MCDONALD'S #11958
MCDONALD'S #11958 lands in the top tier for Orange County cleanliness: an A, 99/100, safer than 87% of Orange County restaurants we grade.
Its latest inspection on September 9, 2025 cited 1 basic violation. Diners give it 3.4 across 2,164 reviews. Menus here flag options for healthy diners.
A · 99/100 · safer than 87% of Orange County restaurants we grade
Get directions Call (407) 679-5564
Restaurant details
- Health grade
- A (99/100)
- Violations
- 1 total — 1 basic
- Address
- 3162 UNIVERSITY BLVD, Winter Park, FL
- Cuisine
- Other
- Categories
- Fast food restaurant, Breakfast restaurant, Coffee shop, Hamburger restaurant, Restaurant, Sandwich shop
- Price
- $10–20
- Rating
- 3.4 stars (2164 reviews)
- Seats
- 92
- Phone
- (407) 679-5564
- Website
- Official website
Community Rating
Reviews via GoogleWhat diners say — our read
An A inspection result sits behind a review average of just 1.9. Reviews that raise the staff average just 1.9 stars — this is where the complaints concentrate. After that, how long an order takes appears most often — 50% of the corpus, averaging 1.7.
What nobody raises here is serving size — it goes unmentioned across all 22 reviews. 4 of 22 rated reviews are four stars or higher; 17 are two or lower. More reviewers landed on 1 star than any other score — 13 of 22.
The health record runs ahead of the reviews. The last DBPR inspection returned an A (99/100) with 1 basic violations. That result dates from September 9, 2025. On health score it sits safer than 87% of the Orange County restaurants we grade. What the inspector actually wrote up: plumbing installed & maintained.
Worth separating: the complaints above cluster on what it costs, not on the kitchen, which inspected well. The underlying reviews are reproduced in full underneath.
Our own analysis of 22 reviews for this restaurant, set against its Florida DBPR inspection record. How we calculate grades →
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Probably the worst mcdonald’s i’ve ever had to deal with. it’s one thing after another with this place and i’m honestly tired of it. i wait 45 minutes for 2 regular meals and damn near all the food i ordered was made sloppy as can be or half un edible and burnt. you would hope after waiting that long the food would at least be fresh and made atleast somewhat decent. who ever made this food should probably be fired because it’s clear as day they can’t preform at a regular job as simple as mcdonald’s.
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Fast, and order correct must of the time
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Good location
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Never knew 30 minutes for food is “fast food”
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So this morning at McDonald's on driggs and university sat down ate little breakfast tables not wiped down any table I tried to sit down at was nasty , finish up my meal walk outside there's a McDonald's employee blowing the parking lot sees me come out the door waits 1 sec and blows big pile of stuff in my face says nothing I say give me a sec says nothing and resumes blowing come on people little respect so now I will never come back to this location I appreciate it very much
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Disappointed with their breakfast. Muffin wasn't toasted on the sausage Mcmuffin with egg. No care to making it and that really affected the flavor.
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I placed an order at the drive-thru for two burgers with only Mac sauce and onions, and I got sausages instead of burgers. I do not eat pork and had never taken a bite until tonight. If you dont have burgers, I would have appreciated being offered an alternative; however, I am surprised to receive sausage instead. It is important that your staff exercise greater caution when serving customers, as this situation is entirely unacceptable.
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The service is ridiculous here, the drive thru like a 10 mins wait is a line time.. Horrible location
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it’s actually impressive how every single time I’ve been to this McDonald’s which has been at least 20 times. They managed To take around 12 minutes to 15 minutes just to give you your food. it’s FAST food. I used to even work at a McDonald’s. It shouldn’t be taking as long as they’re taking.
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Nice experience. Went thru the drive thru with a bogo coupon from last visit. The cashier was knowledgeable and knew exactly what to do with the coupon. The big macs were very delicious, too.
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Today I had issues with this location and the app not working, deducted points for a free item and then cancel the free item. The app also wouldn't let me change my payment method even though my payment method was usable. Then the app kept canceling my mobile order for both curb delivery and counter pick up. This location seems to have an issue with accepting mobile orders. It's a shame when there is a reward points system and a location blocks a customer from using that. Mcdonald's needs to go back to offering better deals in their stores instead of mostly or only offering the deals on the app. Because Mcdonald's can not handle mobile orders and can pick and chose when they are not accepting them.
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staff are rude and will mess up your order, seems like im an inconvenience anytime im there
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In the last few months, they've raised their prices twice it's now $5 more to get a smaller burger of McDonald's quality than it is in the full service restaurant, literally in the same parking lot.
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I was not satisfied with my experience today at all. I waited a full 20 minutes just to place an order, and during that time, no one even came to take it. Then it took another 30 minutes for my food to be prepared. In total, I had to wait 50 minutes just to receive my meal. Moreover, it wasn’t even busy enough to justify such a delay. Unfortunately, it was a very disappointing experience.
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Very good experience at this McDonald’s. The service was fast, the staff friendly and the place was clean. The food came out hot and in good condition. I would definitely come back
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I am a door dasher today is wed april 22 , I came to the store for a pick up and the green shirt manager said that I was gonna have to wait because her screens were not working and over heard a co worker tell her thanks god you turned them off because their gonna keep coming , and every time I come to this store at night is always a problem an attitude by the same lady like she hates door dashers I won’t be coming no more and this is proof she had the screens off and is not the first time , every time is a problem in this store to pick up orders hope the owners or boss or wev can go on cameras and see what’s going on this happened at 11 pm
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Man in the drive through said the N word . I am shocked and in disbelief. I come here often, Ive never had an experience like this.
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Bad service everyone talking and slow
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Fries are always cold and burger is always messed up, but the people are at least nice
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Just waited in Drive thru for over 30 Minutes !!!! Ridiculous!!!!
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Staff is nice but orders are usually wrong. Double cheeseburgers with single patties.
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I'm not extremely bothered by this due to working in overnight shift. However, it shouldn't happen. I walked in to order breakfast after ordering, it took almost thirty minutes to get my meal. On top of that, there were four others that were waiting almost the same time or more to get their food. One man came inside the store from drive thru to see why his food taking so long. The young female shift lead or manager simply said "I apologize for the wait, there is only one cook." As someone that used to work in food service, it is unacceptable. No sense of urgency in a fast food chain.
Overall Score
61 / 100
Composite score from health grade, dietary options, ratings, and inspection record — distinct from the state-derived health grade.
Opening hours
- Monday
- Open 24 hours
- Tuesday
- Open 24 hours
- Wednesday
- Open 24 hours
- Thursday
- Open 24 hours
- Friday
- Open 24 hours
- Saturday
- Open 24 hours
- Sunday
- Open 24 hours
Inspection history
The following records are from Florida DBPR public inspection records, most recent first.
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September 9, 2025 · Routine - Food
Inspection Completed - No Further Action
0 high-priority · 0 intermediate · 1 basic
- 29 — Plumbing installed & maintained; mop sink; backflow prevention
This grade is calculated by us from Florida DBPR public inspection records — Florida does not issue official grades. How we calculate it →
Data last updated: September 9, 2025