ACTION NISSAN INC
- Health grade
- A · 95/100
- Orange County rank
- Safer than 61%
- Diner rating
- 4.6 ★ · 9,222 reviews
- Violations
- 1 intermediate and 2 basic
- Last inspected
- Sep 2025
It ranks safer than 61% of Orange County restaurants we grade. The last inspection (September 9, 2025) noted just 1 intermediate and 2 basic violations.
A · 95/100 · safer than 61% of Orange County
Get directions Call (855) 633-8075
Restaurant details
- Health grade
- A (95/100)
- Violations
- 3 total — 1 intermediate, 2 basic
- Address
- 12785 SOUTH ORANGE BLOSSOM TRAIL, Orlando, FL
- Cuisine
- Other
- Categories
- Nissan dealer
- Rating
- 4.6 stars (9222 reviews)
- Seats
- 33
- Phone
- (855) 633-8075
- Website
- Official website
Community Rating
Reviews via GoogleWhat diners say — our read
There is no middle ground in these 29 reviews. Where front-of-house comes up, the rating that follows averages 4.3, so it reads as a strength. Wait times follows at 24% of reviews, where ratings average 4.4.
The single most common rating left here is 5 stars (26 of 29). No one in this corpus comments on how food arrives at all. Of the 29 rated reviews, 26 sit at four stars or better and 3 at two or below.
Against that, the kitchen inspects well — an A (95/100), 1 intermediate and 2 basic violations at the most recent DBPR visit. The visit behind that grade was September 9, 2025. On health score it sits safer than 61% of the Orange County restaurants we grade. For specifics, the last inspection cited chemicals / toxic substances properly stored & used.
Nothing here pulls in opposite directions — an unusually clean read. The underlying reviews are reproduced in full underneath.
Our own analysis of 29 reviews for this restaurant, set against its Florida DBPR inspection record. How we calculate grades →
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Raul at Universal Nissan provided outstanding customer service. He was friendly, professional, and attentive from start to finish. He took the time to answer my questions, made me feel welcome, and never made me feel rushed or pressured. His positive attitude and willingness to help made the experience enjoyable. It’s clear that he genuinely cares about providing excellent service and making customers feel valued. I highly recommend working with Raul if you’re looking for someone who is knowledgeable, respectful, and dedicated to great customer care.
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i went in looking for an idea of what i wanted for a new car and Raul helped so much , answered my questions and took his time.Will definitely be coming back !
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My company was looking to buy a truck. I’m a ford guy. I’ve been driving ford for 3 years. Sterling got me switched to a frontier, I love it… and the life time warranty will help customers a lot.
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This is my 4th lease from Sterling. Great personality, positive energy and work very hard for his customers.
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Chris Oliva provided outstanding service from start to finish. He was professional, knowledgeable, and took the time to answer all of my questions. His attention to detail and dedication to making sure everything went smoothly truly stood out. I really appreciated his friendly attitude and willingness to go above and beyond to ensure I had a great experience. I highly recommend Chris Oliva to anyone looking to purchase a car and have a smooth, stress-free buying experience! ⭐️⭐️⭐️⭐️⭐️
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I’ve been trying to buy a car the last 3 months. I couldn’t make decisions on what I want. After I met with Sterling, I handed up buying the car from him; but for Sterling, it wasn’t about selling. He was just make sure that I make the right decision for myself. Thank you!
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Sterling helped my daughter got into a brand new kicks. She truly loves her baby.
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This was by far one of the best dealership experiences I’ve ever had. The process was quick, the team was professional, and they truly cared about making sure I left happy. I appreciate everything they did for me.
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Excellent customer service! The entire staff treated me like family and never made me feel pressured. They were honest, patient, and helped me drive home in the exact vehicle I wanted. I’ll definitely be coming back for my next car.
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Buying a car can be stressful, but Universal Nissan made it easy. The team kept me informed throughout the process, explained everything clearly, and made sure I was comfortable every step of the way. I highly recommend them.
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From the moment I walked in, I felt welcomed. Everyone was respectful, knowledgeable, and genuinely wanted to help. They worked hard to get me a payment that fit my budget, and I couldn’t be happier with my purchase. Thank you, Universal Nissan!
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I had a great experience at Universal Nissan. The staff was friendly, professional, and made the entire buying process simple. They answered all of my questions without any pressure and helped me find the perfect vehicle. I would definitely recommend this dealership to anyone looking for a new car.
