COLD STONE CREAMERY
Is COLD STONE CREAMERY a safe place to eat? Yes — an A grade, 93/100, at its most recent inspection on July 25, 2025. That visit logged 1 intermediate and 4 basic violations.
On health score it's safer than 62% of Volusia County restaurants we grade. Diners rate it 4.8 from 1,793 reviews. Menus here flag options for nut-aware diners.
Get directions Call (386) 492-5941
Restaurant details
- Health grade
- A (93/100)
- Violations
- 5 total — 1 intermediate, 4 basic
- Address
- 5543 S WILLIAMSON BLVD STE 910, Port Orange, FL
- Cuisine
- Other
- Categories
- Ice cream shop, Cake shop, Dessert restaurant, Frozen yogurt shop
- Price
- $$
- Rating
- 4.8 stars (1793 reviews)
- Seats
- 8
- Phone
- (386) 492-5941
- Website
- Official website
Community Rating
Reviews via GoogleWhat diners say — our read
This listing's ratings cluster at the two ends of the scale. How guests are treated tends to be raised approvingly here, averaging 4.7 stars. After that, how food arrives appears most often — 31% of the corpus, averaging 5.0.
5 stars is the modal score, given by 27 of the 29 reviewers who rated. The split is 27 positive to 2 negative across 29 rated reviews. Conspicuously absent: price, which no reviewer brings up.
On the inspection side the picture is cleaner: DBPR graded this kitchen an A (93/100), with 1 intermediate and 4 basic violations. Whatever the reviews argue about, sanitation is not the weak point. That inspection was on July 25, 2025. Ranked against Volusia County, it is safer than 62% of the restaurants we score. Among the items recorded were food & equipment thermometers provided and accurate and plumbing installed & maintained.
Nothing here pulls in opposite directions — an unusually clean read. The individual reviews are below, newest first, if you want the raw material.
Our own analysis of 29 reviews for this restaurant, set against its Florida DBPR inspection record. How we calculate grades →
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Fast & Friendly! Sweet young people working well together. Ice cream was yummy & endless flavors. Open later than most ice cream spots in area.
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This review is to thank Amber, the Manager at this location. What a sweetheart. My daughter who is in college in another state tried to send my husband a surprise ice cream cake for Father's Day. She ordered online at Cold Stone Creamery and Door Dash was supposed to deliver it. Some horrible delivery person from Door Dash named Erika, stole our order. Yes... Literally stole it! She rang our Ring doorbell which alerted us while we were out driving. When we tried to talk with her via the speaker, she asked if we ordered Door Dash. When we said no, and asked if she was looking for our address.... she just walked away with our order. Shameful! Never asked our name or told us what she had. Door Dash even confirmed she marked the order complete which is against their policy. The whole thing is on two of our cameras. I have posted her picture below incase she tries to steal from you also. Make sure to report her. Regardless, Amber did the right thing and delivered us another cake and some wonderful cupcakes. 🧁 We are customers for life, but maybe we will pick up from now on. Lol. Thank you Amber! 🫶
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They are awesome. Faith and Delphina are amazing employees. They made me feel so happy and special on my birthday. Thank you girls for making me feel cherished.
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I LOVE COLDSTONE AND ITS FRENCH VANILLA WITH MARSHMALLOWS AND SPRINKLES I GET ITS NOT TO SWEET UTS PERFECT WHO EVER OWNS THIS BUSINESS SHOULD GET A AWARD
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Loved it the workers Faith and Devin are so nice and made me feel so welcomed 100% recommend everyone to come here and tip them actually so sweet!!
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DEVIN AND FAITH ARE THE BEST EVER, They made my experience so good and last time it wasn’t and they make me want to keep coming back to this location only, they deserve a raise and flowers ❤️ there energy is infectious and they work so well together
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I ordered butter pecan ice cream there was no pecan in the ice cream. The cashier was really nice
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Fantastic ice cream 🍦 😋
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We visited the Cold Stone Creamery for ice cream in Port Orange last night. We love coming here when we’re in Florida. They have great ice cream selections, their signature creations are really good, the staff is super friendly and we’re always in and out. What’s strong suggest this place for really good ice cream if you’re in the Port Orange area.
