GRILLERS PUERTO RICO
Is GRILLERS PUERTO RICO a safe place to eat? No — an F, 52/100, at its most recent inspection on December 17, 2025. That visit logged 4 high-priority, 1 intermediate, and 13 basic violations.
Inspectors cited 4 high-priority, 1 intermediate, and 13 basic violations. That leaves it near the bottom of Osceola County on health score. On the upside, the trend has been improving. Safer, higher-graded options nearby are listed below.
F grade · 52/100 · near the bottom of Osceola County on health score
Get directions Call (407) 954-4545
Safer options nearby
Higher-graded restaurants close to GRILLERS PUERTO RICO, by Florida DBPR grade:
- SUBWAY #52772
Restaurant details
- Health grade
- F (52/100)
- Violations
- 18 total — 4 high-priority, 1 intermediate, 13 basic
- Address
- 2295 E IRLO BRONSON MEMORIAL HWY, Kissimmee, FL
- Cuisine
- Other
- Categories
- Puerto Rican restaurant
- Price
- $$
- Rating
- 4.4 stars (5289 reviews)
- Seats
- 200
- Phone
- (407) 954-4545
- Website
- Official website
Community Rating
Reviews via GoogleWhat diners say — our read
Popularity and sanitation part ways on this listing. How guests are treated tends to be raised approvingly here, averaging 5.0 stars.
5 stars is the modal score, given by 23 of the 28 reviewers who rated. Conspicuously absent: portion size, which no reviewer brings up. The split is 23 positive to 5 negative across 28 rated reviews.
None of that is visible in a star rating: the most recent DBPR inspection graded this kitchen an F (52/100), citing 4 high-priority, 1 intermediate, and 13 basic violations. Diner sentiment and inspection result are measuring different things here, and only one of them is checked by the state. That inspection was on December 17, 2025. Across its inspection history the kitchen is improving, which argues for giving it the benefit of the doubt. On health score it sits safer than 1% of the Osceola County restaurants we grade. Among the items recorded were food from approved source and potentially hazardous foods properly thawed.
The practical read: people enjoy eating here, and the kitchen still failed its last inspection. Those are separate claims, and only the second one gets checked by anybody. Everything above is computed from the 28 reviews reproduced below.
Our own analysis of 28 reviews for this restaurant, set against its Florida DBPR inspection record. How we calculate grades →
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Katiuska nos atendió muy amablemente y bien atenta y la comida ni se diga todo fue 10 de 10 desde el aperitivo hasta el Mofongo con carne frita wow
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Katiuska mi me sera fue maravillosa!
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katiuska excelente mesera. comida y bebida de primera. La cerveza de Caguas diaspora riquísima.
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Katiushka es la mejor. Nos hizo buenas recomendaciones en el menú y fue muy servicial.
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Great experience. We were a party of 10, they were organized and the waiter attended us calmly, answered questions about the menu with patience and would check in on us throughout our dinner! Great flow with drinks, appetizers and main course. The food was really good, their appetizer the Fritanguita was perfect, we added pork belly which greatly tied it all together! Thank you Wilson, he was our server!
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This is place is the best Puertorican food In town the people, the food, the atmosphere is 💯 when I come here i feel like family. Wilson our server is great, when we come he treat us like a family member. We all love this place highly recommend
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El lugar muy bonito pero las bebidas 0/10 especialmente el mojito no sabe a nada las cervezas calientes y el servicio 3/10 en el limbo las meseras el guacamole sabe a servilleta ósea a nada anteriormente había ido y los tragos no eran así pero no volvería y el ambiente muy aburrido
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Wilson G was great. Very attentive. Spoke Spanish and English. Food was delicious!!
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El mofongo con churrasco siempre es un 10/10. Un ambiente súper agradable y Wilson G fue maravilloso con la atención. #ChefKiss
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Wilson was an outstanding server!
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Es mi tercera vez aquí y hoy tuve una experiencia horrible. La carne durisima, llena de pellejos me dolio hasta el mention de tanto masticar, ellos se ofrecieron en hacerme la comida otra vez pero no era solo un plato era el mio y el de mi amiga. Se demoran demasiado y les dije que no que esta bien Dejalo así y cuando llego el cheque no fueron capaz ni de quitar uno de los Platos. E ido a lugares mejores que este y cuando hay problemas de cosina te hacen la comida otra vez oh te dan un descuento! - Muy caros para la comida que hacen
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The food was good almost no waiting and Wilson was very attentive. Great atmosphere and entertainment.
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Queeeeee riiiiicooooooo… Gracias 🥴😋🤩🤩😍🥰🥰. Abundante Comida y buen sabor. Fueron muy amables con nosotros. Los recomiendo un montón ☺️☺️☺️
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Delicious. Just like abuela made it.
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Excelente la comida y el servicio
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The food was amazing and Lina was a great! Very attentive and so friendly!!!
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Lina was very friendly and attentive. Great atmosphere and food
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Los mejores! Excelente servicio de parte de Marco quien nos trató con gran amabilidad, cariño y atención. Excelente comida y atmósfera. Volveremos 100%
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Fue una experiencia excelente. Gracias a Marcos nuestro mesero por ser tan atento y brindarnos el mejor servicio. El plato isla del encanto es estupendo.
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Excelente servicio, los meseros son muy amables en especial Marco. La comida super deliciosa y el ambiente muy familiar.
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Sin duda Marcos el mejor mesero.
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Definitivamente asqueroso este lugar 🤮
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Servicio excelente y comida sabrosa
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The food was more than delicious. Service from Katiuska super. We try different restaurants when visited Fl. Grillers is awesome
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Really Good Boricua Restaurant! Gracias Kathiuska!!
