A AKI SUSHI & STEAKHOUSE

The grade here is the headline: A AKI SUSHI & STEAKHOUSE sits at an F (43/100) after its latest health inspection on May 11, 2026.

By score it ranks near the bottom of Orange County on health score. The report logged 4 high-priority, 5 intermediate, and 10 basic violations. And the recent trend is down. Higher-graded kitchens nearby are mapped below.

F grade · 43/100 · near the bottom of Orange County on health score

Get directions Call (407) 888-9545

Safer options nearby

Higher-graded restaurants close to A AKI SUSHI & STEAKHOUSE, by Florida DBPR grade:

Restaurant details

Health grade
F (43/100)
Violations
19 total — 4 high-priority, 5 intermediate, 10 basic
Address
1400 W SAND LAKE RD, Orlando, FL
Cuisine
Japanese
Categories
Japanese restaurant, Japanese steakhouse
Price
$20–30
Rating
3.9 stars (2774 reviews)
Seats
250
Phone
(407) 888-9545
Website
Official website
Photo of A AKI SUSHI & STEAKHOUSE
Photo: A-Aki Sushi & Steakhouse - Florida Mall

Community Rating

Reviews via Google
3.9 Community-sourced rating 2,774 reviews
Read all reviews on Google →

What diners say — our read

Something changed. Recent visits score noticeably higher than earlier ones. The staff cuts both ways here, averaging 3.3 among the reviews that raise it. How long an order takes follows at 30% of reviews, where ratings average 2.5.

Whether it is worth the money shows up in 22% of reviews as well, averaging 1.8. More reviewers landed on 5 stars than any other score — 13 of 27. 15 of 27 rated reviews are four stars or higher; 9 are two or lower.

Set against that, the state's own inspection graded the kitchen an F (43/100), with 4 high-priority, 5 intermediate, and 10 basic violations recorded. Reviews describe the meal; the grade describes the conditions it was made in. That result dates from May 11, 2026. Its inspection trajectory is downward over the records we hold. That puts it ahead of 1% of graded kitchens in Orange County. What the inspector actually wrote up: food from approved source and cross-contamination.

There is no tension to resolve here: reviewers and the inspector reached similar conclusions. The reviews themselves follow, unedited and newest first.

Our own analysis of 27 reviews for this restaurant, set against its Florida DBPR inspection record. How we calculate grades →

  • June 27, 2026

    This was our first time going here for the hibachi experience. We did the Groupon, I was able to use my Groupon for 4 and Groupon for 2. We had a total of 6 people. I called to make reservation and the hibachi starts at 3pm. So we went at 3. Was seated right away as no one else was there at that time for the hibachi side. Drinks were refilled during the whole time we were there. Awesome service. The hibachi show was mediocre. Spinning an egg and opening it with the spatulas. That was it. He claimed he left his lighter in his car so no fire at all. Just made the rice tossed the butter and sauce in it and served then made the veggies which could have been cooked longer, carrots were crunchy. Then tossed some noodles. All this was then served to us when it was done. The steak came next and that was cooked and served to those that ordered the steak, then the chicken was last to be cooked. By the time the chicken was put on plate the rice and noodles were getting cold. Portions are great, everyone was full. Tip was already included on the final bill. Would I go back? Probably not. You go to the hibachi for the experience of the show presented by the chef. I would of apologized and stopped and found a lighter before continuing. Or asked one of the other servers to get one. Just left feeling like we didn’t get the full experience. I noticed another hibachi table did have fire so it was supposed to be part of the show. Otherwise it was ok.

  • June 27, 2026

    Our family had a great experience at A-Aki. The chef we had was funny and the food he made was delicious.

  • June 26, 2026

    Our favorite Sushi and Hibachi restaurant in Orlando.

  • June 24, 2026

    I love this place! The sushi is fresh and the customer service is excellent!

  • June 23, 2026

    I'm never disappointed with my visits to this place! Good food, and great entertainment watching it being prepared. The staff is friendly and attentive. There's ample parking and almost no wait time! Oh and the food is so much, you will not finish it. It's your choice to bring your leftovers home with you.

