CIAO ITALIA
- Health grade
- F · 56/100
- Orange County rank
- Safer than 3%
- Diner rating
- 4.3 ★ · 1,230 reviews
- Violations
- 3 high-priority, 2 intermediate, and 4 basic
- Last inspected
- Jun 2026
By score it ranks safer than 3% of Orange County restaurants we grade. The report logged 3 high-priority, 2 intermediate, and 4 basic violations. Higher-graded kitchens nearby are mapped below.
F grade · 56/100 · safer than 3% of Orange County restaurants we grade
Get directions Call (407) 354-0770
Safer options nearby
Higher-graded restaurants close to CIAO ITALIA, by Florida DBPR grade:
- SUBWAY #18172
Restaurant details
- Health grade
- F (56/100)
- Violations
- 9 total — 3 high-priority, 2 intermediate, 4 basic
- Address
- 6149 WESTWOOD BLVD, Orlando, FL
- Cuisine
- Italian
- Categories
- Italian restaurant, Caterer, Restaurant
- Price
- $20–80
- Rating
- 4.3 stars (1230 reviews)
- Seats
- 110
- Phone
- (407) 354-0770
- Website
- Official website
Community Rating
Reviews via GoogleWhat diners say — our read
Read the reviews alone and you would never guess the grade. Reviewers who mention front-of-house rate this place 5.0 on average — it is working in the restaurant’s favour.
No one in this corpus comments on how much food arrives at all. The split is 23 positive to 0 negative across 23 rated reviews.
None of that is visible in a star rating: the most recent DBPR inspection graded this kitchen an F (56/100), citing 3 high-priority, 2 intermediate, and 4 basic violations. Diner sentiment and inspection result are measuring different things here, and only one of them is checked by the state. The visit behind that grade was June 11, 2026. That puts it ahead of 3% of graded kitchens in Orange County. For specifics, the last inspection cited cross-contamination and in-use food dispensing utensils properly stored.
What to do with that is a judgement call — the reviews describe the experience, the grade describes the conditions behind it. The underlying reviews are reproduced in full underneath.
Our own analysis of 23 reviews for this restaurant, set against its Florida DBPR inspection record. How we calculate grades →
-
Excellent food and friendly service
-
Jonathan was great. Food was excellent.
-
Emilio was awesome and took good care of us and the food was delicious!
-
We all enjoyed an excellent meal and had tremendous service by Jonathan. He was very thoughtful in his suggestions and friendly and considerate.
-
This place was amazing!!! You won't regret it!
-
Food was delicious, the staff was very nice. Had a lovely time!
-
Good service, delicious food, kind staff.
-
I'm visiting Orlando for work and chose the local eatery. What a great call! I always go for homemade pasta, and the lasagna with meatballs was the best ever! Great service too.
-
This place is an absolute gem. We found it because it was close to our hotel and are so glad we did. It was the most exquisite Italian meal I have had in quite some time. Service and atmosphere were phenomenal and the food was out of this world. I cannot recommend this place highly enough.
-
The waiter Emilio was wonderful he came often to the table to check on us.
-
The food was delicious, and Emilio and Sean, our waiters, were incredibly friendly and attentive.
-
We came in with a party of 24 unannounced. Thought it might be a problem. On the contrary!! Food and service were phenomenal!! They could not have been more accommodating!!
-
Stopped here after a day of volleyball at the convention center. Emilio was our server. Amazing food and service- will be back. Very quick and had a great menu!
-
Great evening staff recommend excellent wine salmon was great will return to try other selection 😋
-
I absolutely recommend this establishment. The food was absolutely amazing! The service was also excellent; Sandor was a pleasure and very attentive!
-
Ricardo is great ! What’s hidden gem in Orlando! Wonderful food, excellent service. The lasagna is awesome. Highly recommend. Charming restaurant that feels very authentic.
-
It was fabulous! Very great food and service!
-
We visited based on other positive reviews, and Ciao did not disappoint. The service was pleasant and prompt. My wife had excellent spaghetti and meatball, and the pasta linguine was as good as I've ever had. Highly recommended!
-
Wonderful meal and fantastic service. Ricardo provided spot on service from wine recommendations to the best specials.
-
Ricardo and Jose were exceptional! Great service!! Food was fresh and delicious!!! Highly recommend!!!
-
Ricardo and Jose were excellent! Food and service were wonderful.
-
Service was beyond excellent and the food was simply amazing.
-
From the stunning presentation of the dishes to the delicious flavors, everything tonight was perfect. The staff was incredibly attentive. An absolute gem of a restaurant! We will return!
Overall Score
31 / 100
Composite score from health grade, dietary options, ratings, and inspection record — distinct from the state-derived health grade.
Opening hours
- Monday
- 5 to 10 PM
- Tuesday
- 5 to 10 PM
- Wednesday
- 5 to 10 PM
- Thursday
- 5 to 10 PM
- Friday
- 5 to 10 PM
- Saturday
- 5 to 10 PM
- Sunday
- 5 to 10 PM
Inspection history
The following records are from Florida DBPR public inspection records, most recent first.
-
June 11, 2026 · Routine - Food
Administrative complaint recommended
3 high-priority · 2 intermediate · 4 basic
- 03 — Temperature control of foods (cold/hot holding, cooking, cooling, reheating)
- 08 — Cross-contamination: raw foods separated; food protected during prep/storage (×3)
- 10 — In-use food dispensing utensils properly stored
- 24 — Storage & handling of clean equipment and utensils; air drying
- 50 — Current license, properly displayed
- 53 — Food manager certification; employee food-safety training (×2)
This grade is calculated by us from Florida DBPR public inspection records — Florida does not issue official grades. How we calculate it →
Data last updated: June 11, 2026