SONIC DRIVE-IN #5259

Absolutely the slowest service. 35 minutes for 1 meal in an empty parking lot is insane.

1st of all , Wanted to say, the staff was cordial and respectful, however I can tell the used OIL to fry the Onion rings and Crispy tenders were burnt "old", (I know, I worked in a kitchen for may years.) *They failed to bring or offer any dipping sauce for the chicken *Had to step out and ask for forks *The footlong quarter was super dry Suggestion ( clean the stall's)

Service was quick and good, people are very friendly, shootout to bailey, ty, and charlie !

Lady running drive thru had to ask different people questions about everything we said. She offered my husband if he wanted to combo his hamburger because also ordered tater tots, he said yes, then she mumbled a bit and had to ask someone how to it to which they responded his burger didn't qualify for a combo. I got a hotdogs, asked to have them put a slice of cheese on it. Sat at window for 30 minutes waiting. She pops her head out window and asks if we need our drinks, we only ordered 1 and had gotten 30 minutes ago when we paid, we said no and her response was "oh, you're waiting for food?" 🤦‍♀️😠 YES!A minute later she was back with our food. The hamburger was on bottom, hotdogs was stood straight up and down next to it with tots on top of burger. So when I pull dog out of bag all condiments had slid to end of bag, cheese was canned squirt cheese and all the food was cold.

This place has absolutely gone to crap....No one in line at the drive thru but still waited over 5 min. They took my order and when I got up to the window the employee was cleaning up trash and took forever to even start my drink order. When I saw him grab a cup without washing his hands after carring trash I just left. Will never go back.

I would never want to come back to this restaurant they have bugs and this restaurant is not at all clean the workers are so rude and most of them would always be drinking alot on the job and befor they go to work and they be doing other things too while on the job.this place is not clean and they dont know on how to cook there food right I am surprised that this restaurant is still in business .I dont recommend bringing my family back to this place never again and my friends also my daughter got sick eating one of there burgers that was not cooked right

Shame on the owner of this franchise. I'm certain that they are very wealthy, paying minimum wage to workers who are not provided enough staff to do their job appropriately no matter how hard they drive. Any decent manager or owner would either staff properly or come down and take customer orders themselves. It takes more than 15 minutes to even put your order in at this place, and that's not talking about waiting for the food. We can choose where we spend our money, and I suggest that y'all join me in spending your money elsewhere. Plenty of other reviews are saying the same thing, so clearly this place does not care to fix the problem.

waited 30 minutes for a small pick up order (2 drinks a burger and fries) and they gave me the complete wrong order. i called ahead and came back for a remake and have officially been waiting an hour. when i called they basically blamed everything on the new hire and gave me an attitude (it is NOT the new hires fault they aren’t getting trained properly btw) and said how it was “extremely busy” i’ve worked and managed at fast food locations that get much busier then this so i know this is just laziness and poor management .

Shouldn't have to wait 15 minutes to place an order. I'm good, I'll go somewhere else.

Onion rings were burnt and not edible….. waited over 20 mins

Ty was amazing! Best customer service 100%!

Fries were overcooked and drenched in grease. Burger had no toppings just meat patty and cheese...

Ordered at kiosk took 4 minutes before someone took the order and 27 minutes till we got our food. Bacon was burnt floats were ok.

Second time I been there and they’re slushes taste like water doesn’t taste like a slushie at all

At the drive throu me and my family ordered 3 cherry limeades, 1 diet cherry limeade, and 1 tot with cheese. When we pulled through the diet cherry limeade was not marked. When asked about it the lady said she had no idea which one was the diet and that she couldn't mark it because they were "really busy", there were exactly 3 cars total at the Sonic. She was also unwilling to help us and told us we needed to figure it out ourselves. To put the nail in the coffin they forgot the cheese on the tot. Out of all the fast food restaurants I've eaten at, this was the worst customer service.

Robbie gave me exceptional service, he is always in a great mood and treats me with respect every time I go . He makes sure my food is perfect as well as the things that go with my meal . Much respect thank you for giving me an enjoyable experience every time I come through .

Don't waste your time going to this place. Even the locals say it has poor service! Go to Culver's.

The least fast food place you can ever visit. Wait times are always ridiculous.

Sat at speaker for over 15 min never any napkins in bag.

Good shakes and ice cream.

Alissa was so nice in drive thru need more workers in fast food like her

alisa was amazing great service

Alisa was very friendly and fast. Amazing service highly recommend this location if you want your food fast and delicious 😋!!

Alisa at drive through did an amazing job with my order and was very polite and professional.

Alisa took care of me beyond my expectations!! I definitely highly recommend this location. Staff was friendly and fast . Alisa made my experience the best experience I’ve had at that location in a long time.

Alisa gave me the most amazing service I've had in a while . Hands down great and fast service here. Highly recommend you come to this location.