POPEYES LOUISIANA KITCHEN #122

POPEYES LOUISIANA KITCHEN #122 lands in the top tier for Orange County cleanliness: an A, 98/100, safer than 80% of Orange County restaurants we grade.

Its latest inspection on July 21, 2025 cited 2 basic violations. Diners give it 3.8 across 3,784 reviews. It's a Seafood spot in Orlando. Menus here flag options for dairy-free and pescatarian diners.

A · 98/100 · safer than 80% of Orange County restaurants we grade

Get directions Call (407) 649-0509

Restaurant details

Health grade
A (98/100)
Violations
2 total — 2 basic
Address
6725 W SAND LAKE RD, Orlando, FL
Cuisine
Seafood
Categories
Chicken restaurant, Cajun restaurant, Fast food restaurant, Restaurant, Seafood restaurant
Price
$10–20
Rating
3.8 stars (3784 reviews)
Seats
80
Phone
(407) 649-0509
Website
Official website
Photo of POPEYES LOUISIANA KITCHEN #122
Photo: Popeyes Louisiana Kitchen

Community Rating

Reviews via Google
3.8 Community-sourced rating 3,784 reviews
Read all reviews on Google →

What diners say — our read

An A inspection result sits behind a review average of just 2.4. The staff is the sore point: those reviews average 2.5. How long an order takes follows at 21% of reviews, where ratings average 2.0.

The split is 5 positive to 12 negative across 19 rated reviews, with 2 in the middle. More reviewers landed on 1 star than any other score — 10 of 19. What nobody raises here is serving size — it goes unmentioned across all 19 reviews.

The health record runs ahead of the reviews. The last DBPR inspection returned an A (98/100) with 2 basic violations. That result dates from July 21, 2025. Ranked against Orange County, it is safer than 80% of the restaurants we score. What the inspector actually wrote up: food-contact surfaces clean and sanitized and floors, walls, ceilings clean & maintained.

Worth separating: the complaints above cluster on how long an order takes, not on the kitchen, which inspected well. The underlying reviews are reproduced in full underneath.

Our own analysis of 19 reviews for this restaurant, set against its Florida DBPR inspection record. How we calculate grades →

  • June 30, 2026

    Anastasia this lady is really rude !! Very disappointing experience. Anastasia was extremely rude and unprofessional from the moment we arrived. She treated us with disrespect, acted like she didn't care about her job, and made us feel completely unwelcome. Customer service is supposed to make people feel valued, but this was the exact opposite. I would not recommend this location as long as this kind of attitude is tolerated. Management should seriously address this issue because it reflects very poorly on the business. We will not be coming back. Olso the service takes long time like more that 1 hours, this service supposed be quick service because is fast food

  • June 29, 2026

    My experience was a totally trash

  • June 27, 2026

    I got the 6 dollar big box that included 3 chicken strips, 2 sides and a biscuit. Great tasting chichen and side's (mashed potatoes and fries).

  • June 26, 2026

    0 customer services

  • June 23, 2026

    Sabor e atendimento maravilhosos

  • June 22, 2026

    No te entregan cubieltos ni ketchup etc.

  • June 9, 2026

    Just ordered the 6 piece chicken sweet spicy wing and I came with red hair a long one too couldn’t even finish my food am to pissed 😤

  • June 5, 2026

    It was delivered and a bit cold, have had better in NY.

  • June 1, 2026

    Se puede ser mas racista y discriminados? A todos ños latinos aquí nos tratan mal y a un grupo de latinos blancos ni nos miran, nos ignoran magistralmente. Ese es wl pan de cada dia en esta tienda.

  • June 1, 2026

    Propre bon et sympa

  • May 31, 2026

    Over 50 minutes in the name of spicy chicken needs cooked. Ridiculous

  • May 31, 2026

    They close at 12:30 not 1

  • May 29, 2026

    People who placed orders after me.got their meals before I did. Not to mention I did not receive my sauce for my tenders. Although the staff was polite, customer service needs major improvement. It seems like they lack direction.

  • May 28, 2026

    WOW watching Terrance work in front of house was mesmerising. He was doing all by himself the same job as about 6 people I swear mcdonalds would have 2 people dispensing drinks 3 people bagging orders 1 or two taking orders. 1 running the drive through orders. 1 taking payment And 1 handing out the orders. Let alone managing the FOH in the restraunt !! He was spot on, he told the orders promptly. Made sure everyone was okay inbetween bagging up orders. Was managing the drive through, mobile orders and. Delivery orders too! And just be before he served us. He spoke in perfect Spanish!! Cuando habla español es muy bueno !! Dude was perfect at his job. Well mannered and gave 10/10 above and beyond customer service I hope he’s being paid at least 3x the standard wage!

  • May 18, 2026

    Man they so slow in here it’s only 3 of us inside and why did it take 30 mins for 8 piece of chicken

  • May 18, 2026

    0 customer service

  • May 18, 2026

    Fuimos a cenar. La atención fue muy mala. La comida regular al igual que el aseo del local. No volveremos.

  • May 17, 2026

    Terrance and the crew at Sand Lake are great. Fast service, and the order was 100% correct!

  • May 16, 2026

    The lady with straight hair with a little bit blonde on the front was really rude and horrable to me and my family and was arguing with another customer Becuase they messed up his order

Overall Score

66 / 100

  • Health inspection grade 40/40
    Grade A
  • Dietary transparency 7/20
    2 options listed
  • Community rating 15/20
    3.8★ average
  • Hidden-gem status 0/10
    Not flagged
  • Track record 4/10
    Stable, 0% clean

Composite score from health grade, dietary options, ratings, and inspection record — distinct from the state-derived health grade.

Opening hours

Monday
10 AM to 12 AM
Tuesday
10 AM to 12 AM
Wednesday
10 AM to 12 AM
Thursday
10 AM to 1 AM
Friday
10 AM to 1 AM
Saturday
10 AM to 1 AM
Sunday
10 AM to 12 AM

Inspection history

The following records are from Florida DBPR public inspection records, most recent first.

  1. July 21, 2025 · Routine - Food

    Call Back - Complied

    0 high-priority · 0 intermediate · 2 basic

    • 22 — Food-contact surfaces clean and sanitized
    • 36 — Floors, walls, ceilings clean & maintained; proper ventilation
  2. July 10, 2025 · Routine - Food

    Warning Issued

    3 high-priority · 5 intermediate · 12 basic

    • 03 — Temperature control of foods (cold/hot holding, cooking, cooling, reheating) (×2)
    • 10 — In-use food dispensing utensils properly stored
    • 12 — Handwashing; employee eating/drinking/smoking practices
    • 13 — Clean clothes; hair restraints; jewelry; fingernails
    • 21 — Wiping cloths; clean & soiled linens; laundry
    • 22 — Food-contact surfaces clean and sanitized
    • 25 — Single-service and single-use items
    • 31 — Handwash sinks accessible; handwashing supplies & sign provided (×4)
    • 32 — Bathrooms
    • 33 — Garbage and refuse; premises maintained (×2)
    • 35 — Insects/rodents/pests; outer openings protected against pests
    • 36 — Floors, walls, ceilings clean & maintained; proper ventilation (×2)
    • 41 — Chemicals / toxic substances properly stored & used
    • 53 — Food manager certification; employee food-safety training

This grade is calculated by us from Florida DBPR public inspection records — Florida does not issue official grades. How we calculate it →

Data last updated: July 21, 2025