BURGERFI

No drama at BURGERFI: an A grade, 94/100, 1 intermediate and 3 basic violations cited at its last visit on March 23, 2026.

On health score it's safer than 56% of Orange County restaurants we grade. Diners rate it 4.7 from 2,514 reviews. Cuisine: American. Menus here flag options for vegetarian and healthy diners.

Get directions Call (407) 286-0242

Restaurant details

Health grade
A (94/100)
Violations
4 total — 1 intermediate, 3 basic
Address
13048 NARCOOSSEE ROAD, Orlando, FL
Cuisine
American
Categories
Hamburger restaurant, American restaurant, Caterer, Chicken restaurant, Chicken shop, Dessert shop
Price
$10–20
Rating
4.7 stars (2514 reviews)
Neighborhood
Lake Nona South
Seats
72
Phone
(407) 286-0242
Website
Official website
Photo of BURGERFI
Photo: BurgerFi

Community Rating

Reviews via Google
4.7 Community-sourced rating 2,514 reviews
Read all reviews on Google →

What diners say — our read

People either love this place or they do not, and the ratings show it. Service tends to be raised approvingly here, averaging 4.3 stars.

One subject never comes up here: what it costs. If you had to pick one number to represent this corpus it would be 5, the most frequently given rating (20 reviews). 22 of 25 rated reviews are four stars or higher; 3 are two or lower.

Against that, the kitchen inspects well — an A (94/100), 1 intermediate and 3 basic violations at the most recent DBPR visit. DBPR last walked in on March 23, 2026. On health score it sits safer than 56% of the Orange County restaurants we grade. The citations behind that grade include dishwashing facilities and food-contact surfaces clean and sanitized.

With both signals pointing the same way, there is little to argue about on this listing. Read the originals below and judge the pattern yourself.

Our own analysis of 25 reviews for this restaurant, set against its Florida DBPR inspection record. How we calculate grades →

  • June 28, 2026

    The absolute worst burgers I’ve ever eaten on earth. Almost threw up

  • June 21, 2026

    Wow! First time here and very impressed! Food was excellent. Had the Ultimate Bacon Burger and it was fantastic! Will try the chicken tenders next time.

  • June 20, 2026

    Liah gave the best service!!! Thank you so much!!!

  • June 19, 2026

    Liah was great

  • June 18, 2026

    I had the rodeo burger! Liah was a great worker and made sure the table was good.

  • June 18, 2026

    Ari was the best, great customer service!

  • June 18, 2026

    Ari was super friendly and helpful with the questions I had. I love coming to this place the food is excellent!

  • June 18, 2026

    Liah has great service she needs a raise

  • June 17, 2026

    burgerfi is the best xoxo

  • June 17, 2026

    👍

  • June 13, 2026

    Ari was amazing great Customer service and very helpful with the menu

  • June 11, 2026

    excellent work,i love the server Ava!

  • June 10, 2026

    The meal looked overcooked, and when I tried it, it tasted burnt. The food was a blackish-brown color. I’ve been here before, and it wasn’t like this. I ordered the same meal again, but they gave me the same onion rings and fries, which were cold and disappointing. The service was also very poor. It wasn’t like this before, so I wouldn’t recommend this place anymore.

  • June 8, 2026

    Top 3 spots. 10/10

  • June 8, 2026

    Food was great and the customer service was also rlly good too

  • June 7, 2026

    BurgerFi is a kool burger spot I will definitely be back. It's kind of smash burger style which I like when I am the mood for them. They do it right with a nice selection (not too many choices) and fresh toppings. The fries were also good. Service was great and the food came out fast and hot. The music Playlist nice too, good vibes!

  • June 6, 2026

    This location has definitely stepped up! Burgers were delicious and the menu has a lot more nowadays. Ari and Leah were awesome to us as well, very patient with my 4 year old!

  • June 5, 2026

    James was a kind and excellent server.

  • June 5, 2026

    This was unexpected... but so glad we stopped in. Customer service was EXCELLENT! The burgers were Amazing, the shakes delicious and smooth. Highly recommend this spot!! Can we please get someone to open a franchise in Winter Haven near me!!!

  • May 30, 2026

    Ari was helpful in answering all my questions and super patient with putting together my large order. Best burgers and milkshakes in town!

  • May 18, 2026

    Good place, i like it do much, love the food

  • May 18, 2026

    I like how the food tastes and the service so good

  • May 18, 2026

    This was one of the worst burger fi experiences. Burger was tasteless, I ordered a breakfast all day, that should have been full of flavor and it was not. The fries were overcooked and stale, as if they were there for sometime. Customer service was good but unfortunately the food didn't match it.

  • May 18, 2026

    Ava provided superb service.

  • May 17, 2026

    Me gusta siempre su comida

Overall Score

70 / 100

  • Health inspection grade 40/40
    Grade A
  • Dietary transparency 7/20
    2 options listed
  • Community rating 19/20
    4.7★ average
  • Hidden-gem status 0/10
    Not flagged
  • Track record 4/10
    Stable, 0% clean

Composite score from health grade, dietary options, ratings, and inspection record — distinct from the state-derived health grade.

Opening hours

Monday
11 AM to 9 PM
Tuesday
11 AM to 9 PM
Wednesday
11 AM to 9 PM
Thursday
11 AM to 9 PM
Friday
11 AM to 10 PM
Saturday
11 AM to 10 PM
Sunday
11 AM to 9 PM

Inspection history

The following records are from Florida DBPR public inspection records, most recent first.

  1. March 23, 2026 · Routine - Food

    Inspection Completed - No Further Action

    0 high-priority · 1 intermediate · 3 basic

    • 16 — Dishwashing facilities; sanitizer test kits; gauges
    • 22 — Food-contact surfaces clean and sanitized (×2)
    • 29 — Plumbing installed & maintained; mop sink; backflow prevention
  2. October 2, 2025 · Routine - Food

    Inspection Completed - No Further Action

    1 high-priority · 0 intermediate · 3 basic

    • 03 — Temperature control of foods (cold/hot holding, cooking, cooling, reheating)
    • 14 — Food-contact & nonfood-contact surfaces properly designed/maintained (×2)
    • 40 — Employee personal belongings

This grade is calculated by us from Florida DBPR public inspection records — Florida does not issue official grades. How we calculate it →

Data last updated: March 23, 2026