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There service was amazing they were all so sweet there the little boy I think his name was Bradley gave me amazing service and his suggestion were quite good
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Love this location and all the workers! Verena, joshua, summer, ect all so nice 👍☺️
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Just went to this location last night and it was super quick service and clean. This girl named Verena was working and she was so sweet and nice to me she really made my night tn I was just having a bad day and after going to cold stone it just made my day better. Thank you Verena
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Awesome service. Professional staff.
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Guys this location is always so upbeat and clean, I love this cold stone. Especially Verena she's an amazing worker! Def come visit this location.
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I love coming to this coldstone! It’s always so clean and I always get great service from Verena! She’s so welcoming and joyful and makes great ice cream. Definitely recommend this location.
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I had an entertaining experience today at Cold Stone. Skyi really makes you feel special with her whity jokes.
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I had a wonderful experience at Cold Stone thanks to Verena! She is an excellent and very hard worker. She greets every customer with a warm smile and makes everyone feel welcome. She is fast, organized, and keeps the line moving with no long waits. Verena truly cares about customer service and it shows in the way she treats everyone. She is a great asset to the team!
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I went in the other day and this beautiful girl with long curly hair served me and she was just the sweetest thing. That’s the loudest I’ve ever heard someone in a cold stone sing for a tip. Verena was the best! This location is amazing all the workers are so nice.
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The worker I Think her Name was Verena was the best worker ever very Kind and Patient gave me the best experience and gave her a Kind tip and she sang beutifully
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Great experience wonderful employees
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yall can’t close the store up and lock it 20 mins before it’s closed
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Amazing ice cream
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The service was great, the workers were so sweet and helpful!
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Excellent
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Cold stone creamery has amazing ice cream and even better employees with amazing energy!! This is THE place to get ice cream and ice cream cakes from!! 5/5 would recommend!
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Friendly staff and great ice cream!
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Awesome!
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Went to Cold Stone Creamery today and had such a wonderful experience thanks to the staff. Ryan went above and beyond without being asked. He overheard me mention that I have an egg allergy and immediately stepped in with the allergen menu. Not only was he incredibly kind, but he clearly knew the products and ingredients inside and out, which is rare and so appreciated. Thanks to him, I learned there are plenty of egg-free options and felt completely comfortable ordering. Liberty was also amazing… so friendly, patient, and helpful with samples and all of our questions about flavors, toppings, and different cone options! The whole experience felt welcoming and stress-free. It’s clear Ryan truly cares about his job and his customers, and Liberty’s positivity made the visit even better! Such a fantastic team, we will absolutely be back. Thank you Ryan and Liberty!
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Great place and so many great flavors.
Overall Score
66 / 100
Composite score from health grade, dietary options, ratings, and inspection record — distinct from the state-derived health grade.
Opening hours
- Monday
- 12 to 10 PM
- Tuesday
- 12 to 10 PM
- Wednesday
- 12 to 10 PM
- Thursday
- 12 to 10 PM
- Friday
- 12 to 11 PM
- Saturday
- 11 AM to 11 PM
- Sunday
- 11 AM to 10 PM
Inspection history
The following records are from Florida DBPR public inspection records, most recent first.
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July 25, 2025 · Routine - Food
Call Back - Complied
0 high-priority · 1 intermediate · 4 basic
- 05 — Food & equipment thermometers provided and accurate
- 14 — Food-contact & nonfood-contact surfaces properly designed/maintained
- 29 — Plumbing installed & maintained; mop sink; backflow prevention
- 36 — Floors, walls, ceilings clean & maintained; proper ventilation (×2)
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July 24, 2025 · Routine - Food
Warning Issued
1 high-priority · 2 intermediate · 7 basic
- 03 — Temperature control of foods (cold/hot holding, cooking, cooling, reheating)
- 05 — Food & equipment thermometers provided and accurate
- 14 — Food-contact & nonfood-contact surfaces properly designed/maintained (×2)
- 21 — Wiping cloths; clean & soiled linens; laundry
- 27 — Water source safe; hot and cold water under pressure
- 29 — Plumbing installed & maintained; mop sink; backflow prevention
- 36 — Floors, walls, ceilings clean & maintained; proper ventilation (×2)
- 40 — Employee personal belongings
This grade is calculated by us from Florida DBPR public inspection records — Florida does not issue official grades. How we calculate it →
Data last updated: July 25, 2025