CHARLEY'S PHILLY STEAKS

CHARLEY'S PHILLY STEAKS is a fair-to-middling result — a B, 85/100, at its latest inspection on August 5, 2025.

Inspectors cited 1 high-priority, 1 intermediate, and 4 basic violations. That puts it safer than 30% of Orange County restaurants we grade. Diner rating: 4.5 from 1,792 reviews.

B · 85/100 · safer than 30% of Orange County restaurants we grade

Get directions Call (407) 271-4359

Restaurant details

Health grade
B (85/100)
Violations
6 total — 1 high-priority, 1 intermediate, 4 basic
Address
11376 S ORANGE BLOSSOM TRL, Orlando, FL
Cuisine
Other
Categories
Sandwich shop
Price
$
Rating
4.5 stars (1792 reviews)
Seats
34
Phone
(407) 271-4359
Website
Official website
Photo of CHARLEY'S PHILLY STEAKS
Photo: Rodolfo Tovar

Community Rating

Reviews via Google
4.5 Community-sourced rating 1,792 reviews
Read all reviews on Google →

What diners say — our read

Sorted by date, these 28 reviews trend upward. Service tends to be raised approvingly here, averaging 4.7 stars. After that, pacing appears most often — 25% of the corpus, averaging 4.6.

If you had to pick one number to represent this corpus it would be 5, the most frequently given rating (25 reviews). A third strand, freshness, appears in 18% of them at 3.4 stars. The split is 25 positive to 3 negative across 28 rated reviews.

The kitchen graded a B (85/100) on 1 high-priority, 1 intermediate, and 4 basic violations at its last inspection, which is roughly where the reviews sit too. DBPR last walked in on August 5, 2025. That puts it ahead of 30% of graded kitchens in Orange County. The citations behind that grade include dishwashing facilities.

Nothing here pulls in opposite directions — an unusually clean read. The individual reviews are below, newest first, if you want the raw material.

Our own analysis of 28 reviews for this restaurant, set against its Florida DBPR inspection record. How we calculate grades →

  • June 29, 2026

    Excellent customer service. People very helpful.

  • June 27, 2026

    Best service and food I've gotten so far, massively nice service because I wanted a home made looking grilled cheese, and they did their best. I got the best grilled cheese in my whole life. Best cook ever: Maria 🗣🔥

  • June 27, 2026

    ⭐⭐⭐⭐⭐ Maria was wonderful! She took the time to advise me and explain everything clearly. She was kind, professional, and very helpful. Thank you for the excellent service!

  • June 13, 2026

    The food is great

  • June 13, 2026

    Nice and fast pace!

  • June 13, 2026

    Comida demasiado deliciosa

  • June 7, 2026

    La cajera es muy amable excelente atención , todo fue muy rápido

  • June 6, 2026

    Muy buena calidad y excelente servicio por parte de los trabajadores

  • June 6, 2026

    My husband and me had an amazing time. Maria F was friendly and professional. The restaurant should be proud of having her there. 😊👍💪

  • June 6, 2026

    Maria F is amazing we had an excellent experience. She was welcoming, patient, and very helpful. Fast service with a great attitude. Definitely coming back!”

  • May 28, 2026

    Very helpful and attentive with my order very happy with the service my food was re done after I made a mistake ordering online.

  • May 24, 2026

    One of the best Philly cheesesteaks I’ve had Fresh tasty and the portion was good Service was fast and everyone was nice Recommend

  • May 24, 2026

    Excelente servicio y personal 10 de 10 sobre todo la chica del drive thru de trenzas rojas muy buen trabajo

  • May 6, 2026

    I recently visited Charleys Cheesesteaks and was really impressed with both the food and the service. The steak sandwich was flavorful, cheesy, and cooked perfectly, and the lemonade was refreshing and fresh. My order came out quickly, and everything was hot and well prepared. The staff members were friendly, helpful, and stayed professional the entire time. I also noticed how clean and organized the restaurant was, even during a busy rush. It’s clear the team cares about quality and customer satisfaction. Overall, this location delivers great food, fast service, and a positive atmosphere every time. I’ll definitely continue coming back and recommending it to other people.

