CHICK-FIL-A OF SOUTHCHASE PLAZA
Is CHICK-FIL-A OF SOUTHCHASE PLAZA a safe place to eat? Yes — an A grade, 98/100, at its most recent inspection on February 3, 2026. That visit logged 2 basic violations.
Its latest inspection on February 3, 2026 cited only 2 basic violations. That puts it safer than 80% of Orange County restaurants we grade — near the top of the county. Menus here flag options for healthy diners.
A · 98/100 · safer than 80% of Orange County
Get directions Call (407) 251-4612
Restaurant details
- Health grade
- A (98/100)
- Violations
- 2 total — 2 basic
- Address
- 13085 S ORANGE BLOSSOM TRL, Orlando, FL
- Cuisine
- Other
- Categories
- Fast food restaurant, Breakfast restaurant, Caterer, Chicken restaurant, Delivery service, Family restaurant
- Price
- $
- Rating
- 4.6 stars (4260 reviews)
- Seats
- 87
- Phone
- (407) 251-4612
- Website
- Official website
Community Rating
Reviews via GoogleWhat diners say — our read
The most recent reviews here are worse than the older ones — 2.8 against 4.3. Where how guests are treated comes up, the rating that follows averages 4.6, so it reads as a strength.
10 of 14 rated reviews are four stars or higher; 3 are two or lower. 5 stars is the modal score, given by 10 of the 14 reviewers who rated. Conspicuously absent: price, which no reviewer brings up.
Against that, the kitchen inspects well — an A (98/100), 2 basic violations at the most recent DBPR visit. That inspection was on February 3, 2026. On health score it sits safer than 80% of the Orange County restaurants we grade. Among the items recorded were dishwashing facilities and other conditions of sanitary & safe operation.
Nothing here pulls in opposite directions — an unusually clean read. The individual reviews are below, newest first, if you want the raw material.
Our own analysis of 14 reviews for this restaurant, set against its Florida DBPR inspection record. How we calculate grades →
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Always good food and quick services.
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Do better! 13085 S Orange Blossom Trl, Orlando, FL. Chicken minis bread hard, chicken dry, hash browns so crispy I about broke a tooth. I come to this location because it's the only Chick-fil-A on my route to work and they are progressively getting worse. Hopefully they can improve soon
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Excellent service. Staff very friendly and attentive. I don't lkke the food options, I went because I was gifted a gift card.
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I usually order from here every morning and never had an issue until today where the breakfast chicken minis the bread was super hard like if they were sitting out and the vanilla iced coffee super bitter. Sucks cause i used uber eats so total comes out to like 25
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Always great food and service
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Excelente servicio.
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Excellent customer service!! Very clean restaurant!
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Personal atento y muy respetuosos
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The staff at this location is amazingly friendly and professional. I have been a regular customer here for years and every order is perfect, never a mistake. If you like Chick-fil-A, this is one of the very best!
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Never a fail with this place! We love it!
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Workers are always so kind and generous! Love this chick fil a
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Horrible drive through layout, almost impossible to leave after getting your order due to the traffic pattern in the parking lot and 2 lanes of drive through sitting in front of the exit of the drive through
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It was great love the food.
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Women’s Bathroom clean, the young man at the counter was polite, friendly, and told me about the survey on the receipt for a free sandwich. I had the chicken wrap with ranch avocado dressing. I liked it, I would order it again.
Overall Score
65 / 100
Composite score from health grade, dietary options, ratings, and inspection record — distinct from the state-derived health grade.
Opening hours
- Monday
- 6 AM to 10 PM
- Tuesday
- 6 AM to 10 PM
- Wednesday
- 6 AM to 10 PM
- Thursday
- 6 AM to 10 PM
- Friday
- 6 AM to 10 PM
- Saturday
- 6 AM to 10 PM
- Sunday
- Closed
Inspection history
The following records are from Florida DBPR public inspection records, most recent first.
-
February 3, 2026 · Routine - Food
Inspection Completed - No Further Action
0 high-priority · 0 intermediate · 2 basic
- 16 — Dishwashing facilities; sanitizer test kits; gauges
- 51 — Other conditions of sanitary & safe operation
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July 24, 2025 · Complaint Full
Inspection Completed - No Further Action
0 high-priority · 0 intermediate · 2 basic
- 08 — Cross-contamination: raw foods separated; food protected during prep/storage
- 14 — Food-contact & nonfood-contact surfaces properly designed/maintained
This grade is calculated by us from Florida DBPR public inspection records — Florida does not issue official grades. How we calculate it →
Data last updated: February 3, 2026