MCDONALD'S CORPORATION
MCDONALD'S CORPORATION lands in the middle of the pack: a B health grade at 89/100 from its most recent inspection on December 30, 2025.
Inspectors cited 1 high-priority and 3 basic violations. That puts it safer than 40% of Orange County restaurants we grade. Diner rating: 3.6 from 6,709 reviews.
B · 89/100 · safer than 40% of Orange County restaurants we grade
Get directions Call (407) 345-8996
Restaurant details
- Health grade
- B (89/100)
- Violations
- 4 total — 1 high-priority, 3 basic
- Address
- 9814 INTERNATIONAL DR, Orlando, FL
- Cuisine
- Other
- Categories
- Fast food restaurant, Breakfast restaurant, Coffee shop, Hamburger restaurant, Restaurant, Sandwich shop
- Price
- $10–20
- Rating
- 3.6 stars (6709 reviews)
- Seats
- 132
- Phone
- (407) 345-8996
- Website
- Official website
Community Rating
Reviews via GoogleWhat diners say — our read
Recent diners are rating this place better than the back catalogue suggests. Service cuts both ways here, averaging 3.0 among the reviews that raise it. Whether food comes out hot is the next most common subject, in 21% of reviews (averaging 2.3).
6 of 14 rated reviews are four stars or higher; 7 are two or lower. How long an order takes shows up in 21% of reviews as well, averaging 1.3. If you had to pick one number to represent this corpus it would be 1, the most frequently given rating (6 reviews).
On the health side, the most recent DBPR inspection returned a B (89/100) with 1 high-priority and 3 basic violations — middling, much like the reviews. DBPR last walked in on December 30, 2025. Ranked against Orange County, it is safer than 40% of the restaurants we score. The citations behind that grade include food-contact surfaces clean and sanitized.
The weak part of this listing is the experience, not the sanitation — those are different failures. Read the originals below and judge the pattern yourself.
Our own analysis of 14 reviews for this restaurant, set against its Florida DBPR inspection record. How we calculate grades →
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Great
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The customer service was AMAZING. All members were professional, direct, clear, and it surpassed expectations and previous McDonald's experiences. I had to share this.
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Food was great service is great 10 out of 10
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Typical McDonald’s. Both the food quality and lack of cleanliness are pretty standard for a McDonalds. However, the service is awful. Went grabbed breakfast a few times while we stayed nearby. The morning staff is slow and not at all interested in the customer. While our food was usually served without an infuriating wait, I believe we got extremely lucky. We saw so many people with incorrect orders, and we saw more than a few walk out without their food due to a long wait.
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Ordered at the Kiosk and food was suppose to be brought to the table. Nope they kept yelling numbers nobody could hear. It was a cluster and my food got cold waiting for me to come get it.
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Food is fresh and delicious
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Muy limpio, me quedé sorprendida de la limpieza y la atención, dos cosas muy poco común en un Mc Donalds tienen. El Manger del turno (06/18/2026 11pm) muy atento y amable.
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Forgot half my order
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Was good. My friend ordered what I didn't want and proceeded to try and order as I was saying that's all and seemed mad. Sir we are not on a date and I don't owe u anything. Don't order like you gonna pay...
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Bad actitud serving like they don't like it
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I think maybe the pizza is flown in from Italy. It would explain having to wait over an hour for cold pizza.
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It is a shame that Mickey D can't afford real humans to take your order
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Demasiada espera por un caramel frappe 20 minutos es ilógico
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Worst McDonald’s ever. They gave us everything wrong. Bad customer service and we were missing food.
Overall Score
48 / 100
Composite score from health grade, dietary options, ratings, and inspection record — distinct from the state-derived health grade.
Opening hours
- Monday
- Open 24 hours
- Tuesday
- Open 24 hours
- Wednesday
- Open 24 hours
- Thursday
- Open 24 hours
- Friday
- Open 24 hours
- Saturday
- Open 24 hours
- Sunday
- Open 24 hours
Inspection history
The following records are from Florida DBPR public inspection records, most recent first.
-
December 30, 2025 · Complaint Full
Inspection Completed - No Further Action
1 high-priority · 0 intermediate · 3 basic
- 03 — Temperature control of foods (cold/hot holding, cooking, cooling, reheating)
- 14 — Food-contact & nonfood-contact surfaces properly designed/maintained (×2)
- 22 — Food-contact surfaces clean and sanitized
Safer options nearby
Higher-graded restaurants close to MCDONALD'S CORPORATION, by Florida DBPR grade:
- TODOVOS
- EVERGLADES REST/QUIET BAR/BALL
This grade is calculated by us from Florida DBPR public inspection records — Florida does not issue official grades. How we calculate it →
Data last updated: December 30, 2025