  • April 24, 2026

    Foods great but be prepared to sit in a drive through for 20 minutes to get it

  • April 23, 2026

    Simplesmente delicioso

  • April 23, 2026

    Have ate at other CC locations and they all have been very Skimpy with portions sizes,and no Customer Service worth talking about, but this Location when all out ! I received a huge portion of steak in the Cheese Steak Sandwich and it was Super Juicy & Tasty. Delivery was as advertised and in time. Customer Service was amazing And Delivery Driver was very professional and friendly. Without including Delivery charges and Tip charges the Medium size Combo was 16.99. but After Tax, Tip, Delivery Total was $ 26.59 😨😲😲😮 Which I think is a bit much for 1 person. I Do recommend the food taste from this Location to everyone👍. I will be ordering from them real soon! (Online Ordering comnent) Not in Fine in !

  • April 23, 2026

    Excelente Servicio son muy amables y muy cordiales

  • April 14, 2026

    Me encanta comer aquí , la comida es buenísima y la atención es maravillosa de los recomiendo siempre tienen promociones 😊

  • April 13, 2026

    Me gusta la atención que ofrecen las chicas!!! Demasiado amable un servicio 10/10 para Nuby y María

  • April 11, 2026

    Young male at register was eating and talking to old Hispanic lady for 10 min straight before even giving me my food. By the time I got home my food was cold bc it was sitting at the window for 10min before even paying me out. Then he gives me the wrong change. I call the store to let them know I will be coming back with my food and receipt and again the young male hangs up my call when I asked to speak to the manager. So I will be up there bright and early when y’all open to get my refund.

  • April 10, 2026

    The staff was friendly and very fast paced . I didnt wait long for my order.

  • April 7, 2026

    The food at charleys was amazing everything was fresh and delicious, Everything tasted great.

  • April 2, 2026

    I got greeted with great customer service, and the Philly cheese steaks was delicious as it should be, thank you Anubis, Kathy & Maria for the customer service n good food, I will be revisiting

  • March 31, 2026

    Absolutely horrible. 2 sandwich, $28 and the meat was dry, over cooked and beyond salty. The quality has gone WAY down while the price increases.

  • March 29, 2026

    Love Charleys awesome subs.

  • March 17, 2026

    Amaizing tread

  • March 17, 2026

    Excelente atención la de María y David

Overall Score

52 / 100

  • Health inspection grade 30/40
    Grade B
  • Dietary transparency 0/20
    None listed
  • Community rating 18/20
    4.5★ average
  • Hidden-gem status 0/10
    Not flagged
  • Track record 4/10
    Stable, 0% clean

Composite score from health grade, dietary options, ratings, and inspection record — distinct from the state-derived health grade.

Opening hours

Monday
10 AM to 10 PM
Tuesday
10 AM to 10 PM
Wednesday
10 AM to 10 PM
Thursday
10 AM to 10 PM
Friday
10 AM to 10 PM
Saturday
10 AM to 10 PM
Sunday
10 AM to 10 PM

Inspection history

The following records are from Florida DBPR public inspection records, most recent first.

  1. August 5, 2025 · Routine - Food

    Inspection Completed - No Further Action

    1 high-priority · 1 intermediate · 4 basic

    • 03 — Temperature control of foods (cold/hot holding, cooking, cooling, reheating) (×2)
    • 14 — Food-contact & nonfood-contact surfaces properly designed/maintained
    • 16 — Dishwashing facilities; sanitizer test kits; gauges
    • 29 — Plumbing installed & maintained; mop sink; backflow prevention
    • 35 — Insects/rodents/pests; outer openings protected against pests

Safer options nearby

Higher-graded restaurants close to CHARLEY'S PHILLY STEAKS, by Florida DBPR grade:

This grade is calculated by us from Florida DBPR public inspection records — Florida does not issue official grades. How we calculate it →

Data last updated: August 5, 2025