  • June 22, 2026

    Oliver; our cook, was amazing and funny. He entrain us while cooking our food perfectly. It's was my first time eating at a hibachi and definitely it was a great experience. I will definitely come back again.

  • June 22, 2026

    Coming is very good and personalized. Great portion size for what you pay for!

  • June 21, 2026

    Chef Oliver made the experience great his customer service & was very personable and food cooked & season well. Gratuity charge too high, but overall experience will make you overlook.

  • June 21, 2026

    The food was great the service the shef was amazing

  • June 21, 2026

    Upon arrival, I was welcome by Jerry, who accepted our Groupon even though it was Father's Day. We truly appreciate him taking it. He went above and beyond to make sure that we were taken care of and then we were serviced By chef Oliver, who I weigh 10 out of 10, he was funny, loving delivered engaging definitely had a 10 out of 10 experience at this restaurant and truly excited to come back. this has been my third time here this is my first time greeting a review, but his service definitely coming back to ask for Oliver!!!!!!

  • June 21, 2026

    I have dietary restrictions due to religion. Cows are sacred animals. I eat at Hibachi restaurants because they are usually accommodating to my needs. I have a multiracial blended family. We took the kids out for birthday dinner. I expressed my needs to the server who took our drink orders and requested that it be discrete. The chef comes out and announces, "Thanks to this lady right here, you guys don't get to eat. She has to get her chicken cooked first." He repeats that twice and turns to me and says, "Is chicken not a meat?" I didn't take a bite out of my food until everyone had their meat in their plate. I also made it known to everyone that I wouldn't even though they had already started eating their fried rice and noodles. My stepson came for sushi, asked for the sushi menu twice and was told he'll get it later but never received it. I requested no teriyaki sauce on my chicken, they served it to me anyway. This place does not respect their customers or accommodate Hindu people. They don't provide the service you requested and they humiliate their paying customers. This behavior is absolutely unacceptable. That cook needs to receive training because he is ignorant and disrespectful. Absolutely a disappointment. The only good thing about this place is a cheap groupon... I'll stick to Benihana, they are respectful, entertaining, and their food taste way better.

  • June 21, 2026

    From the beginning it was HORRIBLE! I wish we would’ve left. It took 45 minutes for me to get a unsweet tea. Our family sat with empty cups and no refill for almost the whole meal until the END the noodles were regular spaghetti noodles. The food wasn’t good at all either. Not happy with waisting money! We will NEVER go back! We also had a reservation and so did the family next to us and they were also LIVID because we all were at our tables first and they started cooking for a table that JUST sat down mean while I’m still waiting on my drink after 45 minutes!

  • June 21, 2026

    If unless you get this Groupon, don’t go . Without the Groupon, it’s not worth it at all. Food quality was notably lower than other Japanese steakhouses. Waited over 15 minutes after being seated , until our table was full to have someone take our drink orders. The manager who acted as our waiter messed up our checks in multiple ways with others at our table. Again, without the Groupon , definitely do not go.

  • June 19, 2026

    I'm not a fan of forced 18% gratuity. Every customer is charged this and when you ask about it they suddenly don't speak good English. I had a reservation and had to wait over 30 mins before someone came to start cooking. The food was good. The bogo drinks weren't bad. I didn't like the service because you had to waive down the waiter just to get help. He also will take your food without asking if your finished. Soup and salad was gone like magic! I'm not ok with being forced to tip on the value of the meal versus what it costs. And just in case you don't understand what I mean. As an example, if you get a bogo drink for $10. They will charge gratuity on $20 because that was the "value" of those 2 drinks.

  • June 14, 2026

    Beautiful decor and music. Excellent service. Vast selection of all-you-can-eat menu items. Some of the raw fish was bland and rubbery. Highly recommend the white fish katsu and vanilla ice cream.