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Just heard the new ad for Nissan. Calling their customers weekend warriors. That is a term for national guard and army reserve. As an active duty veteran of the united states army how dare you use that. Your are not enlisted and yall dont care
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Feedback score of 5 Stars i gave to Universal Nissan Service Department was due to the professional Service Advisor (DANIEL MENDEZ). The insights he provided on recommendations of what was the best for the continuous mechanical operation of my vehicle, was I believe honest and caring. I Like that Mr. Mendez did not try to push unnecessary additional items to service, but provide information on future visits and expectations on additional cost and details on next service visit. I Will definitely Return an recommend Universal Nissan to friends and family, due to the continuous first rate treatment and services. Thank you
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I love my new car great service
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Julio is the best
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i had the easiest and greatest time! Daniel was informative and found what i wanted after listening! he nailed it on the first try. pressure free and hassle free! thank you for your assistance!
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As A Customer From Nissan I'm Here To Tell Ya Avoid Getting Any Car From This Place. Worst Place Ever To Go Purchase A Vehicle. I Guarantee You Would Walk In There Wanting A Certain Car N You Would Leave With A Car The Wasn't Even Your Choice Cus Thats What They Do. So Then They Sell You This Little Story HEY YOU KNOW I KNOW IS NOT THAT CAR YOU WANT BUT IS ALL WE CAN DO FOR YOU FOR NOW IF YOU GET IT YOU CAN COMEBACK A FEW MONTHS AND TRADE IT IN.. THEN YOU GO BACK 6 MONTHS LATER OR SO TO TRY TO TRADE IT BACK IS NOT WHAT YOU WANTED IN FIRST PLACE AND THEY DONT WANNA EVEN BUY THEY OWN CAR BACK..LMAOL THIS PEOPLE ARE A JOKE SO ARE MOST OF THE STAFF SOMETIMES THE WAY THEY TALK YOU OVER THE PHONE COULD BE LITTLE CRAZY...(RUDE) GO TO HONDA OR TOYOTA DEALERSHIP BEFORE YA COME AND WASTE YA TIME WITH UNIVERSAL NISSAN.
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Very good service very diligent and fast the best
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Great experience very fast and very diligent
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Sarfaraz Ahmed did an amazing job helping us get our daughter her first car !! He was very knowledgeable and helped us find the right deal for us !! The whole team at nissan did an amazing job as well !!
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We had an amazing experience at this dealership.They had a huge selection of cars and a very friendly staff. Our salesman CJ was a man of his word and a man of God. No pressure and very knowledgeable. My family purchased 2 cars on the same day.
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Muy buen servicio.
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I went to Universal looking for a Nissan Frontier truck. I took a test drive with the salesman and afterwards he gave me a price with my trade. I wanted more for my trade so he asked a sales manager. The sales manager took over. He responded to my objections with rude comments. I said I don't need to listen to this and I don't need this truck. I informed another employee about his behavior and the sales manager left. I walked out. Universal is not the only dealer in town.
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Excelente servicio al cliente y maravilloso equipo de trabajo. Recomendado 200%
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Julio Valdez was my salesman. He was insightful and honest with everything
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Excellent place to get a new car… mostly o the people there is super kind… My experience with Mr Raul Ruiz was excellent, he came to help me during his day off… I really appreciate it
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Great service and very helpful Sarfaraz Ahmed. Muy buen servicio
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Awesome experience, Sarfaraz Ahmed was amazing since the first minute. Highly recommended.
Overall Score
62 / 100
Composite score from health grade, dietary options, ratings, and inspection record — distinct from the state-derived health grade.
Opening hours
- Monday
- 9 AM to 9 PM
- Tuesday
- 9 AM to 9 PM
- Wednesday
- 9 AM to 9 PM
- Thursday
- 9 AM to 9 PM
- Friday
- 9 AM to 9 PM
- Saturday
- 9 AM to 9 PM
- Sunday
- 11 AM to 7 PM
Inspection history
The following records are from Florida DBPR public inspection records, most recent first.
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September 9, 2025 · Routine - Food
Inspection Completed - No Further Action
0 high-priority · 1 intermediate · 2 basic
- 02 — Consumer advisory, date-marking & labeling of ready-to-eat foods
- 14 — Food-contact & nonfood-contact surfaces properly designed/maintained
- 41 — Chemicals / toxic substances properly stored & used
This grade is calculated by us from Florida DBPR public inspection records — Florida does not issue official grades. How we calculate it →
Data last updated: September 9, 2025