CHICK-FIL-A OF OCOEE #768

Please please stop serving uncooked waffle fries.

Waited in drive thru for 25 minutes. To only get to the window and be asked to pull up and wait again: For an 8 count nugget and a lemonade. I’m genuinely confused how they are so out of sink. All the employees looked confused and unorganized. Very disappointing experience!

Usually don’t have any issues but didn’t get any dressing for my salad of all things you could forget come on now.!

Anywhere..this place is very favorable for kids and their parents too...starting from breakfast to lunch and to dinner..very very tasty food.

Great as always. God's chicken!!! 😁

This was one of the best locations. The staff is so nice. The place is clean and inviting. Bathrooms are clean. Table side service

This restaurant always has quick great service with a smile Food is always hot and delicious It is truly the only real fast food restaurant 😋

Very disappointed with this location. The playground has been closed for about a year and still hasn’t been repaired. We specifically came here with children, only to find that they still can’t use it. I also ordered a Sprite, but what I received was basically carbonated water with no syrup. When I asked for a replacement, the employee told me I would need to choose a different drink because they couldn’t provide Sprite. If the machine wasn’t working, customers should have been informed before ordering. The cleanliness was also disappointing. The high chairs were not clean, and there were no disposable tray liners available for children. What makes this even more frustrating is that the Chick-fil-A on South Kirkman Road is consistently clean, well-maintained, and staffed by friendly employees who clearly care about customer service and hygiene. The difference between the two locations is noticeable. Overall, this location needs significant improvement in maintenance, cleanliness, and customer service.

This was a very busy location. Drive thru was a little slower than a typical Chick fil A at least in my experience. Food was hot.

Online order pick up is needs major improvement. Things are missing and they are very slow.

Confirmed: Chick-fil-A is the best American restaurant!

I order a grilled chicken with bacon and peppers jack cheese and Large cook fresh. Why the chicken sandwich burnt and American cheese and fries old and soggy. Manager Kristal has a attitude worst then me, I would not ask for it fresh if I did jot always get old food. I wish could add the picture.

In case other teachers were wondering they don’t do teacher appreciation in store it’s predetermined through gift cards I assume.