FIELDS BMW SOUTH ORLANDO

I cannot say enough great things about my experience with Fields BMW South and my salesperson, Randy. Buying a vehicle is about much more than getting the lowest price—it's about trust, honesty, and the confidence you have in the people you're working with. I had the opportunity to purchase the same make and model vehicle elsewhere for less money, and I even found a newer model year at a comparable price. Despite those options, I chose to return to Fields BMW South because of the exceptional experience Randy provided. From the very beginning, Randy was professional, knowledgeable, patient, and genuinely focused on helping me make the right decision rather than simply making a sale. He took the time to answer every question, kept me informed throughout the process, and treated me with honesty and respect. At no point did I feel pressured, and that level of integrity made all the difference. The entire team at Fields BMW South demonstrated a commitment to outstanding customer service. They made what can often be a stressful experience feel smooth, transparent, and enjoyable. Their ethical approach and professionalism gave me complete confidence that I was making the right purchase. In today's market, it's easy to focus on price alone, but my experience reminded me that there is tremendous value in working with people you trust. A dealership that stands behind its customers and a salesperson like Randy who genuinely cares about the buying experience are worth coming back for. I…

Great walking experience. Not ready to buy but Marco walked me through the experience, did a test drive and build a custom model. Soon!

Very efficient and helpful. Communicated throughout service.

Top notch service, angel gives top customer service no matter what

I had an excellent experience with the Vinny salesperson who helped me yesterday. He was incredibly patient, professional, and genuinely kind throughout the entire process. He took the time to answer all of my questions without ever making me feel pressured. His outstanding customer service made the whole experience smooth and enjoyable. I truly appreciate all of his help and would highly recommend him to anyone looking to buy a vehicle. Thank you for such an amazing experience! QUE VIVA BRAZILLLLLL ⚽️🇧🇷🇧🇷🇧🇷🇧🇷

I HAVE TO SAY THAT I take my car to fields BMW because the service I get from Mr Eric Ramos is one of a kind Customer Service that is not given at other Service Centers. Dedicated to my needs for my car and get results. Thank You Eric for your professionalism.

Amazing service! As a healthcare provider who works 10-hour shifts, having my car picked up from and dropped off at my home was incredibly convenient and made the entire process stress-free. Josephine was professional, friendly, and extremely helpful throughout the experience. I truly appreciate the excellent customer service and highly recommend BMW Fields!

Just purchased a 2024 X3, it went without a hitch. Everyone was professional and friendly. Jay had all the information I needed and was very helpful.

I have been to 3 different bmw service centers and I have say without a doubt Angel at s. Orlando has giving me the best service over and over again

Eric is an excellent service advisor. He’s always pleasant, professional and easy to work with, even when he has to deliver the not-so-good news about needed repairs or maintenance. While dealership prices are incredibly expensive, he always does his best to help us find a solution that could work for us. Thanks Eric, for your outstanding customer service and patience. We appreciate you!

David took his time with us and was very informative and very patient with us and gave me the best deal that he could give me considering I had negative equity. I love my new X5 M

Excellent service, the service advisor was very professional, everything was great.

Excellent experience Thank you Merarie

Angelito The service and attentions are excellent!

Deyja, muy atenta y dulce. Me resuelve cualquier situacion

Everything was good 👍

The staff is always friendly. They even offer meals while you wait. The only drawback is the wait can be long. Oil change and alignment took 4 hours.

Steer clear of this dealership, or else you’ll end up driving away in a new car. I just went in for an oil change, but ended up swapping my car instead of the oil 😢 Great guys, though a bit stingy with discounts and freebies (I got a smile ☺️ and a car loan). Thanks to Amar Dewal for making the family budget a little smaller. This is the second car I’ve bought here 😬

Kipp Smiley is a legend!!! Thank you so much Kipp for getting me exactly what I wanted!!!

This was an excellent experience. I worked with Eric Ramos and he made this process seemless. My daughter's old school BMW had some recalls and I am so happy that I chose them to make repairs to her car. I would recommend them to anyone. Everyone was so professional, polite, and really helpful.

The service I received from this dealership was excellent. They took care of the issue with our car.

This place is nice, got me in and out when I had limited time. Everything was done smoothly and I can’t thank Jay enough. The front desk lady had a bit of an attitude but Jay made up for it completely. Thanks for my awesome car.

The experience was ok, the tech made it seems like I had contaminated Freon put into my BMW x5 the technician didn’t come to speak with me he sent the service writer. I took my car back to where it was purchased and got the service done

Mike was awesome. He provided excellent customer service and made my experience great.

Their customer service is always outstanding.Adam was great ensuring a smooth process and very knowledgeable when it came to all of the available benefits that came with the car.

Great experience as always. Excellent customer service. Eric at Fields BMW South Orlando is an awesome advisor. Highly recommend!

Amazing service. Everyone was very helpful.