MCDONALD'S #5094
MCDONALD'S #5094 lands in the top tier for Osceola County cleanliness: an A, 98/100, safer than 85% of Osceola County restaurants we grade.
Its latest inspection on March 13, 2026 cited 2 basic violations. Diners give it 3.6 across 3,021 reviews.
A · 98/100 · safer than 85% of Osceola County restaurants we grade
Get directions Call (407) 892-4198
Restaurant details
- Health grade
- A (98/100)
- Violations
- 2 total — 2 basic
- Address
- 2800 13 ST, St. Cloud, FL
- Cuisine
- Other
- Categories
- Fast food restaurant, Breakfast restaurant, Coffee shop, Hamburger restaurant, Restaurant, Sandwich shop
- Price
- $10–20
- Rating
- 3.6 stars (3021 reviews)
- Seats
- 68
- Phone
- (407) 892-4198
- Website
- Official website
Community Rating
Reviews via GoogleWhat diners say — our read
Diners are harder on this place than the health inspector was. When the staff comes up here it is usually a criticism, and the ratings attached average 1.8.
More reviewers landed on 5 stars than any other score — 9 of 22. 11 of 22 rated reviews are four stars or higher; 10 are two or lower. A third strand, pacing, appears in 18% of them at 2.0 stars.
The health record runs ahead of the reviews. The last DBPR inspection returned an A (98/100) with 2 basic violations. That result dates from March 13, 2026. On health score it sits safer than 85% of the Osceola County restaurants we grade. What the inspector actually wrote up: storage & handling of clean equipment and utensils.
The weak part of this listing is the experience, not the sanitation — those are different failures. Full reviews follow below in the order they were left.
Our own analysis of 22 reviews for this restaurant, set against its Florida DBPR inspection record. How we calculate grades →
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Kevin was awesome. Marvin you earn a pat on the back.
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Excellent thank you
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☺️
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no customer svc inside sad. say!!!!!
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Melissa was so patient efficient and sweet.
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Emelee’s attitude sucks, I can’t imagine she holds a job much longer… wasn’t helpful at all. Mrs. Bareminimum.
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STALE FOOD COMPLETELY STALE FOOD I WAS ABSOLUTELY DISGUSTED. I ORDERED A MCCHICKEN, A MCDOUBLE AND A 10 PIECE, THE BREAD WAS LITERALLY HARD AS A ROCK, THEY DIDN'T GIVE ME ANY SAUCE FOR MY NUGGETS, THE NUGGETS WERE HARD AND STALE, THIS ONLY HAPPENS ANYTIME YOU ORDER AFTER 12AM..WHOEVER RUNS OVERNIGHT NEEDS TO BE RE TRAINED OR RE REPLACED COMPLETELY, AND YOU'LL BE IN THAT LINE FOR OVER AN HOUR WAITING THEY HAVE NO CARE IN THE WORLD IAM DISGUSTED. THEY ARE SLOW ON TOP OF IT..
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A must when you're traveling
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Me gusta mucho
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On 5/15/26 I went through drive through and ordered 3 meal deals . The girl on the speaker was polite but I worked here a long time ago and I know the owners would be upset with long hair being worn down and what not, like even if she's in the back drive through she's still in a food service area. And they forgot 2/3 of the nuggets 😐
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This is the second time I have been in this McDonald's and they have taken over 20 mins with my order. The first time I walked out. I don't know who is running the joint but they should learn how to prioritize things better.
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So dirty, salt and crumbs all over the seat, placed my fries upside down in the bag, and the employees have the worst attitude
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Fries always cold, drinks are coming without the straws and they never put ketchup that is there in the order. Disappointed
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Very kind staff, friendly customers clean environment
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I have visited this location several times during late-night hours (between 2:30 AM and 3:30 AM), and the experience has consistently been poor. On multiple occasions, they claim their “system is down,” so they are unable to process orders placed through the app or fulfill already paid orders. The only solution they offer is to cancel the order and wait for a refund, which is both inconvenient and frustrating. However, they are willing to accept cash payments at that time, which raises concerns about the legitimacy of the supposed system issue. Additionally, the customer service during the night shift is very unprofessional. There is little to no effort made to resolve the situation. I do not recommend this location during late-night hours due to unreliable service and poor customer experience.
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The nuggets tasted like they’d been sitting under a heat lamp for hours. I want the quality I paid for
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Briana in the driveway tonight was so pleasant and kind. She took our order and before even seeing her lovely smile we could feel her warm and contagious energy!! Although we’ve always had a good experience at this location, Briana made this time one to remember and we look forward to returning to see her!
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I wanted to make everyone aware I went to McDonald’s today and ordered a meal. I paid extra for a large drink with no ice the manager, Alexando gave me a medium cup with no ice and also below fill. I approached him on it as he handed the cup to me through the drive-through window and I asked him what size cup was that and he told me it was large because I had to wait for my meal. I had to pull over into a parking spot until it was done. It was there that I seen the cup says medium and it was filled to the line underneath the cup filled this is unacceptable as you have to pay $1.10 extra for a large drink. Then he gave a Medium cup, and a full eater. His approach was very unacceptable because he lied and on top of that he said that’s the way it is and take it. I went inside to get my money back where one of the staff had to return my money and she seemed very timid, embarrassed, and also tried to apologize. Another employee walking behind her said he is the manager and no one can do anything about him. Be aware they rip you off while charging you extra. Know about your rights as a customer. The line on the cup shows where no ice should be but know the drink size cup on the side.
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Wrong order through drive through. Food Luke warm.
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Find everything I was looking for ❤️
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Check your order before you leave, they have ALWAYS messed my order up. Every body, if is not at the register, the cooks, the ones that pack the orders I have zero luck in McDonald's
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Terrible service and bad attitude.
Overall Score
58 / 100
Composite score from health grade, dietary options, ratings, and inspection record — distinct from the state-derived health grade.
Opening hours
- Monday
- Open 24 hours
- Tuesday
- Open 24 hours
- Wednesday
- Open 24 hours
- Thursday
- Open 24 hours
- Friday
- Open 24 hours
- Saturday
- Open 24 hours
- Sunday
- Open 24 hours
Inspection history
The following records are from Florida DBPR public inspection records, most recent first.
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March 13, 2026 · Routine - Food
Inspection Completed - No Further Action
0 high-priority · 0 intermediate · 2 basic
- 14 — Food-contact & nonfood-contact surfaces properly designed/maintained
- 24 — Storage & handling of clean equipment and utensils; air drying
This grade is calculated by us from Florida DBPR public inspection records — Florida does not issue official grades. How we calculate it →
Data last updated: March 13, 2026