CIAO ITALIA

Health grade
F · 56/100
Orange County rank
Safer than 3%
Diner rating
4.3 ★ · 1,230 reviews
Violations
3 high-priority, 2 intermediate, and 4 basic
Last inspected
Jun 2026

By score it ranks safer than 3% of Orange County restaurants we grade. The report logged 3 high-priority, 2 intermediate, and 4 basic violations. Higher-graded kitchens nearby are mapped below.

F grade · 56/100 · safer than 3% of Orange County restaurants we grade

Get directions Call (407) 354-0770

Safer options nearby

Higher-graded restaurants close to CIAO ITALIA, by Florida DBPR grade:

Restaurant details

Health grade
F (56/100)
Violations
9 total — 3 high-priority, 2 intermediate, 4 basic
Address
6149 WESTWOOD BLVD, Orlando, FL
Cuisine
Italian
Categories
Italian restaurant, Caterer, Restaurant
Price
$20–80
Rating
4.3 stars (1230 reviews)
Seats
110
Phone
(407) 354-0770
Website
Official website
Photo of CIAO ITALIA
Photo: Ciao Italia Ristorante

Community Rating

Reviews via Google
4.3 Community-sourced rating 1,230 reviews
Read all reviews on Google →

What diners say — our read

Read the reviews alone and you would never guess the grade. Reviewers who mention front-of-house rate this place 5.0 on average — it is working in the restaurant’s favour.

No one in this corpus comments on how much food arrives at all. The split is 23 positive to 0 negative across 23 rated reviews.

None of that is visible in a star rating: the most recent DBPR inspection graded this kitchen an F (56/100), citing 3 high-priority, 2 intermediate, and 4 basic violations. Diner sentiment and inspection result are measuring different things here, and only one of them is checked by the state. The visit behind that grade was June 11, 2026. That puts it ahead of 3% of graded kitchens in Orange County. For specifics, the last inspection cited cross-contamination and in-use food dispensing utensils properly stored.

What to do with that is a judgement call — the reviews describe the experience, the grade describes the conditions behind it. The underlying reviews are reproduced in full underneath.

Our own analysis of 23 reviews for this restaurant, set against its Florida DBPR inspection record. How we calculate grades →

  • June 30, 2026

    Excellent food and friendly service

  • June 30, 2026

    Jonathan was great. Food was excellent.

  • June 30, 2026

    Emilio was awesome and took good care of us and the food was delicious!

  • June 29, 2026

    We all enjoyed an excellent meal and had tremendous service by Jonathan. He was very thoughtful in his suggestions and friendly and considerate.

  • June 29, 2026

    This place was amazing!!! You won't regret it!

  • June 27, 2026

    Food was delicious, the staff was very nice. Had a lovely time!

  • June 27, 2026

    Good service, delicious food, kind staff.

  • June 26, 2026

    I'm visiting Orlando for work and chose the local eatery. What a great call! I always go for homemade pasta, and the lasagna with meatballs was the best ever! Great service too.

  • June 26, 2026

    This place is an absolute gem. We found it because it was close to our hotel and are so glad we did. It was the most exquisite Italian meal I have had in quite some time. Service and atmosphere were phenomenal and the food was out of this world. I cannot recommend this place highly enough.

  • June 26, 2026

    The waiter Emilio was wonderful he came often to the table to check on us.

  • June 25, 2026

    The food was delicious, and Emilio and Sean, our waiters, were incredibly friendly and attentive.

  • June 25, 2026

    We came in with a party of 24 unannounced. Thought it might be a problem. On the contrary!! Food and service were phenomenal!! They could not have been more accommodating!!

  • June 24, 2026

    Stopped here after a day of volleyball at the convention center. Emilio was our server. Amazing food and service- will be back. Very quick and had a great menu!

  • June 24, 2026

    Great evening staff recommend excellent wine salmon was great will return to try other selection 😋

  • June 24, 2026

    I absolutely recommend this establishment. The food was absolutely amazing! The service was also excellent; Sandor was a pleasure and very attentive!

  • June 24, 2026

    Ricardo is great ! What’s hidden gem in Orlando! Wonderful food, excellent service. The lasagna is awesome. Highly recommend. Charming restaurant that feels very authentic.

  • June 24, 2026

    It was fabulous! Very great food and service!

  • June 23, 2026

    We visited based on other positive reviews, and Ciao did not disappoint. The service was pleasant and prompt. My wife had excellent spaghetti and meatball, and the pasta linguine was as good as I've ever had. Highly recommended!

  • June 23, 2026

    Wonderful meal and fantastic service. Ricardo provided spot on service from wine recommendations to the best specials.

  • June 23, 2026

    Ricardo and Jose were exceptional! Great service!! Food was fresh and delicious!!! Highly recommend!!!

  • June 23, 2026

    Ricardo and Jose were excellent! Food and service were wonderful.

  • June 22, 2026

    Service was beyond excellent and the food was simply amazing.

  • June 22, 2026

    From the stunning presentation of the dishes to the delicious flavors, everything tonight was perfect. The staff was incredibly attentive. An absolute gem of a restaurant! We will return!

Overall Score

31 / 100

  • Health inspection grade 0/40
    Grade F
  • Dietary transparency 10/20
    3 options listed
  • Community rating 17/20
    4.3★ average
  • Hidden-gem status 0/10
    Not flagged
  • Track record 4/10
    Stable, 0% clean

Composite score from health grade, dietary options, ratings, and inspection record — distinct from the state-derived health grade.

Opening hours

Monday
5 to 10 PM
Tuesday
5 to 10 PM
Wednesday
5 to 10 PM
Thursday
5 to 10 PM
Friday
5 to 10 PM
Saturday
5 to 10 PM
Sunday
5 to 10 PM

Inspection history

The following records are from Florida DBPR public inspection records, most recent first.

  1. June 11, 2026 · Routine - Food

    Administrative complaint recommended

    3 high-priority · 2 intermediate · 4 basic

    • 03 — Temperature control of foods (cold/hot holding, cooking, cooling, reheating)
    • 08 — Cross-contamination: raw foods separated; food protected during prep/storage (×3)
    • 10 — In-use food dispensing utensils properly stored
    • 24 — Storage & handling of clean equipment and utensils; air drying
    • 50 — Current license, properly displayed
    • 53 — Food manager certification; employee food-safety training (×2)

This grade is calculated by us from Florida DBPR public inspection records — Florida does not issue official grades. How we calculate it →

Data last updated: June 11, 2026