ve ever had. The carrots, green beans and potatoes that came with the filets were also perfectly cooked and tasted very fresh. The food was excellent. It was busy for lunch rush, but Valentina was very friendly and as attentive as she could be given the crowd. We ended the meal with the ricotta cheesecake and a cappuccino. The cheesecake was delicious and not overly sweet. The cappuccino was perfectly balanced as it came. We will definitely make this our main dining option whenever we are at Epcot.

  • June 30, 2026

    Franchesca was an amazing and attentive waitress

  • June 30, 2026

    Great food, great service

  • June 30, 2026

    The service was excellent! Watching the pizza being made in the open fire ovens helped create an even more remarkable experience. The Capricciosa pizza was delicious with the fresh ingredients, including the whole olives, artichokes pieces, mushrooms and parmacotto ham. Lastly, the Batasiolo Barolo Riserva wine was absolutely divine. 🍷

  • June 30, 2026

    It was an amazing experience been in this magical place! We had a really great time and our server Giovanni was wonderful with us, he explained us everything about the menu, he took care of us in the best way and we think our experience was beautiful thanks to him! Hope to come back there as soon as possible and we absolutely are going to ask for him!!!

  • June 30, 2026

    Via Napoli is one of our favorite restaurants in Walt Disney World! Their pizza is our favorite out of anywhere we’ve ever eaten in the world. Our server was Margherita on our most recent visit this past Sunday. She was so knowledgeable and super kind! One of the managers, Tim, stopped by our table and chatted with us for a bit. He was also very kind, and we greatly appreciated him taking time to talk with us. When you’re in EPCOT, Via Napoli is a must!!! We’ve tried most of the menu throughout our many visits to this restaurant, and you cannot go wrong with anything you try. We love this place, and highly recommend it! Great service!!! Great atmosphere!!! EXCELLENT FOOD!!!!

  • June 30, 2026

    The waitress and managers were super friendly. They checked on us multiple times. I highly recommend for dine in. Food was excellent.

  • June 30, 2026

    Great food as usual. Seated super fast, attentive staff. Alice did a great job. Pizza and pasta were very good. Would recommend.

  • June 30, 2026

    Amazing pizza! Amazing service! On the loud side, but lovely.

  • June 29, 2026

    Fun environment and the staff are all from Italy! Be sure to ask them about their culture and their heritage! Very fun!

  • June 29, 2026

    Armando was fantastic, supper nice and made me feel at home. Best server. Felt like family!!

  • June 29, 2026

    Our server, Nicole, was extremely attentive and personable. My family and friends enjoyed the food, staff, and setting, and would definitely return.

  • June 29, 2026

    Great overall experience! We had a great waiter, Patrick!! Margherita pizza was amazing!!

  • June 29, 2026

    Delicious food and service!

  • June 29, 2026

    Andrea has been the best server we have ever had! Via Napoli never disappoints but Andrea made it special. He made it the best experience yet! The food is 10/10! We could never say enough good things.

  • June 29, 2026

    Our server Giada was lovely! Food was delicious and great atmosphere.

  • June 29, 2026

    This is the best place to eat in Epcot. Daniel was a great server and the pizza was great.

  • June 29, 2026

    The hostess was amazing at accommodating our last minute addition to the party and we were seating quickly which was amazing! Filippo was our waiter and we could not have asked for better ~ he was the absolute best! Anticipated needs and was so friendly and quick to respond. Food was the unreal as usual! Will definitely come back whenever possible 🙂

  • June 29, 2026

    Great food. Waiter Fillippo was awesome! Always a favorite place.

  • June 29, 2026

    Always an amazing time

  • June 29, 2026

    We have been coming here for 10 years and the food and service is always spectacular. The atmosphere is awesome.

Overall Score

70 / 100

  • Health inspection grade 40/40
    Grade A
  • Dietary transparency 7/20
    2 options listed
  • Community rating 19/20
    4.8★ average
  • Hidden-gem status 0/10
    Not flagged
  • Track record 4/10
    Stable, 0% clean

Composite score from health grade, dietary options, ratings, and inspection record — distinct from the state-derived health grade.

Opening hours

Monday
11:30 AM to 4 PM, 4:05 to 9 PM
Tuesday
11:30 AM to 4 PM, 4:05 to 9 PM
Wednesday
11:30 AM to 4 PM, 4:05 to 9 PM
Thursday
11:30 AM to 4 PM, 4:05 to 9 PM
Friday
11:30 AM to 4 PM, 4:05 to 9 PM
Saturday
11:30 AM to 4 PM, 4:05 to 9 PM
Sunday
11:30 AM to 4 PM, 4:05 to 9 PM

Inspection history

The following records are from Florida DBPR public inspection records, most recent first.

  1. March 31, 2026 · Routine - Food

    Inspection Completed - No Further Action

    0 high-priority · 1 intermediate · 2 basic

    • 13 — Clean clothes; hair restraints; jewelry; fingernails
    • 22 — Food-contact surfaces clean and sanitized
    • 24 — Storage & handling of clean equipment and utensils; air drying
  2. October 9, 2025 · Routine - Food

    Inspection Completed - No Further Action

    0 high-priority · 1 intermediate · 2 basic

    • 14 — Food-contact & nonfood-contact surfaces properly designed/maintained
    • 22 — Food-contact surfaces clean and sanitized
    • 23 — Nonfood-contact surfaces clean

This grade is calculated by us from Florida DBPR public inspection records — Florida does not issue official grades. How we calculate it →

Data last updated: March 31, 2026