PAPA JOHNS PIZZA #268

Health grade
A · 99/100
Orange County rank
Safer than 87%
Diner rating
3.7 ★ · 928 reviews
Violations
1 basic
Last inspected
Apr 2026

Its latest inspection on April 7, 2026 cited 1 basic violation. Diners give it 3.7 across 928 reviews. It's a Pizza spot in Orlando.

A · 99/100 · safer than 87% of Orange County restaurants we grade

Get directions Call (407) 859-7272

Restaurant details

Health grade
A (99/100)
Violations
1 total — 1 basic
Address
5898 S ORANGE BLOSSOM TRL, Orlando, FL
Cuisine
Pizza
Categories
Pizza restaurant
Price
$
Rating
3.7 stars (928 reviews)
Phone
(407) 859-7272
Website
Official website
Photo of PAPA JOHNS PIZZA #268
Photo: Papa Johns Pizza

Community Rating

Reviews via Google
3.7 Community-sourced rating 928 reviews
Read all reviews on Google →

What diners say — our read

Diners are harder on this place than the health inspector was. Reviews that raise front-of-house average just 2.1 stars — this is where the complaints concentrate. After that, wait times appears most often — 20% of the corpus, averaging 3.7.

The single most common rating left here is 5 stars (8 of 15). Of the 15 rated reviews, 8 sit at four stars or better and 7 at two or below. No one in this corpus comments on how much food arrives at all. Dates on these reviews range from Jul 2025 to Jun 2026.

Against that, the kitchen inspects well — an A (99/100), 1 basic violations at the most recent DBPR visit. The visit behind that grade was April 7, 2026. That puts it ahead of 87% of graded kitchens in Orange County. For specifics, the last inspection cited insects/rodents/pests.

The weak part of this listing is the experience, not the sanitation — those are different failures. The reviews themselves follow, unedited and newest first.

Our own analysis of 15 reviews for this restaurant, set against its Florida DBPR inspection record. How we calculate grades →

  • June 3, 2026

    Tell them waitress to show respect

  • June 1, 2026

    no good my friend pague 40 por una pizza extra grande me dijeron que en 30 mitos iba a llegar y llegaron ala ora y media la pizza perecía que lo sacaron de refrigerador y aparte el la pizza no era parecía la pizza que pedí que maldito coraje me dio llegó toda revuelta y lasta le sacaron un pedazo

  • May 25, 2026

    I ordered through Uber, and spent $44 for 2 pizzas. I spent $5 for extra cheese, neither of them had much cheese at all. The dough was soggy, it was not fully cooked, and calling the manager at the store resulted in me being hung up on when I explained the issue. I called, back, left on infinite hold. There is a reason Papa John's is failing.

  • May 23, 2026

    Super rude red head old lady made my experience VERY unpleasant

  • April 7, 2026

    Great long wait times

  • March 11, 2026

    Best pizza in Orlando..in my opinion

  • January 24, 2026

    I used to order Papa John’s 2–3 times a month, but after my experience in July 2025 I will never order from them again. While staying at the World Center Marriott in Orlando, my delivery was sent to the wrong hotel. When I called, they asked if I wanted the driver to pick the pizza up from that hotel and bring it to me, which I found completely unacceptable. I requested a refund instead, was promised one, and never received it. I escalated the issue to the corporate office and they again promised a refund that still has not been issued. I had to pay for another meal that night, and Papa John’s has refused to make this right, so they’ve lost a loyal customer.

  • November 14, 2025

    I’m really disappointed with my recent visit to Papa John’s. Not only was my order made incorrectly, but when I tried to call the store to get it fixed, I was put on hold for over 20 minutes. All I wanted was to have my order remade correctly so I could come back and pick it up, but the lack of communication and customer service made the situation even more frustrating. It shouldn’t be this difficult to get a simple order corrected. This experience has definitely made me reconsider ordering from this location again.

  • November 11, 2025

    After the Renovation they have really stepped up in service 🙌🏼

  • October 30, 2025

    They were super quick with my pizza, and when I asked to purchase an extra garlic butter (I had my change all ready to go), he said "Don't worry about it, how many do you need?" And I said I only needed one extra, and he just grabbed two and gave them to me with no hesitation. Pizza was amazing and hot. 🥰

  • October 4, 2025

    They were super rude and didn’t deliver our pizza and was not listening to our concerns and was shown being racist don’t order here

  • September 1, 2025

    Buenisimo para llevar

  • August 4, 2025

    Great tasting pizza

  • July 14, 2025

    Me encanta comprar aqui la pizza porque el servicio es muy rapido y la pizza es rica.

  • July 2, 2025

    I've ordered from this location three times and each time the pizza was great and customer service was also great.

Overall Score

59 / 100

  • Health inspection grade 40/40
    Grade A
  • Dietary transparency 0/20
    None listed
  • Community rating 15/20
    3.7★ average
  • Hidden-gem status 0/10
    Not flagged
  • Track record 4/10
    Stable, 0% clean

Composite score from health grade, dietary options, ratings, and inspection record — distinct from the state-derived health grade.

Opening hours

Monday
10 AM to 12 AM
Tuesday
10 AM to 12 AM
Wednesday
10 AM to 12 AM
Thursday
10 AM to 12 AM
Friday
10 AM to 1 AM
Saturday
10 AM to 1 AM
Sunday
10 AM to 12 AM

Inspection history

The following records are from Florida DBPR public inspection records, most recent first.

  1. April 7, 2026 · Routine - Food

    Inspection Completed - No Further Action

    0 high-priority · 0 intermediate · 1 basic

    • 35 — Insects/rodents/pests; outer openings protected against pests
  2. September 3, 2025 · Routine - Food

    Call Back - Complied

    0 high-priority · 0 intermediate · 4 basic

    • 31 — Handwash sinks accessible; handwashing supplies & sign provided
    • 40 — Employee personal belongings
    • 50 — Current license, properly displayed
    • 51 — Other conditions of sanitary & safe operation

This grade is calculated by us from Florida DBPR public inspection records — Florida does not issue official grades. How we calculate it →

Data last updated: April 7, 2026