  • June 13, 2026

    This used to be one of my favorite places. My daughter had her 3rd and 6th birthday here, my sister has had a birthday party here, I even threw my mom a birthday party here. I usually come here once a week for lunch. I just recently celebrated a birthday here and I was very rudely welcomed after placing a reservation. Two people in my party had a Groupon so they forced us to sit at the hibachi table very rudely, even though the hostess told us it shouldn’t be a big deal to get to a table and I was doing all you could eat for my birthday. But the manager right in our face and other customers as well said that we must sit at the hibachi table and she (hostess) doesn’t make the rules. When I got seated at the hibachi table, they also sat down a woman with two small children. One of the children proceeded to spill water and tea everywhere and she was right next to me. I received my all-you-can-eat menu after waiting for 10 minutes. I didn’t receive all of the items that I checked off. I’m not sure why they didn’t give me all of them, but they only gave me about three rolls I had to beg for another all you can eat menu. I asked the one waitress that was walking around filling waters if she could bring me the all you can eat menu four times and she finally responded with when you’re done with that roll, I’ll bring you another. I had two pieces of sushi on my plate. My drink tasted like sink water so I sent it back :/ I still never received everything that I checked off on my first…

  • June 7, 2026

    Great Food, nice atmosphere while watching your meal prepared right in front of you. Very entertaining!

  • June 5, 2026

    Was a little bit of a wait to get seated for the hibachi service. But other than that, everything was excellent. The food was fantastic love the chef he was hilarious

  • June 4, 2026

    The just was amazing!! So sweat and professional. The food was amazing…. The atmosphere was chill and relaxed the cook was funny/chief. Overall experience A- the restrooms were not clean…. I will be back…

  • June 2, 2026

    They rush you to order, and then I told the chef to cook my chicken longer and he rushed through it didn’t ask me and gave it to me not to my liking. Wasn’t too happy. I only ate here did they had a good Groupon special, but won’t be back. Food isn’t too tasty. Oh, and it’s not even packed to b rushed

  • June 2, 2026

    The chef was nice did a good job cooking the food ,was pretty good except for the steak was not of a filet mignon it was a sirloin they tried to pull it off as a filet but if you know your steaks like I do it was not a fillet, that being said I won't be back... nobody serves a filet as big as this was and only charges you $14.95 definitely was a sirloin you can tell by the texture the cut and the taste..

  • May 31, 2026

    Absolutely wonderful experience. The food was amazing. The meat was so tender. My food really just was so dang good I can’t get over it! The little show from the chef was awesome he did such a great job. I would definitely return here if I came back to Orlando! I brought my kids and we all just had a really wonderful time. They have beautiful bracelets for sale in the lobby as well

  • May 31, 2026

    When outside,everything was outdated and few mold spottings, The waiter was very rushed and straightforward, Then we when we’re suppose to get a medium well steak, we got raw steak, then, we asked for a medium well, then the waiter replied with “Are you sure? That was not in the paper” Even though it was. Then, it took the service exhausting 15-25 mins for food and drinks, then the food was okay. Could improve. Also, The waiter put an unauthorized 18%tip that we didn’t give,This is illegal, it’s called fraud. Service: 1/10. Food:4/10. Price: 3/10. Total rating: 4/10. I would NOT recommend Going here, Please save your money and go somewhere else. (Note:it was 3 of us)

  • May 31, 2026

    Manager tried to confront us in the parking lot after we chose not to leave a tip because there was hair in multiple dishes. Instead of addressing our concerns professionally, he followed us outside, called us “broke,” and repeatedly tried to provoke an argument. The restaurant was unsanitary, the food quality was unacceptable, and the way we were treated was completely unprofessional. A manager should never intimidate or harass customers for deciding not to tip, especially after a poor dining experience. Very disappointing experience overall.

  • May 31, 2026

    If you purchase a ticket Groupon they will over charge you. If you already paid they charge you for extra and gratuities include for bad services. I will not recommend

  • May 30, 2026

    Amazing. The chef was hilarious! And the food … was amazing I’ve never had anything like it.

