MCDONALD'S #5741

MCDONALD'S #5741 is slipping. It still carries a B (80/100), but the trend across its recent inspections points down — worth a look at the history below before you go.

Its most recent inspection on June 22, 2026 cited 2 high-priority and 4 basic violations. It currently ranks safer than 19% of Seminole County restaurants we grade. Diner rating: 3.3 from 2,662 reviews.

Trend: declining · B (80/100)

Get directions Call (407) 321-5837

Restaurant details

Health grade
B (80/100)
Violations
6 total — 2 high-priority, 4 basic
Address
150 HICKMAN DR, Sanford, FL
Cuisine
Other
Categories
Fast food restaurant, Breakfast restaurant, Coffee shop, Hamburger restaurant, Restaurant, Sandwich shop
Price
$10–20
Rating
3.3 stars (2662 reviews)
Seats
94
Phone
(407) 321-5837
Website
Official website
Photo of MCDONALD'S #5741
Photo: McDonald's

Community Rating

Reviews via Google
3.3 Community-sourced rating 2,662 reviews
Read all reviews on Google →

What diners say — our read

This listing's ratings cluster at the two ends of the scale. Reviews that raise service average just 1.5 stars — this is where the complaints concentrate. Pacing follows at 29% of reviews, where ratings average 1.8.

Behind those, freshness is raised in 18% of reviews (1.0 average). Older reviews score better than newer ones (1.0 recent against 1.6 earlier), so direction is worth weighing alongside the average. If you had to pick one number to represent this corpus it would be 1, the most frequently given rating (15 reviews).

The kitchen graded a B (80/100) on 2 high-priority and 4 basic violations at its last inspection, which is roughly where the reviews sit too. DBPR last walked in on June 22, 2026. Its inspection trajectory is downward over the records we hold. Ranked against Seminole County, it is safer than 19% of the restaurants we score. The citations behind that grade include handwashing and plumbing installed & maintained.

The weak part of this listing is the experience, not the sanitation — those are different failures. Everything above is computed from the 17 reviews reproduced below.

Our own analysis of 17 reviews for this restaurant, set against its Florida DBPR inspection record. How we calculate grades →

  • June 27, 2026

    This how they wrap sandwiches here. They straight up use their hands. No tongs. They just reach in the 10-1 meat trey and grab it with gloves. Nice. That's how you cross contaminate. Big safety issue if you have allergies. Lazy

  • June 23, 2026

    I’ve been in this drive thru line with 4 people in front of me for over 40 minutes…

  • June 22, 2026

    Mal servicio mala atención todo mal con este sitio !

  • June 20, 2026

    I had a very disappointing experience at this location. After an issue with my order in the app, I was told by who I assume was the manager, Niya, that I would have to get a refund through the app and that it had nothing to do with the store. When I explained that I still needed food and was willing to pay for a new order, she refused to help and told me I had to drive around again. This situation was not my fault, yet instead of trying to assist or offer a solution, she shut the window in my face and told me to leave because I was “holding up the line” and “adding minutes to her orders” At no point did she attempt to have a professional conversation or provide any customer service. I understand that mistakes happen, but the way I was treated was completely unacceptable. A manager should be able to handle customer concerns respectfully and professionally. Based on this experience, I do not believe Niya demonstrated the qualities expected of someone in a management position.

  • June 19, 2026

    they another one that always say the icecream machine down. It’s 93 debates and you want to offer me a warm cookie ?? so disappointing

  • June 17, 2026

    Not 24 hours. Constantly closed at night.

  • June 15, 2026

    I ask for extra pickles because I was pregnant and craving pickles and they gave me no pickles and when I called they did not sound or seem nice or like they cared at all

  • June 13, 2026

    Fast service, no mistakes on orders

  • June 13, 2026

    If u work at this McDonald’s you seriously should just quit your job because you clearly hate it. Take 25 minutes for a pick up order every. Time. Wrong sauce, no salt on the fries, cold food. I only stop once in a blue moon because I’m starving on my way home from work and it pisses me off every single time.

