DEL'S FREEZ

The ice cream is ok, but the attitude from some of the older staff behind the counter is not. There’s a clear sense of superiority from certain employees, and it makes the experience unpleasant. Customers support this business, and we can just as easily choose not to. Being rude or dismissive is not acceptable. If you cannot treat customers with basic respect, you should not be working the counter.

Love dels freeze

Haven't been here in a while. I have been around here since 1963. I actually knew Delbert the original owner. After walking through the "maze" of barriers to get to the counter to order ice cream, as I went to order, I was told abruptly and rudely by the counter person "cash only". Here is a business tip..... how about a small sign somewhere before you get to the counter that says something like... oh I know.... CASH ONLY. Might save this place time and money, but in the future will save myself time and money 'cause I won't be back to such rudeness.

Best soft serve ice cream with excellent prices. Cash only

We were there with out of state guests on Friday May 30, 2026. We were never treated so badly and rudely by the lady taking the orders. First we were scolded for stepping over the blue line. Then my sister in law was unfamiliar with their twists variety and when she ordered a twist she was yelled at what kind of twist. My husband who was terminally ill was having trouble with his cone. My nephew went up to the window and asked for a cup and a spoon from him. This same crabby lady said they charge .10 but she would give him one this time. He then said while he was in line, they were discussing the lady who didn’t know what kind of twist she wanted. We have always enjoyed going there and bringing guests there. But things are just not the same anymore.

Go here every trip to Melbourne 😊

Been going here for years, my family and I love this place.

It's been the best for a long time and continues to be the best. When I think ice cream, Del's Freez is what I think about!

Awesome treats at great prices.If you don't mind a little bit of wait. Cash only

Fast friendly service and great price. Totally recommend them.

Been going to Dels since a kiddo! Love this place so much it’s childhood. Got a kiddo of my own now, definitely will be taking her here when I got a sweet tooth! Thank you Lisa for all your years of service to the community!

Always a pleasant visit. Friendly service. We travel a long way just to come here. Plenty of options.

I would love to tell you anything about the ice cream, but we never had it. We stood in line for 25 minutes in the rain and nowhere was there a sign that said they only accept cash. We do not live here, we are not from here, and we did not know that. The only reason I knew is because when I walked up to order my daughter's ice cream, there was a tiny post it that said we do not take debit or credit cards or tap payment. I looked at the guy behind the window and said you only take cash? And he said oh, yeah sorry about that. It would be great if under your open sign where you advertise your gift certificates and your t-shirts you also put a sign that says you are a cash only establishment. I would have loved to give a different rating after trying it, we love small businesses.... take this as a suggestion.

This was really good ice cream! Will def be back 🥰

Great!!!

cash only ? lol

Great ice cream! This has been a staple of Melbourne forever.

Grew up right down the street and I'm a proud Mel-Hi alum! I've been a regular here since it was Tastee-Freez. I moved away 35 years ago, but whenever I'm back in town visiting family, I have to stop by. After 35 years, the service is still wonderful, the selection is great, and the prices remain impressive. Highly recommend!!