  • May 29, 2026

    Do not look at the price of the menu online. There is a $10 difference. The staff is super nice and the food is very good but, pricewise? No. And if you ask them about it they don't really want to talk about it.

Overall Score

35 / 100

  • Health inspection grade 0/40
    Grade F
  • Dietary transparency 17/20
    5 options listed
  • Community rating 16/20
    3.9★ average
  • Hidden-gem status 0/10
    Not flagged
  • Track record 2/10
    Declining, 0% clean

Composite score from health grade, dietary options, ratings, and inspection record — distinct from the state-derived health grade.

Opening hours

Monday
11:30 AM to 10 PM
Tuesday
11:30 AM to 10 PM
Wednesday
11:30 AM to 10 PM
Thursday
11:30 AM to 10 PM
Friday
11:30 AM to 11 PM
Saturday
11:30 AM to 11 PM
Sunday
12 to 10 PM

Inspection history

The following records are from Florida DBPR public inspection records, most recent first.

  1. May 11, 2026 · Routine - Food

    Call Back - Complied

    4 high-priority · 5 intermediate · 10 basic

    • 01 — Food from approved source; safe, unadulterated, sound condition
    • 03 — Temperature control of foods (cold/hot holding, cooking, cooling, reheating)
    • 08 — Cross-contamination: raw foods separated; food protected during prep/storage (×3)
    • 10 — In-use food dispensing utensils properly stored (×3)
    • 14 — Food-contact & nonfood-contact surfaces properly designed/maintained
    • 21 — Wiping cloths; clean & soiled linens; laundry
    • 22 — Food-contact surfaces clean and sanitized
    • 23 — Nonfood-contact surfaces clean
    • 29 — Plumbing installed & maintained; mop sink; backflow prevention
    • 31 — Handwash sinks accessible; handwashing supplies & sign provided (×2)
    • 36 — Floors, walls, ceilings clean & maintained; proper ventilation
    • 38 — Lighting provided; fixtures shielded or bulbs protected
    • 41 — Chemicals / toxic substances properly stored & used
    • 53 — Food manager certification; employee food-safety training
  2. May 6, 2026 · Routine - Food

    Warning Issued

    4 high-priority · 6 intermediate · 12 basic

    • 01 — Food from approved source; safe, unadulterated, sound condition
    • 03 — Temperature control of foods (cold/hot holding, cooking, cooling, reheating)
    • 08 — Cross-contamination: raw foods separated; food protected during prep/storage (×3)
    • 10 — In-use food dispensing utensils properly stored (×3)
    • 14 — Food-contact & nonfood-contact surfaces properly designed/maintained
    • 21 — Wiping cloths; clean & soiled linens; laundry
    • 22 — Food-contact surfaces clean and sanitized
    • 23 — Nonfood-contact surfaces clean (×2)
    • 29 — Plumbing installed & maintained; mop sink; backflow prevention (×2)
    • 31 — Handwash sinks accessible; handwashing supplies & sign provided (×3)
    • 36 — Floors, walls, ceilings clean & maintained; proper ventilation
    • 38 — Lighting provided; fixtures shielded or bulbs protected
    • 41 — Chemicals / toxic substances properly stored & used
    • 53 — Food manager certification; employee food-safety training
  3. December 11, 2025 · Routine - Food

    Inspection Completed - No Further Action

    1 high-priority · 1 intermediate · 10 basic

    • 08 — Cross-contamination: raw foods separated; food protected during prep/storage (×2)
    • 10 — In-use food dispensing utensils properly stored
    • 14 — Food-contact & nonfood-contact surfaces properly designed/maintained (×3)
    • 16 — Dishwashing facilities; sanitizer test kits; gauges
    • 22 — Food-contact surfaces clean and sanitized (×2)
    • 23 — Nonfood-contact surfaces clean
    • 29 — Plumbing installed & maintained; mop sink; backflow prevention
    • 36 — Floors, walls, ceilings clean & maintained; proper ventilation

This grade is calculated by us from Florida DBPR public inspection records — Florida does not issue official grades. How we calculate it →

Data last updated: May 11, 2026