MENCHIE'S FROZEN YOGURT
MENCHIE'S FROZEN YOGURT keeps a tidy record. Its most recent health inspection on August 29, 2025 came back an A at 91 out of 100.
It pulls 4.5 stars across 475 reviews and ranks safer than 46% of Orange County restaurants we grade.
Get directions Call (407) 601-7792
Restaurant details
- Health grade
- A (91/100)
- Violations
- 2 total — 1 high-priority, 1 basic
- Address
- 7339 W. SAND LAKE RD #406, Orlando, FL
- Cuisine
- Other
- Categories
- Frozen yogurt shop, Cake shop
- Price
- $
- Rating
- 4.5 stars (475 reviews)
- Seats
- 30
- Phone
- (407) 601-7792
- Website
- Official website
Community Rating
Reviews via GoogleWhat diners say — our read
The 4.2-star average is misleading — almost nobody actually rated it that. The staff cuts both ways here, averaging 3.7 among the reviews that raise it. How clean the place looks follows at 24% of reviews, where ratings average 4.8.
The corpus runs from Sep 2025 through Jun 2026 — not a single moment in time. More reviewers landed on 5 stars than any other score — 17 of 25. Of the 25 rated reviews, 20 sit at four stars or better and 4 at two or below. Whether food comes out hot shows up in 16% of reviews as well, averaging 3.8.
On the inspection side the picture is cleaner: DBPR graded this kitchen an A (91/100), with 1 high-priority and 1 basic violations. Whatever the reviews argue about, sanitation is not the weak point. That result dates from August 29, 2025. That puts it ahead of 46% of graded kitchens in Orange County. What the inspector actually wrote up: employee personal belongings and chemicals / toxic substances properly stored & used.
Nothing here pulls in opposite directions — an unusually clean read. The underlying reviews are reproduced in full underneath.
Our own analysis of 25 reviews for this restaurant, set against its Florida DBPR inspection record. How we calculate grades →
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Love the sample option here. Just be warned that the weight does add up in the end. My cup ended up over $10 but it was yummy!
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Love there seasonal favs with marshmallow topping!
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Choices are excellent. There is something for everyone. This one is really clean, and the employee is always helpful with the kids. It's pricey so that why 4 stars.
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Delicious frozen yogurt flavors and very friendly staff
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Highly recommend. A lot of different flavors & lots of different toppings.
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Excelente
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Good place to stop for self serve yogurt. Has any toppings you want. I recommend the "German chocolate cake" flavor. Out of the flavors I picked the german was tastiest.
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I was recently introduced to this place..now I'm hooked. It get expensive, but that another thing.clean place. Kind service
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The employee on duty last night was giving 110% effort last night. 10 outta 10
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La maquina que usan para tarjetas cobra el tip automatico aunque indiques no tip. Minimo te cobran el 15% de tip de manera obligatoria.
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AMAMOSSSSS MECHIE'S LOS HELADOS MAS DELICIOSOS DE TODO USA.SU HELADERIA DE DR.PHILLS LA MEJOR Y SU ATENCIÓN MARAVILLOSA Y EXTRAORDINARIA ♥️
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The elderly woman working at the register has given me and my friends a hard time for probably our last 10 visits. we are regulars we would say we come here about once a week. Granted the froyo is amazing, the customer service aspect (just her) of this place ruins our visit. My friends sometimes don’t want to purchase something when I do and just get ONE sample (and they are never separate purchases) However, apparently that’s “not allowed“ but the website itself of Menchie’s states that it is completely. She then threatened to ban one of my friends indefinitely if it “happened again” but he has come in once prior after she claimed to have seen him “many times”. I’ve also been observing the difference in respect between my friends and I against other customers and it seems as if she definitely seems to have something against us. We are really not stingy with our money and always always buy something when we come!!! This is so upsetting.
