CHILI'S GRILL & BAR

Health grade
A · 98/100
Orange County rank
Safer than 80%
Diner rating
4.2 ★ · 2,420 reviews
Violations
2 basic
Last inspected
Feb 2026

Its latest inspection on February 26, 2026 cited 2 basic violations. Diners give it 4.2 across 2,420 reviews. It's a Mexican spot in Orlando. Menus here flag options for vegetarian, keto, and healthy diners.

A · 98/100 · safer than 80% of Orange County restaurants we grade

Get directions Call (407) 986-9393

Restaurant details

Health grade
A (98/100)
Violations
2 total — 2 basic
Address
11942 NARCOOSSEE RD, Orlando, FL
Cuisine
Mexican
Categories
Restaurant, American restaurant, Bar, Bar & grill, Family restaurant, Hamburger restaurant
Price
$$
Rating
4.2 stars (2420 reviews)
Neighborhood
Lake Nona South
Seats
247
Phone
(407) 986-9393
Website
Official website
Photo of CHILI'S GRILL & BAR
Photo: Chili's Grill & Bar

Community Rating

Reviews via Google
4.2 Community-sourced rating 2,420 reviews
Read all reviews on Google →

What diners say — our read

Whatever the overall score says, the last stretch of reviews is the weaker one. Front-of-house tends to be raised approvingly here, averaging 4.4 stars. Wait times is the next most common subject, in 24% of reviews (averaging 3.8).

No one in this corpus comments on how much food arrives at all. The single most common rating left here is 5 stars (14 of 17). The split is 15 positive to 2 negative across 17 rated reviews.

On the inspection side the picture is cleaner: DBPR graded this kitchen an A (98/100), with 2 basic violations. Whatever the reviews argue about, sanitation is not the weak point. The visit behind that grade was February 26, 2026. The trend across inspections is improvement. That puts it ahead of 80% of graded kitchens in Orange County. For specifics, the last inspection cited dishwashing facilities.

With both signals pointing the same way, there is little to argue about on this listing. Full reviews follow below in the order they were left.

Our own analysis of 17 reviews for this restaurant, set against its Florida DBPR inspection record. How we calculate grades →

  • June 28, 2026

    Didnt have my order ready 45 minutes after it was supposed to be done. Claimed it was a power outage. Have people touching food in the kitchen without gloves. Not a great experience. Then the manager just offers to refund my money or wait 8 minutes

  • June 21, 2026

    Loved the service from Miosha. Explained things well, kept our drinks filled and checked in enough times to ensure we were happy without feeling over attentive. She is very quick at getting things done. The fajitas were good, not great and the sides adequate for the meal. Thanks Miosha for making my half and half tea taste delicious and for the wonderful service.

  • June 12, 2026

    Good food

  • June 8, 2026

    Excelente

  • June 4, 2026

    We love Chili’s, and we come often enough to have our favorite days to visit. But the Lake Nona location is on a different level. There is never an off day. Every time we come, the food is consistently great. The steak is cooked perfectly, the street corn is amazing, the mashed potatoes are always on point, and everyone in our family leaves happy. What really stands out is the staff. The customer service is always friendly, welcoming, and attentive. You can tell they care about the experience they provide. Consistency is hard to find, but this team gets it right every single time. We love this Chili’s and will keep coming back.

  • June 3, 2026

    Great atmosphere, delicious food, and excellent service.

  • June 1, 2026

    The to go person who packaged my order was so nice and the food was delicious.

  • May 31, 2026

    Wonderful first experience, and to the wonderful woman who said I reminded her of Jinx today, you can email me here and we can message, you were an absolute delight! All of you were wonderful today

  • May 29, 2026

    Delicious food, margaritas were great, and the service from Bentley was top notch! Very attentive

  • May 17, 2026

    Muy bueno, nos gusta mucho

  • May 9, 2026

    Amazing experience from start to finish. The food was excellent, everything tasted fresh and perfectly prepared. The atmosphere was great and the entire evening was very well organized. Special thanks to our waiter Michael — he was extremely fast, professional, attentive, and made sure everything was handled perfectly. His service truly made the experience even better. We are very satisfied and will definitely come back again. Highly recommended! 🍽️✨

  • May 8, 2026

    I had the appetizer wings. They were dry and tasteless.

  • April 30, 2026

    Our server was awesome and kept our drinks full. Great recommendations. Ask for Jay. She rocks!

  • April 29, 2026

    Kevin was amazing! We came in close to the kitchen closing on accident and he let us know so that we could order everything we wanted. He had us laughing and we felt very comfortable and not rushed at all. It was the end of his work week and he still had such a positive energy with us and the table behind us. He really made our time there amazing!

  • April 25, 2026

    5 stars to our server Darius. He was absolutely fantastic and took absolute great care of my family and I. He was so attentive and made sure we never ran out of drinks and made sure we were taken care of.

  • April 24, 2026

    Good deals food and drinks.

  • April 16, 2026

    Love the $6 margaritas of the month

Overall Score

73 / 100

  • Health inspection grade 40/40
    Grade A
  • Dietary transparency 10/20
    3 options listed
  • Community rating 17/20
    4.2★ average
  • Hidden-gem status 0/10
    Not flagged
  • Track record 6/10
    Improving, 0% clean

Composite score from health grade, dietary options, ratings, and inspection record — distinct from the state-derived health grade.

Opening hours

Monday
11 AM to 11 PM
Tuesday
11 AM to 11 PM
Wednesday
11 AM to 11 PM
Thursday
11 AM to 11 PM
Friday
11 AM to 12 AM
Saturday
11 AM to 12 AM
Sunday
11 AM to 11 PM

Inspection history

The following records are from Florida DBPR public inspection records, most recent first.

  1. February 26, 2026 · Routine - Food

    Inspection Completed - No Further Action

    0 high-priority · 0 intermediate · 2 basic

    • 14 — Food-contact & nonfood-contact surfaces properly designed/maintained
    • 16 — Dishwashing facilities; sanitizer test kits; gauges
  2. October 6, 2025 · Routine - Food

    Inspection Completed - No Further Action

    0 high-priority · 1 intermediate · 4 basic

    • 08 — Cross-contamination: raw foods separated; food protected during prep/storage
    • 14 — Food-contact & nonfood-contact surfaces properly designed/maintained (×2)
    • 31 — Handwash sinks accessible; handwashing supplies & sign provided
    • 40 — Employee personal belongings

This grade is calculated by us from Florida DBPR public inspection records — Florida does not issue official grades. How we calculate it →

Data last updated: February 26, 2026