BUILD MY BURGERS

Excellent burgers and chicken. You customize your own burger and it’s made fresh to your specifications. They suggested getting a double and I regret that I didn’t (I chose carmelized onions, mushrooms, and jalapeños - delicious). One kid got tenders and preferred them to both Layne’s and Raising Cane’s). The wings were also great - tried bbq and Buffalo. Very pleased. The kids got milkshakes after dinner and really enjoyed them. Oh - their fries and rings are solid. They sprinkle the fries with a salty seasoning, so keep that in mind when ordering. I’d visit this place regularly if there were one in my town. The guys behind the counter were friendly and easy going. They answered our questions and were cool when we changed up our order a time or two. Music playing - no televisions - so that was different and enjoyable.

So I was pleased to see they offer a veggie burger. I ordered it but I didn’t expect it to be burnt.it was black and crunchy. Even the sweet potatoes were a little black on the edges. The shake was good and the other person liked her cheese burger and thought is was good. As the vegetarian I will pass on returning.

Food was decent for a suprisingly fair price. EDIT: Prices were raised pretty significantly so I’m editing my review.

Delicious. Double check your bag to make sure they got everything in ya order. LOVE that Oreo shake.

If I ask for my order to be remade that’s what needs to be done.

I really enjoyed the burger and fries (I'm a fool for crinkle cuts). The employee helped me understand the concept since it was my first time there. Compared to other places, it was a bit pricey; no lunch value or combo deal, everything is pretty much individually priced. I arrived at opening, so I was the only one there, but the location and inside decor seems like it could be a pretty good vibe.

Trying to be too much like 5 guys but way overpriced compared to five guys, butger was good, not bad but not worth the price, fries are not even close to as good as five guys! Would give it more star if price was a lot cheaper, just way overpriced!

Pricey for what you get. The sweet potato fries were soggy and limp. Not sure what happened to them. Maybe put them in the container too soon. The hamburgers were so peppery but it was one burger on each burger ordered. Very inconsistent. Lastly, the strawberry milkshake was premade. Like sitting in the fridge ready to go so it was like drinking thick milk. Not a fan.

to spend 20$ on 2 burgers (it was buy one get one free mind you) I would much rather go to McDonald's or checkers. the size of the burger is small,flavor wise nothing out of the ordinary, fries were soggy and had too much black pepper for my taste. the milkshakes are good tho. won't be spending my money here again.

Look at the burger I received. I don’t think there is anything else I need to say. ABSOLUTE GARBAGE, PERIOD.

It was my first time here and honestly, I did not enjoy my burger. In my opinion, the whole point of purchasing a burger is to enjoy it's taste and meaty patties. I was under the impression patties were going to be an agreeable size and when I ordered a double patty burger, the patties were not patties at all, it was more like a thin slice of ham and it was so small; like a kid's meal type of burger. To top it off, the patties were super salty. French fries were not crispy and I had to clean a table since the tables were dirty and sticky. I can appreciate the choice of building my burger, freshness of ingredients and choices of toppings, but honestly for the price spent it's not worth what they offer since everything else you want to add aside from what it's being offered, there is an upcharge.

Overpriced. Paid $55 for two burgers with 2 1/8 patties, two sides of fries, and all I could taste was salt, pepper, and mustard.

Had heard decent things about this place for a while, so I decided to try it out. The beef patties themselves were good and seasoned well. However, was slightly disappointed by lack of sauces and soggy fries. It’s interesting that a place that specializes on burgers has something like thousand island sauce and not a simple garlic aioli. For the price I expected more. Service was fine.

Ordered a side of onion rings for $6.99 they put one onion ring on the burger and charger me $7. Called to have it made right on card told me just to drive back to store to get it…

So delicious. I am from Houston visiting Orlando and I am very happy I got to try the only BMB known as of yet!! I came here twice on my trip😂🙏 will be thinking ab this spot for years to come

The burger was an 8/10. The friesssss was soooooo soggy. I had to throw it all out. I’m so mad because I had to pay extra for it. Burger was good tho

Wanted to support local business, and glad I went to BMB. Service was quick and friendly. Perfectly simple menu. Burger was delicious (love the potato bun). Oreo milkshake is SO creamy and flavorful. They forgot my $1 cookie, but portions were so big I didn’t really care.

I felt welcomed here by the staff and they took their time taking my order and making sure I understood everything and that they got it right. It's not complicated at all of course but still nice. The burger was excellent! Very well cooked and the triple cheese and onion bits made it pop. Fries were popping hot and fresh and decently seasoned. Milk shake was tasty as well even though I normally prefer mine to be liquid diabetes. Overall, a good experience with great food and kind staff, will be coming back

I am beyond frustrated with my experience at Build My Burger. This was hands down one of the worst customer service experiences I’ve ever had. After a LONG DAY at the parks , we were tired and hungry . When we walked in, there was absolutely no one else in the store—just us. We ordered two simple burgers and expected a normal wait time. Instead, we sat there for over 30 minutes with no communication, no updates, and no sense of urgency from the staff. What made it even worse was watching a group of seven people come in after us and receive all of their food in less than five minutes. Seven meals came out before our TWO. That is completely unacceptable and shows a total lack of organization and respect for customers. It honestly felt like there was no management present at all. No one seemed to care that we had been waiting, and there was zero effort to fix the situation or even acknowledge it. We felt completely ignored. If this is how customers are treated, I would not recommend this place to anyone. Long wait times, poor service, and no accountability. Do better.

Yummy burger

The burgers were real good. All I have to say. bring your own condiments. Especially ketchup, their ketchup is extremely watered down .

I ordered from this place on Uber eats and took advantage of the buy one get one smash burgers. I paid an extra $6 to make them doubles and it's an okay Burger but I'm extremely disappointed at how the meat doesn't cover the entire bun and they charge over $15 for this tiny little bit and do not provide fries. The advertisement on Uber eats was misleading because I was under the assumption it came with fries. $30 for two little burgers the size of a double cheese. Will not be ordering from here again.