BENTO CAFE

BENTO CAFE is a quiet keeper — an A kitchen, 91/100, no fuss, last checked May 7, 2026.

On health score it's safer than 46% of Orange County restaurants we grade. Diners rate it 4.3 from 2,072 reviews. Cuisine: Chinese. Menus here flag vegetarian, dairy-free, keto, paleo, and other dietary options.

Get directions Call (407) 352-2277

Restaurant details

Health grade
A (91/100)
Violations
7 total — 1 intermediate, 6 basic
Address
7335 W SAND LAKE RD, Orlando, FL
Cuisine
Chinese
Categories
Asian restaurant, Catering food and drink supplier, Caterer, Chinese restaurant, Japanese restaurant, Pan-Asian restaurant
Price
$10–20
Rating
4.3 stars (2072 reviews)
Seats
100
Phone
(407) 352-2277
Website
Official website
Photo of BENTO CAFE
Photo: BENTO Orlando Dr. Phillips

Community Rating

Reviews via Google
4.3 Community-sourced rating 2,072 reviews
Read all reviews on Google →

What diners say — our read

Sorted by date, these 26 reviews trend upward. Reviewers who mention service rate this place 4.4 on average — it is working in the restaurant’s favour.

23 of 26 rated reviews are four stars or higher; 3 are two or lower. If you had to pick one number to represent this corpus it would be 5, the most frequently given rating (23 reviews).

On the inspection side the picture is cleaner: DBPR graded this kitchen an A (91/100), with 1 intermediate and 6 basic violations. Whatever the reviews argue about, sanitation is not the weak point. DBPR last walked in on May 7, 2026. Its inspection trajectory is upward over the records we hold. Ranked against Orange County, it is safer than 46% of the restaurants we score. The citations behind that grade include dishwashing facilities and single-service and single-use items.

With both signals pointing the same way, there is little to argue about on this listing. The individual reviews are below, newest first, if you want the raw material.

Our own analysis of 26 reviews for this restaurant, set against its Florida DBPR inspection record. How we calculate grades →

  • June 28, 2026

    Get take out here...always good!

  • June 27, 2026

    Man oh man! I had some food here and the service was great. The food was even better. Boy, I’d come here again oh yeah.

  • June 26, 2026

    Andrea is absolutely phenomenal! She’s always gone above and beyond for me. Service and sushi top tier ! Thank you for making my day extra lovely!! Mahalo!!!

  • June 24, 2026

    really amazing food and experience

  • June 24, 2026

    cool ah place good suhsi

  • June 22, 2026

    love this place! food is amazing and quick once ordered. highly recommend checking it out!

  • June 22, 2026

    Love this place. The food was amazing and so fresh. I totally recommend trying it out!!

  • June 22, 2026

    This place is amazing! Food is yummy and the music and vibes inside are perfect!

  • June 22, 2026

    Great food and service 10/10 would def recommend

  • June 18, 2026

    One of my favorite places to eat after work and in DP!! UPDATE!!!! Worst customer service and worst manager. They had a special going on for shrimp for national sushi day and I asked because I’m allergic to shrimp if they could switch it to chicken and they said no I’d have to pay full price. Not to mention the last two times the coworkers were lollygagging when there was people waiting, and one of them didn’t even have gloves on while bringing out food and touching fish items behind the bar. Also, there were about three times when I came home without any chopsticks, no wasabi and none of the toppings that were ordered with my sushi rolls. This place has gone downhill from the past 10 years and I’ve been a local and a very reliable customer, but I wouldn’t be surprised if they shut down sooner than later due to the lack of customer service and cleanliness of this place not to mention their bathrooms are disgusting. Another addition to show how clean they are with their ingredients that they put in your sushi and your food. Their garden is located by trash cans, filthy dumpster area and moldy air-conditioning units behind the back of the building where people walk through consistently, throwing trash behind there as you can see in the photos below. Best part of it all is they let homeless continuously sit outside in the front at their tables (without telling them to move, leave )eating other peoples food while all of us paid local and loyal customers have to look at that…

  • June 15, 2026

    Very very good food and ambience . Will be back

  • June 15, 2026

    Great spot, great food and very attentive staff

  • June 15, 2026

    i always love getting bento for my lunch! its always such a treat and the food is always fresh and delicious :)

  • June 15, 2026

    We come here regularly and it’s always a very nice experience. The poke bowls, and miso soup a 10/10! Highly recommend Bento :)

