CHICK-FIL-A OF SOUTHCHASE PLAZA

Is CHICK-FIL-A OF SOUTHCHASE PLAZA a safe place to eat? Yes — an A grade, 98/100, at its most recent inspection on February 3, 2026. That visit logged 2 basic violations.

Its latest inspection on February 3, 2026 cited only 2 basic violations. That puts it safer than 80% of Orange County restaurants we grade — near the top of the county. Menus here flag options for healthy diners.

A · 98/100 · safer than 80% of Orange County

Get directions Call (407) 251-4612

Restaurant details

Health grade
A (98/100)
Violations
2 total — 2 basic
Address
13085 S ORANGE BLOSSOM TRL, Orlando, FL
Cuisine
Other
Categories
Fast food restaurant, Breakfast restaurant, Caterer, Chicken restaurant, Delivery service, Family restaurant
Price
$
Rating
4.6 stars (4260 reviews)
Seats
87
Phone
(407) 251-4612
Website
Official website
Photo of CHICK-FIL-A OF SOUTHCHASE PLAZA
Photo: Chick-fil-A

Community Rating

Reviews via Google
4.6 Community-sourced rating 4,260 reviews
Read all reviews on Google →

What diners say — our read

The most recent reviews here are worse than the older ones — 2.8 against 4.3. Where how guests are treated comes up, the rating that follows averages 4.6, so it reads as a strength.

10 of 14 rated reviews are four stars or higher; 3 are two or lower. 5 stars is the modal score, given by 10 of the 14 reviewers who rated. Conspicuously absent: price, which no reviewer brings up.

Against that, the kitchen inspects well — an A (98/100), 2 basic violations at the most recent DBPR visit. That inspection was on February 3, 2026. On health score it sits safer than 80% of the Orange County restaurants we grade. Among the items recorded were dishwashing facilities and other conditions of sanitary & safe operation.

Nothing here pulls in opposite directions — an unusually clean read. The individual reviews are below, newest first, if you want the raw material.

Our own analysis of 14 reviews for this restaurant, set against its Florida DBPR inspection record. How we calculate grades →

  • June 29, 2026

    Always good food and quick services.

  • June 29, 2026

    Do better! 13085 S Orange Blossom Trl, Orlando, FL. Chicken minis bread hard, chicken dry, hash browns so crispy I about broke a tooth. I come to this location because it's the only Chick-fil-A on my route to work and they are progressively getting worse. Hopefully they can improve soon

  • June 28, 2026

    Excellent service. Staff very friendly and attentive. I don't lkke the food options, I went because I was gifted a gift card.

  • June 24, 2026

    I usually order from here every morning and never had an issue until today where the breakfast chicken minis the bread was super hard like if they were sitting out and the vanilla iced coffee super bitter. Sucks cause i used uber eats so total comes out to like 25

  • June 22, 2026

    Always great food and service

  • June 19, 2026

    Excelente servicio.

  • June 18, 2026

    Excellent customer service!! Very clean restaurant!

  • June 11, 2026

    Personal atento y muy respetuosos

  • June 9, 2026

    The staff at this location is amazingly friendly and professional. I have been a regular customer here for years and every order is perfect, never a mistake. If you like Chick-fil-A, this is one of the very best!

  • June 9, 2026

    Never a fail with this place! We love it!

  • May 30, 2026

    Workers are always so kind and generous! Love this chick fil a

  • May 29, 2026

    Horrible drive through layout, almost impossible to leave after getting your order due to the traffic pattern in the parking lot and 2 lanes of drive through sitting in front of the exit of the drive through

  • May 23, 2026

    It was great love the food.

  • May 15, 2026

    Women’s Bathroom clean, the young man at the counter was polite, friendly, and told me about the survey on the receipt for a free sandwich. I had the chicken wrap with ranch avocado dressing. I liked it, I would order it again.

Overall Score

65 / 100

  • Health inspection grade 40/40
    Grade A
  • Dietary transparency 3/20
    1 option listed
  • Community rating 18/20
    4.6★ average
  • Hidden-gem status 0/10
    Not flagged
  • Track record 4/10
    Stable, 0% clean

Composite score from health grade, dietary options, ratings, and inspection record — distinct from the state-derived health grade.

Opening hours

Monday
6 AM to 10 PM
Tuesday
6 AM to 10 PM
Wednesday
6 AM to 10 PM
Thursday
6 AM to 10 PM
Friday
6 AM to 10 PM
Saturday
6 AM to 10 PM
Sunday
Closed

Inspection history

The following records are from Florida DBPR public inspection records, most recent first.

  1. February 3, 2026 · Routine - Food

    Inspection Completed - No Further Action

    0 high-priority · 0 intermediate · 2 basic

    • 16 — Dishwashing facilities; sanitizer test kits; gauges
    • 51 — Other conditions of sanitary & safe operation
  2. July 24, 2025 · Complaint Full

    Inspection Completed - No Further Action

    0 high-priority · 0 intermediate · 2 basic

    • 08 — Cross-contamination: raw foods separated; food protected during prep/storage
    • 14 — Food-contact & nonfood-contact surfaces properly designed/maintained

This grade is calculated by us from Florida DBPR public inspection records — Florida does not issue official grades. How we calculate it →

Data last updated: February 3, 2026