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El día del padre espere más de 45 minutos y la mesera que tomo el pedido , nunca lo paso para q lo preparen , en la mesa del acostado vino otra familia que lo atendió otro mesero que estuvo con la camiseta de México fue más atento que si les trajo su pedido más rápido que a mi mesa .
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Everything was awesome; as a business owner I almost never read the reviews because in many cases they may not be reflective of the whole experience; all I see in the reviews are about the service. News flash people it takes time to prepare fresh authentic dishes from scratch, with that being said my experience was the exact opposite. Out of the 2,500 reviews the restaurant still has over a 4 start rating meaning that 80 percent of the folks that came to eat there left satisfied. I'm just saying
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Muy triste , vine a Grillers de Kissimmee con mi familia por primera vez ya que mis amigos me lo habían recomendado pero me llevé una mal experiencia me sentí discriminada ya que me atendió una señorita con el pelo rojo y nos dejó esperando por 40 minutos y no traía ni las bebidas avisamos a otro personal y cuando se le acercó a la señorita que nos había atendido le dijo que esperáramos y cuando avise al frente la señorita muy amable iba hacer las bebidas recién parece que la persona no había mandado mi orden , no somos puertorriqueños pero amamos la comida porque ya hemos ido a otros lados y nos han atendido muy bien no generalizo con el personal porque todos nos querían ayudar pero la señorita siempre decía que esperemos así que decidimos levantarnos y irnos , que triste , espero regresar y ser atendida por otra persona y probar la comida y ser mejor atendida , aparte que espera casi 30 minutos para entrar y esperar más de 40 minutos adentro fue triste y somos peruanos queríamos probar la comida que nos había recomendado mis amistades y yo le dije a la mesera que era primera vez que veníamos y a pesar de eso nos dejó espéranos mucho tiempo, lo escribo para que no le Vuelva a pasar a nadie más ya que es la imagen de su restaurante que tiene una buena recomendación pero yo no tuve la dicha de deleitar su comida Gracias ojo no es por la comida es por la atención que nos brindó la mesera , gracias
Overall Score
27 / 100
Composite score from health grade, dietary options, ratings, and inspection record — distinct from the state-derived health grade.
Opening hours
- Monday
- 11 AM to 9 PM
- Tuesday
- 11 AM to 9 PM
- Wednesday
- 11 AM to 9 PM
- Thursday
- 11 AM to 10 PM
- Friday
- 11 AM to 11 PM
- Saturday
- 11 AM to 11 PM
- Sunday
- 11 AM to 9 PM
Inspection history
The following records are from Florida DBPR public inspection records, most recent first.
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December 17, 2025 · Complaint Full
Inspection Completed - No Further Action
4 high-priority · 1 intermediate · 13 basic
- 01 — Food from approved source; safe, unadulterated, sound condition
- 03 — Temperature control of foods (cold/hot holding, cooking, cooling, reheating)
- 06 — Potentially hazardous foods properly thawed
- 08 — Cross-contamination: raw foods separated; food protected during prep/storage (×3)
- 10 — In-use food dispensing utensils properly stored
- 14 — Food-contact & nonfood-contact surfaces properly designed/maintained
- 16 — Dishwashing facilities; sanitizer test kits; gauges
- 21 — Wiping cloths; clean & soiled linens; laundry (×2)
- 22 — Food-contact surfaces clean and sanitized (×2)
- 23 — Nonfood-contact surfaces clean
- 24 — Storage & handling of clean equipment and utensils; air drying
- 25 — Single-service and single-use items
- 36 — Floors, walls, ceilings clean & maintained; proper ventilation (×2)
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October 1, 2025 · Complaint Full
Call Back - Complied
0 high-priority · 1 intermediate · 2 basic
- 03 — Temperature control of foods (cold/hot holding, cooking, cooling, reheating)
- 21 — Wiping cloths; clean & soiled linens; laundry
- 23 — Nonfood-contact surfaces clean
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July 28, 2025 · Complaint Full
Call Back - Extension given, pending
0 high-priority · 4 intermediate · 3 basic
- 03 — Temperature control of foods (cold/hot holding, cooking, cooling, reheating)
- 10 — In-use food dispensing utensils properly stored
- 21 — Wiping cloths; clean & soiled linens; laundry
- 22 — Food-contact surfaces clean and sanitized
- 23 — Nonfood-contact surfaces clean
- 31 — Handwash sinks accessible; handwashing supplies & sign provided
- 53 — Food manager certification; employee food-safety training
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July 25, 2025 · Complaint Full
Warning Issued
5 high-priority · 6 intermediate · 10 basic
- 01 — Food from approved source; safe, unadulterated, sound condition
- 03 — Temperature control of foods (cold/hot holding, cooking, cooling, reheating) (×2)
- 06 — Potentially hazardous foods properly thawed
- 08 — Cross-contamination: raw foods separated; food protected during prep/storage (×3)
- 10 — In-use food dispensing utensils properly stored (×2)
- 14 — Food-contact & nonfood-contact surfaces properly designed/maintained (×3)
- 21 — Wiping cloths; clean & soiled linens; laundry (×2)
- 22 — Food-contact surfaces clean and sanitized
- 23 — Nonfood-contact surfaces clean
- 29 — Plumbing installed & maintained; mop sink; backflow prevention
- 31 — Handwash sinks accessible; handwashing supplies & sign provided (×2)
- 53 — Food manager certification; employee food-safety training (×2)
This grade is calculated by us from Florida DBPR public inspection records — Florida does not issue official grades. How we calculate it →
Data last updated: December 17, 2025