MCDONALD'S #17673

On health score, MCDONALD'S #17673 outranks most of Lake County — safer than 80% of Lake County restaurants we grade, holding an A (94/100).

Its latest inspection on December 30, 2025 cited 1 intermediate and 3 basic violations. Diners give it 3.2 across 1,821 reviews.

A · 94/100 · safer than 80% of Lake County restaurants we grade

Get directions Call (352) 669-2442

Restaurant details

Health grade
A (94/100)
Violations
4 total — 1 intermediate, 3 basic
Address
400 HATFIELD DR, Umatilla, FL
Cuisine
Other
Categories
Fast food restaurant, Breakfast restaurant, Coffee shop, Hamburger restaurant, Restaurant, Sandwich shop
Price
$
Rating
3.2 stars (1821 reviews)
Seats
65
Phone
(352) 669-2442
Website
Official website
Photo of MCDONALD'S #17673
Photo: McDonald's

Community Rating

Reviews via Google
3.2 Community-sourced rating 1,821 reviews
Read all reviews on Google →

What diners say — our read

The kitchen grades better than the reviews do. When service comes up here it is usually a criticism, and the ratings attached average 1.7. After that, pacing appears most often — 40% of the corpus, averaging 1.8.

A third strand, plate size, appears in 20% of them at 1.3 stars. Newer reviews score better than older ones (1.8 recent against 1.2 earlier), so direction is worth weighing alongside the average. If you had to pick one number to represent this corpus it would be 1, the most frequently given rating (12 reviews).

On the inspection side the picture is cleaner: DBPR graded this kitchen an A (94/100), with 1 intermediate and 3 basic violations. Whatever the reviews argue about, sanitation is not the weak point. DBPR last walked in on December 30, 2025. That puts it ahead of 80% of graded kitchens in Lake County. The citations behind that grade include clean clothes and food-contact surfaces clean and sanitized.

The weak part of this listing is the experience, not the sanitation — those are different failures. Read the originals below and judge the pattern yourself.

Our own analysis of 15 reviews for this restaurant, set against its Florida DBPR inspection record. How we calculate grades →

  • June 27, 2026

    Top tier customer service, the gentleman who took our order through the drive through made our night. He truly seems to love his job and made our experience on in a million.

  • June 27, 2026

    The environment was extremely gross, the lobby was extremely dirty and the place stunk like cow poop…they weren’t busy at all got a small order wrong and the burgers were extremely old they were like the size of a sausage patty just a lot thinner and smaller and burnt…I would never go back, no ice in the lobby, just disgusting.

  • June 20, 2026

    Make sure you get a receipt most of the time have to go in to get it they never give it to you at the drive through they say they can't print it. They never give you all the items you ordered have to check the bag every time. And then will be rude when you ask for the food you paid for and this is a constant problem.

  • June 15, 2026

    Don't waste your money. The workers will purposefully mess up your order every time. The cooks need to be fired.

  • June 10, 2026

    Daughter went for interview, Manager wasn't even there. Planned on eating there, but we left.

  • June 9, 2026

    They had no pies available. They said we have to get them ready. I would think something like this should be ready through out the day. Why would they wait till someone orders them to get them ready. She said it takes 13 min to get them ready.

  • June 5, 2026

    Ordered fish sandwich to go,,had no cheese, and wrong sauce for our chicken nuggets

  • May 19, 2026

    Not good at all need better help and service

  • May 14, 2026

    Fries are always cold. Forget about ordering extra topping on the Sunday, you won't get it. Ronald McDonald would be ashamed of this place!!! Take your business elsewhere.

  • May 4, 2026

    On Saturday 5/2/26 my husband and I went through the drive-thru. We ordered 1 large breakfast meal made regular ,large Diet Coke and two sausage egg and cheese McMuffins. We special ordered the muffins to be microwaved and not toasted( because your toasters burn them)We received the order and both of them were toasted , thats okay husband went into get them replaced. The manager refused to make them again. Her statement was “ we cannot serve uncooked food” we have this done at every other McDonald’s. First off they are already cooked before toasting not just dough. The manager on staff between 8:00 and 8:30a.m. was very unprofessional, snarky, and as my husband was leaving she saying in a sugary sweet fake way” have nice day”. He came back out and took all the food and drink back in for a refund $19.25 to be exact. I just checked our bank and she only refunded $8.55. I know people up high in management in Florida and will be reporting this situation to them and maybe McDonalds needs to retrain their management. Update: I went to the website provided to answer more questions, it say website not found. Ask me if I am shocked. NOPE McDonalds you have to do better!

  • April 23, 2026

    Messed up my ordered and the female manger trainee was ride

  • April 19, 2026

    Went into order waited 30 minutes to get my food and I ordered a sausage egg and cheese Mc griddle and they didn’t even put egg or cheese on it

  • April 19, 2026

    We only continue coming to this location because it’s close and we enjoy the interactions we have with only TWO of your employees. One is a woman who is almost always working at the speaker taking orders she’s a slimmer woman, she is so friendly to me and my boyfriend and also very quick but efficient at her job! (You’re awesome it’s the couple with the new baby if you see this review 🫶) the other is a younger guy whose always funny and upbeat at the speaker, truly is much better than the typical “what do you want 😐” Besides that there’s been plenty of times items are missing, us having to wait ridiculous long for our order, employees who don’t even speak to you AT ALL! I understand food service sucks and that work sucks in general, but yall gotta learn to put on a fake smile and at least greet your customers, side note, yall close early, been two nights in a row we came in there (I’ll be fair it was about 10-15 minutes before actual closing time) we pull up to the window and nothing at all, it was a bigger guy working that night because he saw him inside 😔 had to go over to Taco Bell and they immediately greeted us and got our food despite it being 6 minutes before closing. Things like that stick.

  • April 11, 2026

    The evening staff at this location do not seem to care about customers. The heavyset burger maker lacks the ability to read. Then when he makes a mistake cause of his inability to read he chooses to cut corners rather than remake it. The woman at the drive through pay window seems to always have an attitude towards female customers. It's wild that someone with food allergies has to CONSTANTLY have their food remade cause nobody wants to pay attention to the grill order and just make whatever they want. How hard is it to NOT put cheese on a burger?!?!

  • March 29, 2026

    Hands down the worst McDonald’s. Parked for 15 minutes to get uncooked food. Disgusting and not the first time.

Overall Score

57 / 100

  • Health inspection grade 40/40
    Grade A
  • Dietary transparency 0/20
    None listed
  • Community rating 13/20
    3.2★ average
  • Hidden-gem status 0/10
    Not flagged
  • Track record 4/10
    Stable, 0% clean

Composite score from health grade, dietary options, ratings, and inspection record — distinct from the state-derived health grade.

Opening hours

Monday
5 AM to 12 AM
Tuesday
5 AM to 12 AM
Wednesday
5 AM to 12 AM
Thursday
5 AM to 12 AM
Friday
5 AM to 1 AM
Saturday
5 AM to 1 AM
Sunday
5 AM to 11 PM

Inspection history

The following records are from Florida DBPR public inspection records, most recent first.

  1. December 30, 2025 · Complaint Full

    Inspection Completed - No Further Action

    0 high-priority · 1 intermediate · 3 basic

    • 13 — Clean clothes; hair restraints; jewelry; fingernails
    • 22 — Food-contact surfaces clean and sanitized
    • 25 — Single-service and single-use items
    • 33 — Garbage and refuse; premises maintained

This grade is calculated by us from Florida DBPR public inspection records — Florida does not issue official grades. How we calculate it →

Data last updated: December 30, 2025