MCDONALDS #17998

Health grade
A · 90/100
Orange County rank
Safer than 42%
Diner rating
3.4 ★ · 1,765 reviews
Violations
1 high-priority and 2 basic
Last inspected
Aug 2025

It pulls 3.4 stars across 1,765 reviews and ranks safer than 42% of Orange County restaurants we grade.

Get directions Call (407) 382-4490

Restaurant details

Health grade
A (90/100)
Violations
3 total — 1 high-priority, 2 basic
Address
12300 LAKE UNDERHILL RD, Orlando, FL
Cuisine
Other
Categories
Fast food restaurant, Breakfast restaurant, Coffee shop, Hamburger restaurant, Restaurant, Sandwich shop
Price
$1–10
Rating
3.4 stars (1765 reviews)
Seats
85
Phone
(407) 382-4490
Website
Official website
Photo of MCDONALDS #17998
Photo: Cris Orlando

Community Rating

Reviews via Google
3.4 Community-sourced rating 1,765 reviews
Read all reviews on Google →

What diners say — our read

Recent visits are landing softer than earlier ones did. Opinion on front-of-house is split — those reviews land at 3.9 on average.

No one in this corpus comments on how much food arrives at all. The single most common rating left here is 5 stars (10 of 19). The split is 11 positive to 6 negative across 19 rated reviews, with 2 in the middle.

On the inspection side the picture is cleaner: DBPR graded this kitchen an A (90/100), with 1 high-priority and 2 basic violations. Whatever the reviews argue about, sanitation is not the weak point. The visit behind that grade was August 6, 2025. That puts it ahead of 42% of graded kitchens in Orange County. For specifics, the last inspection cited cross-contamination and clean clothes.

The honest summary is that the evidence is mixed on both sides. The underlying reviews are reproduced in full underneath.

Our own analysis of 19 reviews for this restaurant, set against its Florida DBPR inspection record. How we calculate grades →

  • June 29, 2026

    This review is to serve as a time stamp for receipt# _4_ on 06/28/2026 at inside visit during 10:__ pm. This PM crew were not on point with the marks of temperature and quality that McDonald's is known for. Tried to call Manager about issues on this order, no one picks up the phone. This was my go to McDonald's but lately the atmosphere and culture are of a "Don't care" attitude. I'll be speaking to the store manager about this situation. I don't appreciate being deceived or being lied to. I have the receipt to provide proof. PC-

  • June 28, 2026

    Who was great service is great 10 out of 10

  • June 27, 2026

    Been coming here 3 years, big fan tbh

  • June 23, 2026

    Got a deluxe chicken sandwich opened it up and the bread was moldy. Be sure to check your food before eating.

  • June 22, 2026

    Change your 24hour sign, have come multiple occasion between 3am and 6am and everyone you’re closed or “systems are down”. Sell the franchise Luis or hire a better operator.

  • June 21, 2026

    slowest mcds i’ve ever been too. employees are kind though

  • June 20, 2026

    Terrible service but good food

  • June 18, 2026

    Went through the drive thru at 2 they were nice but when I got home meat on my quarter ponder was pink and my hamburger didn’t have anything on it but onions, this isn’t the first time the meat was pink went with a group and all four of us had this same issue, get better cooks. Reporting to the Florida health department.

  • June 18, 2026

    The food is amazing and fresh and the server and the manager are really nice and hardworking and they are a good accent to their company and they always get my order right and they always hook me up and i get this location a 10/10 i am definitely always going to this mcdonald's for realll!?!??💘💘🫶🏼🫶🏼🫶🏼

  • June 17, 2026

    We had a very bad experience earlier in the day and I had spoke with the manager Jessica and she made our order right and was very polite. Thank you

  • June 17, 2026

    I came into this McDonald's for the first time to order a McMuffin with a coffee and to tell you that they cook the muffin to perfection for me this morning like no other store has done in years the staff at the window who presented me with my coffee did a great job attending me and the coffee was super good thank you guys for taking care of your customers and making sure that the food is cooked and prepped right

  • June 16, 2026

    The fries are always soggy. This place seriously needs a new manager.

  • June 16, 2026

    This people is amazing, best mcdonalds in Orlando. I love it been coming here for years.

  • June 14, 2026

    Service was slow.. I stood for 2 minutes without anyone responding to me at the cashier... mobile order was not working.... iced coffee took almost 10 minutes to prepare and finally when I asked they made it right away...It's hot on sunny fay probably due to all the windows

  • June 14, 2026

    Very good food and service was fast

  • June 13, 2026

    Amazing cleanslinees and food

  • June 10, 2026

    Amazing fries

  • June 9, 2026

    I go to this drive through every now and then when I miss breakfast otw to work, I ask for one thing an egg sausage and cheese biscuit. They will give me everything but that every single time and no way to get a hold of them or get the issue fixed smh.

  • June 9, 2026

    good attention

Overall Score

58 / 100

  • Health inspection grade 40/40
    Grade A
  • Dietary transparency 0/20
    None listed
  • Community rating 14/20
    3.4★ average
  • Hidden-gem status 0/10
    Not flagged
  • Track record 4/10
    Stable, 0% clean

Composite score from health grade, dietary options, ratings, and inspection record — distinct from the state-derived health grade.

Opening hours

Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Sunday
Open 24 hours

Inspection history

The following records are from Florida DBPR public inspection records, most recent first.

  1. August 6, 2025 · Complaint Full

    Inspection Completed - No Further Action

    1 high-priority · 0 intermediate · 2 basic

    • 08 — Cross-contamination: raw foods separated; food protected during prep/storage
    • 13 — Clean clothes; hair restraints; jewelry; fingernails
    • 42 — Cleaning and maintenance equipment
    • 46 — Exits not blocked or locked (reporting only)

This grade is calculated by us from Florida DBPR public inspection records — Florida does not issue official grades. How we calculate it →

Data last updated: August 6, 2025