SUSHI FACTORY
Middle of the road for SUSHI FACTORY: a B (89/100) at its last health inspection on January 30, 2026.
Inspectors cited 3 intermediate and 2 basic violations. That puts it safer than 39% of Brevard County restaurants we grade. Diner rating: 4.2 from 2,131 reviews. Menus here flag vegetarian, gluten-free, dairy-free, keto, and other dietary options.
B · 89/100 · safer than 39% of Brevard County restaurants we grade
Get directions Call (321) 300-6644
Restaurant details
- Health grade
- B (89/100)
- Violations
- 5 total — 3 intermediate, 2 basic
- Address
- 3700 N WICKHAM RD, Melbourne, FL
- Cuisine
- Japanese
- Categories
- Japanese restaurant, Seafood restaurant, Tea store
- Price
- $20–30
- Rating
- 4.2 stars (2131 reviews)
- Seats
- 110
- Phone
- (321) 300-6644
- Website
- Official website
Community Rating
Reviews via GoogleWhat diners say — our read
Service dominates the conversation here — it comes up in 77% of the 30 reviews. Where service comes up, the rating that follows averages 5.0, so it reads as a strength.
30 of 30 rated reviews are four stars or higher; 0 are two or lower. One subject never comes up here: plate size.
The kitchen graded a B (89/100) on 3 intermediate and 2 basic violations at its last inspection, which is roughly where the reviews sit too. DBPR last walked in on January 30, 2026. On health score it sits safer than 39% of the Brevard County restaurants we grade. The citations behind that grade include food-contact surfaces clean and sanitized and handwash sinks accessible.
Nothing here pulls in opposite directions — an unusually clean read. The individual reviews are below, newest first, if you want the raw material.
Our own analysis of 30 reviews for this restaurant, set against its Florida DBPR inspection record. How we calculate grades →
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Awesome experience, food and drinks!! The lady that was our server waste no time!! Awesome person
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Always an enjoyable time, delicious sushi and great service. Natalie is always on top of things and considerate as all can be.
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Had a good time. Food was great, it was fresh and well prepared. Natalie was a great server, she was attentive and was always seeing how we were doing. I would highly recommend.
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Our server Natalie was super sweet and gave us a free boba tea for our wait and a sticker :)
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Natalie did great, very attentive :)
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Natalie was great. She took care of us.
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Our Server, Natalie was great!
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Natalie was amazing! Patient and very comedic.
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Excellent service! Natalie was great!!!
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My first time here, I enjoyed myself, especially getting my order via Bella Bot. She was very friendly. Lol. And Natalia was also a great server. 😁😎👍🏾, will definitely be back.
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Sushi was great. Omar was our server, he was wonderful, very attentive and kind. My kids loved the kitty robot that delivered the sushi.
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Omar was a great server!!!
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Omar was an amazing server!!
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Omar was a great server 🤩
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Excellent service! Our server Omar was really amazing!
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Omar has a great personality, definitely enjoy a good meal with a great server!
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Omar and Natalie and Arianna were so good and amazing to us. Give them a r
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The food, the service, the music - all great! Natalie and Omar were attentive and fantastic servers!
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Omar, Natalie, and Ariana each balance responsibilities with the others, and I was constantly being checked on with a cheery face. It made other establishments look lazy. They all seemed very happy to work with each other and I was never left wanting.
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BEST SUSHI AND SERVICE Thank you so much Natalie for all of your attention to me and my dad thank you for the best dinner Natalie.G
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Omar and Natalie were absolutely amazing the service was incredible and the food matched every bit of it
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First time here. Food was really good. Service from Omar and Natalie was amazing. Extremely personable and helpful. Will be back!
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they were very nice and funny omar and natalie did a great i think they should get a raise please i think they are very competent and good at their job✌️
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Dinner was Amazing Natalie and Omar where amazing and they let you do song requests so that’s amazing for the younger ones
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omar and natalie are amazing nicest servers i loved them sm and are fun to be around and talk to 10/10 am definitely coming back
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The new young male server was exceptional. He was very attentive and friendly.
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I brought my disabled friend to a late lunch as he was in the mood for sushi and he rarely gets out. Omar, Natalie, & Ariana spent extra time listening and helping my friend order from the me u. This kind gesture goes beyond normal service. It shows they care and it was much appreciated. The sushi was amazing also. Give these people a raise.
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Omar and Ariana were the best! Great service and the orders came out in no time! Food was great! Definitely will come back !
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Amazing experience dining here. Very friendly staff! Omar and Adrianna were very helpful during ordering.
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Omar and Arianna are awesome!!!!
Overall Score
71 / 100
Composite score from health grade, dietary options, ratings, and inspection record — distinct from the state-derived health grade.
Opening hours
- Monday
- 11 AM to 3 PM, 4 to 10 PM
- Tuesday
- 11 AM to 3 PM, 4 to 10 PM
- Wednesday
- 11 AM to 3 PM, 4 to 10 PM
- Thursday
- 11 AM to 3 PM, 4 to 10 PM
- Friday
- 11 AM to 3 PM, 4 PM to 12 AM
- Saturday
- 11 AM to 3 PM, 4 PM to 12 AM
- Sunday
- 12 to 9 PM
Inspection history
The following records are from Florida DBPR public inspection records, most recent first.
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January 30, 2026 · Routine - Food
Inspection Completed - No Further Action
0 high-priority · 3 intermediate · 2 basic
- 14 — Food-contact & nonfood-contact surfaces properly designed/maintained
- 22 — Food-contact surfaces clean and sanitized
- 31 — Handwash sinks accessible; handwashing supplies & sign provided (×2)
- 41 — Chemicals / toxic substances properly stored & used
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August 4, 2025 · Routine - Food
Inspection Completed - No Further Action
0 high-priority · 4 intermediate · 2 basic
- 13 — Clean clothes; hair restraints; jewelry; fingernails
- 31 — Handwash sinks accessible; handwashing supplies & sign provided (×3)
- 33 — Garbage and refuse; premises maintained
- 41 — Chemicals / toxic substances properly stored & used
Safer options nearby
Higher-graded restaurants close to SUSHI FACTORY, by Florida DBPR grade:
- BIZARRO'S ITALIAN RESTAURANT
- BUBBAKOOS BURRITOS
This grade is calculated by us from Florida DBPR public inspection records — Florida does not issue official grades. How we calculate it →
Data last updated: January 30, 2026