U-CAFE
U-CAFE is a quiet keeper — an A kitchen, 97/100, no fuss, last checked October 1, 2025.
It pulls 4.5 stars across 14,482 reviews and ranks safer than 72% of Orange County restaurants we grade. Look for american in Orlando. Menus here flag options for vegan and vegetarian diners.
Get directions Call (407) 351-7625
Restaurant details
- Health grade
- A (97/100)
- Violations
- 1 total — 1 intermediate
- Address
- 1000 UNIVERSAL STUDIOS PL, Orlando, FL
- Cuisine
- American
- Categories
- Cafe, American restaurant, Restaurant
- Price
- $20–30
- Rating
- 4.5 stars (14482 reviews)
- Neighborhood
- Florida Center
- Seats
- 42
- Phone
- (407) 351-7625
- Website
- Official website
Community Rating
Reviews via GoogleWhat diners say — our read
One subject runs through these 29 reviews more than any other: front-of-house. Reviewers who mention the staff rate this place 5.0 on average — it is working in the restaurant’s favour.
More reviewers landed on 5 stars than any other score — 28 of 29. Of the 29 rated reviews, 29 sit at four stars or better and 0 at two or below. What nobody raises here is whether food comes out hot — it goes unmentioned across all 29 reviews.
On the inspection side the picture is cleaner: DBPR graded this kitchen an A (97/100), with 1 intermediate violations. Whatever the reviews argue about, sanitation is not the weak point. That result dates from October 1, 2025. Ranked against Orange County, it is safer than 72% of the restaurants we score. What the inspector actually wrote up: handwash sinks accessible.
Both measures agree, which is the least complicated version of this page. The reviews themselves follow, unedited and newest first.
Our own analysis of 29 reviews for this restaurant, set against its Florida DBPR inspection record. How we calculate grades →
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So much fun! Our server Dave was awesome, and our meals were fun and delicious. It was a bit loud while we were there, with a soccer game on, but we had a great time!
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We went to Orlando at the end of May and visited Universal Studios for my son's 16th birthday. We decided to have his birthday dinner at the Hard Rock Cafe and I'm so glad we did! From the beginning, the waitress was super attentive and made my son's birthday so special. The whole crew signed a card and even announced his celebration to the entire restaurant. The food and drinks were really good. They didn't have the martini I liked, so the bartender made a special one just for me. I really recommend this place! It was one of the best experiences we've had.
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Food was great, strongly recommend the Messi burger. Also important to highlight the service, our waiter,Hugo, was very polite and also patient towards non English speakers, It should also be noted that he speaks Portuguese which is a +1.
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Everything was amazing. Food was excellent great atmosphere great place great times! Honestly, did not want to leave last night Our server, JOE!!, Was the most amazing He took care of everything and went above and beyond! He is a huge asset to the hard rock industry and I really hope he is commended for his out of this world service because that guy was just on his game last night as busy as he was we had everything we needed all night long!! I cannot thank Joe enough. I also want to thank the rest of the hard rock staff! For the rest of the amazing service, everything was amazing. I cannot thank you all enough!!!
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Kayla was great, very kind and professional, food was good and the place is very nice!
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Very Impressive! Food, server side atmosphere were awesome!
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Hugo was our server and he made the experience great. I’m a Ronaldo fan and so is he so I liked him even more. He’s equally as goated as Ronaldo 🐐 🇵🇹
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Best experience ever! Our waiter Hugo was the absolute best. So kind and attentive 100% recommend coming and meeting him!!!
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Our server Hugo was absolutely amazing and friendly, he was so attentive and was 100/10, definitely requesting him when we come back
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Hugo was a great server
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Had the best time ever Tricia was the best ever her sales were amazing her manager is Nicole she was so amazing and sweet I loved her so much she mad the time so enjoyable she was not awkward at all she was my favorite I definitely recommend her.
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Had an amazing time!! Trisha was the BEST waitress! So attentive and made sure we had a wonderful dinner. She was hilarious and made us feel so comfortable! Highly recommend coming and requesting Trisha is you want to have an entertaining and fun dinner experience!!
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Hugo was great! He was helpful with the menu and other Orlando questions we had.
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Potter took great care of my family experience at this location would greatly recommend her to be the server to any of close friends
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Alanis was awesome!!! She was very attentive throughout our dinner and always made sure we had everything we needed. She was very professional and customer friendly. The restaurant atmosphere was very cool!!
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Delicious food and Joe was a great waiter. Made us feel like we were the only people he was looking after. 5 stars all round.
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Our experience at the Hard Rock Café was nothing but extraordinary! Our service was amazing, our food tasted perfect, the appetizers were so fun, and the desert was a great finisher! Our server’s name was Kayla R. and she made us feel right at home, she was one of the kindest servers that I’ve ever had! The service was out of this world and we didn’t have to wait too long for our food.
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Wow, Teri was awesome! Every time we needed something she was right there. She was friendly, attentive, and had great energy. Thanks Teri for your amazing service!
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GREAT FOOD AND GREAT SERVICE BY TERI
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Atmosphere is great of course, had gone last year and this year the portions seemed smaller. Though it was good for the price portions can be bigger.
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Alanis was a fantastic server definitely made the night enjoyable
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We had an amazing experience at Hard Rock Orlando! Everything was wonderful—the atmosphere, the food, and the service were outstanding from start to finish. A special thank you to Hugo, who is truly exceptional. He was incredibly friendly, attentive, and professional, and he made our visit even more memorable. We truly appreciate his outstanding service. We will definitely be back and highly recommend this place to everyone. Thank you for such a fantastic experience!
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Great experience, Our Server Hugo was amazing! We will be back
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Very good, Hugo, the server was very patient towards non English speakers.
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Eric and McKenzie made our night so much fun and Hard Rock Orlando!!! Our whole volleyball team had an amazing dinner and they helped us celebrate a birthday with so much attention and embarrassment… the whole restaurant joined in the magic! Thank you for terrific memories!!!
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Potter was amazing. Super friendly and attentive.
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Hugo our server did an amazing job and it was great having him as our server. We enjoyed our drinks and food. Excellent Job!!!!
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We absolutely love Hard Rock Cafe Orlando. The atmosphere is buzzing and service is always great - we were served by Potter tonight and she was amazing. Nothing was too much trouble. Her manager Mike runs a fantastic team. Kudos to them! Fajitas were so delicious, and I highly recommend the Mango Berry Cooler! See you again soon, guys :)
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Good food + good service
Overall Score
69 / 100
Composite score from health grade, dietary options, ratings, and inspection record — distinct from the state-derived health grade.
Opening hours
- Monday
- 11 AM to 12 AM
- Tuesday
- 11 AM to 12 AM
- Wednesday
- 11 AM to 12 AM
- Thursday
- 11 AM to 12 AM
- Friday
- 11 AM to 12 AM
- Saturday
- 11 AM to 12 AM
- Sunday
- 11 AM to 12 AM
Inspection history
The following records are from Florida DBPR public inspection records, most recent first.
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October 1, 2025 · Routine - Food
Inspection Completed - No Further Action
0 high-priority · 1 intermediate · 0 basic
- 31 — Handwash sinks accessible; handwashing supplies & sign provided
This grade is calculated by us from Florida DBPR public inspection records — Florida does not issue official grades. How we calculate it →
Data last updated: October 1, 2025