BURGERFI
No drama at BURGERFI: an A grade, 94/100, 1 intermediate and 3 basic violations cited at its last visit on March 23, 2026.
On health score it's safer than 56% of Orange County restaurants we grade. Diners rate it 4.7 from 2,514 reviews. Cuisine: American. Menus here flag options for vegetarian and healthy diners.
Get directions Call (407) 286-0242
Restaurant details
- Health grade
- A (94/100)
- Violations
- 4 total — 1 intermediate, 3 basic
- Address
- 13048 NARCOOSSEE ROAD, Orlando, FL
- Cuisine
- American
- Categories
- Hamburger restaurant, American restaurant, Caterer, Chicken restaurant, Chicken shop, Dessert shop
- Price
- $10–20
- Rating
- 4.7 stars (2514 reviews)
- Neighborhood
- Lake Nona South
- Seats
- 72
- Phone
- (407) 286-0242
- Website
- Official website
Community Rating
Reviews via GoogleWhat diners say — our read
People either love this place or they do not, and the ratings show it. Service tends to be raised approvingly here, averaging 4.3 stars.
One subject never comes up here: what it costs. If you had to pick one number to represent this corpus it would be 5, the most frequently given rating (20 reviews). 22 of 25 rated reviews are four stars or higher; 3 are two or lower.
Against that, the kitchen inspects well — an A (94/100), 1 intermediate and 3 basic violations at the most recent DBPR visit. DBPR last walked in on March 23, 2026. On health score it sits safer than 56% of the Orange County restaurants we grade. The citations behind that grade include dishwashing facilities and food-contact surfaces clean and sanitized.
With both signals pointing the same way, there is little to argue about on this listing. Read the originals below and judge the pattern yourself.
Our own analysis of 25 reviews for this restaurant, set against its Florida DBPR inspection record. How we calculate grades →
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The absolute worst burgers I’ve ever eaten on earth. Almost threw up
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Wow! First time here and very impressed! Food was excellent. Had the Ultimate Bacon Burger and it was fantastic! Will try the chicken tenders next time.
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Liah gave the best service!!! Thank you so much!!!
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Liah was great
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I had the rodeo burger! Liah was a great worker and made sure the table was good.
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Ari was the best, great customer service!
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Ari was super friendly and helpful with the questions I had. I love coming to this place the food is excellent!
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Liah has great service she needs a raise
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burgerfi is the best xoxo
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👍
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Ari was amazing great Customer service and very helpful with the menu
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excellent work,i love the server Ava!
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The meal looked overcooked, and when I tried it, it tasted burnt. The food was a blackish-brown color. I’ve been here before, and it wasn’t like this. I ordered the same meal again, but they gave me the same onion rings and fries, which were cold and disappointing. The service was also very poor. It wasn’t like this before, so I wouldn’t recommend this place anymore.
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Top 3 spots. 10/10
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Food was great and the customer service was also rlly good too
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BurgerFi is a kool burger spot I will definitely be back. It's kind of smash burger style which I like when I am the mood for them. They do it right with a nice selection (not too many choices) and fresh toppings. The fries were also good. Service was great and the food came out fast and hot. The music Playlist nice too, good vibes!
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This location has definitely stepped up! Burgers were delicious and the menu has a lot more nowadays. Ari and Leah were awesome to us as well, very patient with my 4 year old!
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James was a kind and excellent server.
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This was unexpected... but so glad we stopped in. Customer service was EXCELLENT! The burgers were Amazing, the shakes delicious and smooth. Highly recommend this spot!! Can we please get someone to open a franchise in Winter Haven near me!!!
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Ari was helpful in answering all my questions and super patient with putting together my large order. Best burgers and milkshakes in town!
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Good place, i like it do much, love the food
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I like how the food tastes and the service so good
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This was one of the worst burger fi experiences. Burger was tasteless, I ordered a breakfast all day, that should have been full of flavor and it was not. The fries were overcooked and stale, as if they were there for sometime. Customer service was good but unfortunately the food didn't match it.
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Ava provided superb service.
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Me gusta siempre su comida
Overall Score
70 / 100
Composite score from health grade, dietary options, ratings, and inspection record — distinct from the state-derived health grade.
Opening hours
- Monday
- 11 AM to 9 PM
- Tuesday
- 11 AM to 9 PM
- Wednesday
- 11 AM to 9 PM
- Thursday
- 11 AM to 9 PM
- Friday
- 11 AM to 10 PM
- Saturday
- 11 AM to 10 PM
- Sunday
- 11 AM to 9 PM
Inspection history
The following records are from Florida DBPR public inspection records, most recent first.
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March 23, 2026 · Routine - Food
Inspection Completed - No Further Action
0 high-priority · 1 intermediate · 3 basic
- 16 — Dishwashing facilities; sanitizer test kits; gauges
- 22 — Food-contact surfaces clean and sanitized (×2)
- 29 — Plumbing installed & maintained; mop sink; backflow prevention
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October 2, 2025 · Routine - Food
Inspection Completed - No Further Action
1 high-priority · 0 intermediate · 3 basic
- 03 — Temperature control of foods (cold/hot holding, cooking, cooling, reheating)
- 14 — Food-contact & nonfood-contact surfaces properly designed/maintained (×2)
- 40 — Employee personal belongings
This grade is calculated by us from Florida DBPR public inspection records — Florida does not issue official grades. How we calculate it →
Data last updated: March 23, 2026