CHARLEY'S PHILLY STEAKS
CHARLEY'S PHILLY STEAKS is a fair-to-middling result — a B, 85/100, at its latest inspection on August 5, 2025.
Inspectors cited 1 high-priority, 1 intermediate, and 4 basic violations. That puts it safer than 30% of Orange County restaurants we grade. Diner rating: 4.5 from 1,792 reviews.
B · 85/100 · safer than 30% of Orange County restaurants we grade
Get directions Call (407) 271-4359
Restaurant details
- Health grade
- B (85/100)
- Violations
- 6 total — 1 high-priority, 1 intermediate, 4 basic
- Address
- 11376 S ORANGE BLOSSOM TRL, Orlando, FL
- Cuisine
- Other
- Categories
- Sandwich shop
- Price
- $
- Rating
- 4.5 stars (1792 reviews)
- Seats
- 34
- Phone
- (407) 271-4359
- Website
- Official website
Community Rating
Reviews via GoogleWhat diners say — our read
Sorted by date, these 28 reviews trend upward. Service tends to be raised approvingly here, averaging 4.7 stars. After that, pacing appears most often — 25% of the corpus, averaging 4.6.
If you had to pick one number to represent this corpus it would be 5, the most frequently given rating (25 reviews). A third strand, freshness, appears in 18% of them at 3.4 stars. The split is 25 positive to 3 negative across 28 rated reviews.
The kitchen graded a B (85/100) on 1 high-priority, 1 intermediate, and 4 basic violations at its last inspection, which is roughly where the reviews sit too. DBPR last walked in on August 5, 2025. That puts it ahead of 30% of graded kitchens in Orange County. The citations behind that grade include dishwashing facilities.
Nothing here pulls in opposite directions — an unusually clean read. The individual reviews are below, newest first, if you want the raw material.
Our own analysis of 28 reviews for this restaurant, set against its Florida DBPR inspection record. How we calculate grades →
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Excellent customer service. People very helpful.
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Best service and food I've gotten so far, massively nice service because I wanted a home made looking grilled cheese, and they did their best. I got the best grilled cheese in my whole life. Best cook ever: Maria 🗣🔥
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⭐⭐⭐⭐⭐ Maria was wonderful! She took the time to advise me and explain everything clearly. She was kind, professional, and very helpful. Thank you for the excellent service!
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The food is great
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Nice and fast pace!
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Comida demasiado deliciosa
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La cajera es muy amable excelente atención , todo fue muy rápido
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Muy buena calidad y excelente servicio por parte de los trabajadores
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My husband and me had an amazing time. Maria F was friendly and professional. The restaurant should be proud of having her there. 😊👍💪
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Maria F is amazing we had an excellent experience. She was welcoming, patient, and very helpful. Fast service with a great attitude. Definitely coming back!”
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Very helpful and attentive with my order very happy with the service my food was re done after I made a mistake ordering online.
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One of the best Philly cheesesteaks I’ve had Fresh tasty and the portion was good Service was fast and everyone was nice Recommend
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Excelente servicio y personal 10 de 10 sobre todo la chica del drive thru de trenzas rojas muy buen trabajo
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I recently visited Charleys Cheesesteaks and was really impressed with both the food and the service. The steak sandwich was flavorful, cheesy, and cooked perfectly, and the lemonade was refreshing and fresh. My order came out quickly, and everything was hot and well prepared. The staff members were friendly, helpful, and stayed professional the entire time. I also noticed how clean and organized the restaurant was, even during a busy rush. It’s clear the team cares about quality and customer satisfaction. Overall, this location delivers great food, fast service, and a positive atmosphere every time. I’ll definitely continue coming back and recommending it to other people.
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Foods great but be prepared to sit in a drive through for 20 minutes to get it
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Simplesmente delicioso
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Have ate at other CC locations and they all have been very Skimpy with portions sizes,and no Customer Service worth talking about, but this Location when all out ! I received a huge portion of steak in the Cheese Steak Sandwich and it was Super Juicy & Tasty. Delivery was as advertised and in time. Customer Service was amazing And Delivery Driver was very professional and friendly. Without including Delivery charges and Tip charges the Medium size Combo was 16.99. but After Tax, Tip, Delivery Total was $ 26.59 😨😲😲😮 Which I think is a bit much for 1 person. I Do recommend the food taste from this Location to everyone👍. I will be ordering from them real soon! (Online Ordering comnent) Not in Fine in !
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Excelente Servicio son muy amables y muy cordiales
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Me encanta comer aquí , la comida es buenísima y la atención es maravillosa de los recomiendo siempre tienen promociones 😊
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Me gusta la atención que ofrecen las chicas!!! Demasiado amable un servicio 10/10 para Nuby y María
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Young male at register was eating and talking to old Hispanic lady for 10 min straight before even giving me my food. By the time I got home my food was cold bc it was sitting at the window for 10min before even paying me out. Then he gives me the wrong change. I call the store to let them know I will be coming back with my food and receipt and again the young male hangs up my call when I asked to speak to the manager. So I will be up there bright and early when y’all open to get my refund.
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The staff was friendly and very fast paced . I didnt wait long for my order.
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The food at charleys was amazing everything was fresh and delicious, Everything tasted great.
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I got greeted with great customer service, and the Philly cheese steaks was delicious as it should be, thank you Anubis, Kathy & Maria for the customer service n good food, I will be revisiting
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Absolutely horrible. 2 sandwich, $28 and the meat was dry, over cooked and beyond salty. The quality has gone WAY down while the price increases.
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Love Charleys awesome subs.
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Amaizing tread
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Excelente atención la de María y David
Overall Score
52 / 100
Composite score from health grade, dietary options, ratings, and inspection record — distinct from the state-derived health grade.
Opening hours
- Monday
- 10 AM to 10 PM
- Tuesday
- 10 AM to 10 PM
- Wednesday
- 10 AM to 10 PM
- Thursday
- 10 AM to 10 PM
- Friday
- 10 AM to 10 PM
- Saturday
- 10 AM to 10 PM
- Sunday
- 10 AM to 10 PM
Inspection history
The following records are from Florida DBPR public inspection records, most recent first.
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August 5, 2025 · Routine - Food
Inspection Completed - No Further Action
1 high-priority · 1 intermediate · 4 basic
- 03 — Temperature control of foods (cold/hot holding, cooking, cooling, reheating) (×2)
- 14 — Food-contact & nonfood-contact surfaces properly designed/maintained
- 16 — Dishwashing facilities; sanitizer test kits; gauges
- 29 — Plumbing installed & maintained; mop sink; backflow prevention
- 35 — Insects/rodents/pests; outer openings protected against pests
Safer options nearby
Higher-graded restaurants close to CHARLEY'S PHILLY STEAKS, by Florida DBPR grade:
- KFC W750040
- BAHAMA BUCKS
This grade is calculated by us from Florida DBPR public inspection records — Florida does not issue official grades. How we calculate it →
Data last updated: August 5, 2025