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I had one of the most humiliating customer service experiences I’ve ever had here. I ran into the store because a bee was chasing me outside and I was trying to avoid getting stung. As I came inside, I noticed an employee laughing about the situation with a customer. When I explained that I had nearly been stung by a bee, he laughed again and said, “Oh really?” in a mocking tone. It was incredibly embarrassing to realize that an employee was making fun of a customer’s situation instead of helping or showing basic courtesy. Good customer service costs nothing, but basic respect apparently does not exist here. Needless to say, I won’t be returning.
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Love Menchies!
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This is the best yogurt shop around. Super clean, everyone who works there is so nice, the selection of yogurt and toppings is amazing, and the taste is absolutely delicious. My wife and little girl will not let me drive past without stopping in! Do yourself a favor and treat yourself!
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gorgeous and delicious
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I had a very disappointing experience here late at night with a group of friends. There was a table of sample cups available, and I grabbed one to try a flavor. I accidentally overfilled the cup slightly, and an employee, who I assumed might be the owner, immediately told me to throw it away and then kicked me out of the store. I understand that the staff may be cautious due to past issues with people stealing, but I was genuinely trying to sample the frozen yogurt, not take advantage of anything. Being removed from the store without a warning or explanation felt extreme and unnecessary. A simple reminder about sample portions would have been more appropriate. After I was kicked out, my friend spoke with the woman at the front desk, who was very kind and explained that they’ve had problems with theft before. I appreciated her calm and respectful approach, but that only highlighted how poorly the situation was handled by the other employee. It felt like an overreaction, especially since we weren’t causing any trouble. Regardless of whether the man was an employee or the owner, the way this was handled was unprofessional and made me feel unwelcome. Unfortunately, because of this experience, I won’t be returning.
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tasty yogurt, great service!
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PT 🇧🇷 Adorei a experiência no Menchie’s! O ambiente é super alegre, limpo e bem organizado, com várias opções de frozen yogurt e muitos toppings para montar do seu jeito. Os sabores são cremosos, leves e refrescantes, perfeitos para qualquer hora do dia. Meu favorito, sem dúvidas, é o sabor tartar com caramelo da Hershey’s — simplesmente delicioso! Atendimento simpático e clima familiar, ótimo para vir com crianças. Volto com certeza! EN 🇺🇸 Loved my experience at Menchie’s! The place is cheerful, clean, and very well organized, with a great variety of frozen yogurt flavors and plenty of toppings to customize your cup. The yogurt is creamy, light, and refreshing — perfect anytime. My absolute favorite flavor is the cake batter with Hershey’s caramel — so good! Friendly staff and a family-friendly atmosphere. I’ll definitely be back!
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Best Menchies ever! This store has everything. Best variety of yogurt, best toppings and most friendly staff! Always clean. Highly recommend!
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This place is great , very friendly service , everything was neat clean and everything worked perfectly, sitting outside with family enjoying some delicious treats..here from Maine
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We got a birthday cake for my daughter from the Sandlake location. Easy to work with and it exceeded expectations! Will order again!
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10/10 😍
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Delicious frozen yogurt with a good variety of flavors and toppings. The taste of the yogurt really matches the advertised flavor, which I can't say of all frozen yogurt places.
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Delicious ice cream but customer service was not that great.
Overall Score
62 / 100
Composite score from health grade, dietary options, ratings, and inspection record — distinct from the state-derived health grade.
Opening hours
- Monday
- 12 to 10:30 PM
- Tuesday
- 12 to 10:30 PM
- Wednesday
- 12 to 10:30 PM
- Thursday
- 12 to 10:30 PM
- Friday
- 12 PM to 12 AM
- Saturday
- 12 PM to 12 AM
- Sunday
- 12 to 10:30 PM
Inspection history
The following records are from Florida DBPR public inspection records, most recent first.
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August 29, 2025 · Routine - Food
Inspection Completed - No Further Action
1 high-priority · 0 intermediate · 1 basic
- 40 — Employee personal belongings
- 41 — Chemicals / toxic substances properly stored & used
This grade is calculated by us from Florida DBPR public inspection records — Florida does not issue official grades. How we calculate it →
Data last updated: August 29, 2025