  • June 12, 2026

    NOT 24 HOURS… I was told today when I pulled up to order at 3am that they are “closed to cook breakfast”. I didn’t even want food… just drinks. The employee was rude so I had to call to get the answer as to why they were closed. Unprofessional on so many levels and this is not how a business operates

  • June 10, 2026

    People here are extremely rude. You guys are open 24 hours i dont understand why they are upset when we show up for food during food service hours. Im sorry if showing up and doing your job is such a hassle. Just take the extra ten mins and go to the ine in french way better and nicee

  • June 9, 2026

    I am currently here now at 3:30am to pick up a mobile order and the”24hr” location is closed. Why? Theres employees inside working…..

  • May 28, 2026

    It's McDonald's, that's all I can say

  • May 21, 2026

    they get worse and worse. crazy part is i went during the day when the kiddos are in school and the grown folks still messed up my order. dont get me wrong the fries were hot and fresh which is why i gave a 2.. the restaurant was clean and my server was nice howeverrrrrr what is the major difference between a cheeseburger and a hamburger, when everybody in the grill area was over the age of 40?!?!?!?!

  • May 21, 2026

    They've messed up my entire order the 2 times I was there Nobody wears a hair net, including the male employee with long hair and visible chest hair. So it's no surprising that my food had hair in it. Never again!

  • May 17, 2026

    Absolutely the worst customer service ever

  • May 11, 2026

    Anytime you order here when its evening they say "We are only taking mobile orders" then you order mobile and they take FOREVER to make your food to the point you are waiting 20 plus minutes in the drive through. Its this particular McDonalds, and its a pretty consistent occurrence as well. Food usually comes out fine when it finally does but having the drive though down almost every night it insane.

Overall Score

45 / 100

  • Health inspection grade 30/40
    Grade B
  • Dietary transparency 0/20
    None listed
  • Community rating 13/20
    3.3★ average
  • Hidden-gem status 0/10
    Not flagged
  • Track record 2/10
    Declining, 0% clean

Composite score from health grade, dietary options, ratings, and inspection record — distinct from the state-derived health grade.

Opening hours

Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Sunday
Open 24 hours

Inspection history

The following records are from Florida DBPR public inspection records, most recent first.

  1. June 22, 2026 · Complaint Full

    Inspection Completed - No Further Action

    2 high-priority · 0 intermediate · 4 basic

    • 12 — Handwashing; employee eating/drinking/smoking practices
    • 14 — Food-contact & nonfood-contact surfaces properly designed/maintained
    • 29 — Plumbing installed & maintained; mop sink; backflow prevention
    • 32 — Bathrooms
    • 33 — Garbage and refuse; premises maintained
    • 36 — Floors, walls, ceilings clean & maintained; proper ventilation
  2. January 28, 2026 · Complaint Full

    Inspection Completed - No Further Action

    0 high-priority · 0 intermediate · 3 basic

    • 23 — Nonfood-contact surfaces clean
    • 36 — Floors, walls, ceilings clean & maintained; proper ventilation (×2)
  3. December 17, 2025 · Complaint Partial

    Inspection Completed - No Further Action

    0 high-priority · 0 intermediate · 1 basic

    • 32 — Bathrooms
  4. December 10, 2025 · Complaint Full

    Inspection Completed - No Further Action

    2 high-priority · 0 intermediate · 4 basic

    • 09 — Bare-hand contact with ready-to-eat food
    • 13 — Clean clothes; hair restraints; jewelry; fingernails
    • 16 — Dishwashing facilities; sanitizer test kits; gauges
    • 22 — Food-contact surfaces clean and sanitized
    • 23 — Nonfood-contact surfaces clean
    • 36 — Floors, walls, ceilings clean & maintained; proper ventilation
  5. August 1, 2025 · Routine - Food

    Inspection Completed - No Further Action

    0 high-priority · 2 intermediate · 3 basic

    • 23 — Nonfood-contact surfaces clean
    • 31 — Handwash sinks accessible; handwashing supplies & sign provided (×2)
    • 36 — Floors, walls, ceilings clean & maintained; proper ventilation
    • 51 — Other conditions of sanitary & safe operation

Safer options nearby

Higher-graded restaurants close to MCDONALD'S #5741, by Florida DBPR grade:

This grade is calculated by us from Florida DBPR public inspection records — Florida does not issue official grades. How we calculate it →

Data last updated: June 22, 2026