  • June 5, 2026

    I thought I knew what great food tasted like… and then I walked into my favorite Pan-Asian restaurant. The first bite was so unbelievably good that I’m convinced the chefs have discovered some ancient secret passed down through generations. Every dish arrives looking like a masterpiece and somehow tastes even better than it looks. The flavors are so perfectly balanced that I honestly wouldn’t be surprised if historians one day wrote about this place. Future generations will gather around dinner tables telling stories of the legendary meals served here, and traveling musicians will sing songs about the restaurant that changed what people believed food could be. Centuries from now, children will ask, “Was it really that good?” and their grandparents will smile and say, “Better.” The service is just as incredible. Everyone treats you like family, and you leave feeling like you’ve been part of something special rather than just eating a meal. I’ve eaten at restaurants all over, but nothing comes close to this place. If there were a rating higher than 10/10, they’d deserve it. Absolutely amazing food, amazing people, and an experience that feels almost mythical. 10/10 — I will absolutely be back, and I have a feeling the legends about this place are only just beginning

  • June 4, 2026

    Used to be a big fan however food here takes extremely long,

  • June 3, 2026

    Love the food and the employees provide great service!

  • June 2, 2026

    I had take out when visiting Orlando, food was great, good prices, open late

  • May 31, 2026

    Great atmosphere great food, great staff!

  • May 30, 2026

    Great food

  • May 29, 2026

    I had a great experience with the Korean chicken bento box. The chicken was flavorful, perfectly cooked, and had just the right balance of sweetness and spice. The portions were generous, and everything in the box complemented each other well, making for a satisfying and delicious meal. The sides were fresh and well-prepared, adding variety and balance to the meal. Everything was neatly packaged and presented, which made the experience even more enjoyable. Overall, the quality, taste, and value made this a five-star meal. I’ll definitely be ordering the Korean chicken bento box again!

  • May 29, 2026

    Ordered online and couldn't use my reward points. It said there was an error. Spoke with the front end manager and said she couldn't or wouldn't do anything about it. She only said we can order 15$ more worth of food and she can try and see if that works. She said if we order walking in instead of ordering online...

  • May 29, 2026

    I am an asian from cali.... first time... the black manager was so nice and knew lots of things... smiling and love the service. typically I won't leave tips for Togo order, I did 15%

  • May 29, 2026

    I tried to redeem a reward through their app and it wouldn't let me. So we spoke to a manager about it and said there is nothing she can do. She said we would have to order again and it has to be over 15$. I drove 35 there and 35 minutes back home... In situations like this the Front End Manager should honor this as it was a mistake in the app. She was not very customer friendly! It does not say redeem in store. I don't know if I will be coming back!

  • May 28, 2026

    I never have a bad experience when I come to Bento Cafe, the food and service are consistently excellent and superb. Self ordering kiosks are a nice plus but the staff are also very friendly when it comes to ordering and requests.

  • May 28, 2026

    Marcelo provided incredible hospitality

Overall Score

83 / 100

  • Health inspection grade 40/40
    Grade A
  • Dietary transparency 20/20
    6 options listed
  • Community rating 17/20
    4.3★ average
  • Hidden-gem status 0/10
    Not flagged
  • Track record 6/10
    Improving, 0% clean

Composite score from health grade, dietary options, ratings, and inspection record — distinct from the state-derived health grade.

Opening hours

Monday
11 AM to 10 PM
Tuesday
11 AM to 10 PM
Wednesday
11 AM to 10 PM
Thursday
11 AM to 10 PM
Friday
11 AM to 11 PM
Saturday
11:30 AM to 11 PM
Sunday
11:30 AM to 10 PM

Inspection history

The following records are from Florida DBPR public inspection records, most recent first.

  1. May 7, 2026 · Routine - Food

    Inspection Completed - No Further Action

    0 high-priority · 1 intermediate · 6 basic

    • 14 — Food-contact & nonfood-contact surfaces properly designed/maintained
    • 16 — Dishwashing facilities; sanitizer test kits; gauges
    • 25 — Single-service and single-use items
    • 32 — Bathrooms
    • 36 — Floors, walls, ceilings clean & maintained; proper ventilation (×2)
    • 42 — Cleaning and maintenance equipment
  2. October 24, 2025 · Routine - Food

    Inspection Completed - No Further Action

    2 high-priority · 2 intermediate · 9 basic

    • 03 — Temperature control of foods (cold/hot holding, cooking, cooling, reheating)
    • 05 — Food & equipment thermometers provided and accurate
    • 10 — In-use food dispensing utensils properly stored
    • 14 — Food-contact & nonfood-contact surfaces properly designed/maintained (×2)
    • 21 — Wiping cloths; clean & soiled linens; laundry
    • 22 — Food-contact surfaces clean and sanitized
    • 24 — Storage & handling of clean equipment and utensils; air drying
    • 25 — Single-service and single-use items
    • 31 — Handwash sinks accessible; handwashing supplies & sign provided
    • 32 — Bathrooms
    • 35 — Insects/rodents/pests; outer openings protected against pests
    • 36 — Floors, walls, ceilings clean & maintained; proper ventilation

This grade is calculated by us from Florida DBPR public inspection records — Florida does not issue official grades. How we calculate it →

Data last updated: May 7, 2026