COOPER'S HAWK WINERY & RESTAURANT

Pretty much every time we go we have a good time

Ambassador member 100 % recommended

All good. Coming here for years, never disappointed.

After many visits to Tampa location I returned to this location and was underwhelmed and somewhat disappointed. My wine tasting was substandard, due to poor service by our server at the wine bar. The person at the 1st bar was rude and not pleasant. He rudely told me that the bar was closed and it was 8pm. So I moved to the other bar and the server ther was not better. She didnt seem to be interested in being her best. Then it was very hot at the bar and the AC was leaking onto the bar. When I asked I was told the hotel closed off their entrance to restaurant, which they used the ac from hotel for that area. So, the dining room ac was suppose to cool the bar are but that didn't happen. Then I ordered the churrasco steak and it was super salty. However, my server in the bar area where I sat to eat apologized and took it back to the kitchen. Management apologized and the head chef brought out me another steak. It was a little bit better but not much and for $45.99, I expected more as far as quality and size. The shirt streak was about 4oz. and looked nothing like the size on the menu. For this visit I felt as if I was robbed and definitely short changed. Orlando definitely disappointed me.

Another great dinner! Yummy chicken and really great key lime tart! Wish there was a Cooper's Hawk in Clermont!

Always have an amazing experience here

I did the tasting today, I asked for my members bottles. And the first time, the bartender asked for tips. Like do you go to give me tip? And also. I suppose get9 bottles because I was overseas with the army, and he told me I can get only 6 because 2 will be used to cover 2 more. I’m very disappointed for 2 things, first my reservation to celebrate with my wife was cancelled, and the tasting experience was horrible.

The employees were professional and friendly. It felt like we were in an episode of "Cheers"! Great company, great wine, great food! Couldn't ask for more.

Cooper's hawk on International dr is amazing. I'm always welcomed and treated like royalty every time. The food is always fresh, delicious, and the presentation is always a 10. No what time of the day, this location is top notch.

It was an ok visit to this location. I like my home locations much better. There more livelier and it seems to be better overall. Seems as though our server was a bit unaware of things. But we had a good time for what we were there for. 🥳🎉

WONDERFUL EXPERIENCE!!! It was mine and my gf first time dining at Cooper's Hawk and Austin was ABSOLUTELY AMAZING, from start to finish he never let up... Making us feel extremely welcomed, a true breath of fresh air. You can tell he really enjoys his job, and it shows thru his Glow in the Dark personality 😁. He was friendly, knowledgeable on the menu, and gave great recommendations. Also had the pleasure to see a once upon a time Manager Mark, whom I've work with, and he is STILL as Amazing as I remember... And I'm officially a Cooper's Hawk Wines member, yayyy for me! Thank you all for a wonderful time, will be back soon for date night

Food was great as always. We had Louis and he was great! Hw was very attentive. The service was top tier, no complaints

Louis the server at this location provided top tier service! I have a child in my party and he listened to her order and took her seriously and patiently. He was able to navigate tense table dynamics with grace and understanding. Excellent.

Louis was the best ever. He makes sure you have the best dining experience. I love it here and you will love it here too. Ty Louis

Louis was an incredible server! He was attentive and provided the best recommendations for what to order for dinner! He made us feel very welcome with our large party and children. Definitely would recommend him as your server and hope to have him in the future!

Louis is the best server we’ve had at Cooper’s Hawk! His service is second to none. Very attentive, and on top of things. Food was great and wine was excellent.

Louis was an amazing server! He was on top of everything and made our first time very memorable! Thank you Louis!

Great food, wine, service and atmosphere. I recommend 👌

Louis was absolutely amazing! He paid close attention to us without hoovering over us. All of our food came out hot and delicious! It was a great experience!

I’ve been to Coopers Hawk in multiple states before. This was by far the best food and even better service than I’ve experienced before at this restaurant. Judy was attentive and super fun! If you’re coming here with a large party, be sure to ask for her. I know big parties can be tough, she made our large party feel like we were the only two top in the house. Thank you Judy and the staff for making this a memorable experience.

I want to share some feedback about my recent visit. Earlier today, a friend and I came in to enjoy dinner and drinks. I happened to be seated in the same area as a previous visit, which had been a great experience, so I was looking forward to another enjoyable evening. Unfortunately, this visit was different. During our meal, a critter crawled onto our table and then disappeared underneath it or into a nearby crack. When we brought this to our server’s attention, he appeared fairly nonchalant, although he did mention he would inform a manager. A manager eventually came over (though he didn’t introduce himself), and while he did offer an apology and thank us for bringing it to his attention, that was the extent of the response. To clarify, we hadn’t even requested to speak with a manager—we were already planning to leave and had asked for the check. As someone who works in the hospitality industry, I completely understand that situations like this can occasionally happen. However, I felt that more could have been done to address the issue and make the experience right. Simply offering an apology, without any further effort, left me feeling disappointed. Overall, I believe Cooper’s Hawk missed an opportunity to provide better service recovery in this situation.

Excellent restaurant! The food was delicious, the service was outstanding, and the atmosphere was wonderful. A great dining experience from start to finish. Highly recommend! ⭐️🍽️✨

We just left after our Father’s Day reservation. My husband normally really enjoys his experience here, and we’ve been to this specific location multiple times. Our server was kind and very attentive, but he was new. Not a problem for us because we wanted to enjoy our time and we weren’t in a rush. There were a few issues with our meal (like nonalcoholic drinks coming very slowly, my stepson’s appetizer came way before my cup of soup, my soup came with my meal, they didn’t bring my husband’s glass of wine with his meal). However, the most glaring issue was the roach that crawled towards my stepson’s plate mid-meal. He scared it away and it went crawling on the wall where we saw it moving multiple times. I’m pregnant, so my husband told me to stop eating immediately. I was visibly uncomfortable that the roach would crawl on me from the wall, so my husband says he’ll wait for the check and for me and my stepson to go wait in the lobby. I decide I’m going to tell the manager, she wasn’t the dining room manager, but the overall manager up in the front. I tell her and show her a picture of the roach that my stepson took. She tells me to show her what wall it was on. I walk her to the table, where she can clearly see that we weren’t even close to finishing our food. As we get there, my husband is getting up and tells me the roach crawled on the table multiple times while he was waiting for the check and he just told the server about what was happening add to meet him upfront with…

Great food, great people and great wine program? Its always busy but that makes a good atmosphere

Restaurant is not caring for food quality the past several dining experiences have been very similar where the food continues to reach our table cold not hot. Every time the managers has to correct the plates on all occasions. The tastings are fun just want to have the restaurant get their priorities addressed.