STEAK N SHAKE

Does STEAK N SHAKE keep a clean kitchen? Mostly — a B (84/100) at its latest inspection, May 27, 2026. That visit logged 2 high-priority violations.

Inspectors cited 2 high-priority violations. That puts it safer than 24% of Brevard County restaurants we grade. Diner rating: 3.7 from 3,196 reviews.

B · 84/100 · safer than 24% of Brevard County restaurants we grade

Get directions Call (321) 953-3080

Restaurant details

Health grade
B (84/100)
Violations
2 total — 2 high-priority
Address
1651 WEST NEW HAVEN AVE, West Melbourne, FL
Cuisine
American
Categories
Hamburger restaurant, American restaurant
Price
$10–20
Rating
3.7 stars (3196 reviews)
Seats
146
Phone
(321) 953-3080
Website
Official website
Photo of STEAK N SHAKE
Photo: Steak 'n Shake

Community Rating

Reviews via Google
3.7 Community-sourced rating 3,196 reviews
Read all reviews on Google →

What diners say — our read

The reviews here settle around 3.5 stars, without much argument in either direction. Opinion on how guests are treated is split — those reviews land at 3.0 on average. After that, speed of service appears most often — 20% of the corpus, averaging 4.0.

Of the 15 rated reviews, 8 sit at four stars or better and 6 at two or below. 5 stars is the modal score, given by 7 of the 15 reviewers who rated. Conspicuously absent: freshness and temperature, which no reviewer brings up.

The inspection lands in between as well: DBPR graded this kitchen a B (84/100), citing 2 high-priority violations. That inspection was on May 27, 2026. Ranked against Brevard County, it is safer than 24% of the restaurants we score. Among the items recorded were cross-contamination and plumbing installed & maintained.

Neither signal is decisive on its own here, which is why both are shown. Everything above is computed from the 15 reviews reproduced below.

Our own analysis of 15 reviews for this restaurant, set against its Florida DBPR inspection record. How we calculate grades →

  • June 27, 2026

    Fui ala 1:30 pm 27 de junio 2026 y la persona que toma la orden en el servicio carro fue muy malcriada no fue prefecional no creo que vuelva a este lugar a comer gracias I went to 1:30 pm June 27, 2026 and the person taking the order in the car service was very spoiled, it was not pre-optional, I don't think I will come back to this place to eat thanks.

  • June 27, 2026

    Good quality burgers and fries, and their five way chili is unique and delicious. We also have tried their chili cheese dogs and they are messy but good.

  • June 21, 2026

    I went to steak and shake starving after a long day at the beach, I was craving water more than anything. My friend and I go through the drive though and order two burgers a large diet coke and two large waters. Come to found out as we get the receipt the large waters were charged as a large diet coke and a regular coke costing $4 each. The worker (TK?) explained that there is no "Large Water button" and if we asked for a medium water it would have been free. I would have liked to know that info before being charged personally. What type of dystopian world are we living in that franchises can charge $4 for a cup of water.

  • June 19, 2026

    muy buena atención por parte de donna y tati y con muy buena calidad como siempre el pedido

  • June 19, 2026

    Muy buen servicio, la comida rica y la atención por parte de Donna y Tati excelente

  • June 18, 2026

    By far the best fast food option in 2026. Much improved quality and taste.

  • June 16, 2026

    Needs a better payment system. I was told no cash payments after 11. Can these restrictions please be stated or displayed

  • June 14, 2026

    Poor service in the drive thru The cashier ignored us trying toget a receipt, no sweet tea and she didn't give us bbq sauce that we asked for. Her attitude was unprofessional and she shouldn't work the drive thru

  • June 11, 2026

    Good food, good service, and good prices.

  • June 10, 2026

    Great staff

  • May 31, 2026

    Melhor de todos

  • May 31, 2026

    It's a steak and shake🤷🏼‍♀️ I wasn't their long enough critique

  • May 25, 2026

    Steak n Shake has always been a great restaurant, until now. They no longer make root beer floats. They no longer have cashiers or waitresses inside the store. They are slowly killing this great restaurant. Sure would like to go back to the 90s.

  • May 22, 2026

    Tavi was such amazing help, she took my order very efficiently and with the upmost respect and when I was confused with the menu she suggested me her favorite options.

  • May 8, 2026

    The manager Mrs.Gary Busey was extremely rude for no reason and definitely doesn’t belong in a position of leadership I definitely will not be returning to this poorly run establishment!.

Overall Score

49 / 100

  • Health inspection grade 30/40
    Grade B
  • Dietary transparency 0/20
    None listed
  • Community rating 15/20
    3.7★ average
  • Hidden-gem status 0/10
    Not flagged
  • Track record 4/10
    Stable, 0% clean

Composite score from health grade, dietary options, ratings, and inspection record — distinct from the state-derived health grade.

Opening hours

Monday
10 AM to 12 AM
Tuesday
10 AM to 12 AM
Wednesday
10 AM to 12 AM
Thursday
10 AM to 12 AM
Friday
10 AM to 2 AM
Saturday
10 AM to 2 AM
Sunday
10 AM to 12 AM

Inspection history

The following records are from Florida DBPR public inspection records, most recent first.

  1. May 27, 2026 · Routine - Food

    Inspection Completed - No Further Action

    2 high-priority · 0 intermediate · 0 basic

    • 08 — Cross-contamination: raw foods separated; food protected during prep/storage
    • 29 — Plumbing installed & maintained; mop sink; backflow prevention
  2. December 5, 2025 · Complaint Full

    Inspection Completed - No Further Action

    0 high-priority · 1 intermediate · 1 basic

    • 29 — Plumbing installed & maintained; mop sink; backflow prevention
    • 36 — Floors, walls, ceilings clean & maintained; proper ventilation
  3. November 20, 2025 · Routine - Food

    Call Back - Complied

    0 high-priority · 1 intermediate · 3 basic

    • 14 — Food-contact & nonfood-contact surfaces properly designed/maintained (×2)
    • 29 — Plumbing installed & maintained; mop sink; backflow prevention
    • 36 — Floors, walls, ceilings clean & maintained; proper ventilation
  4. November 19, 2025 · Routine - Food

    Warning Issued

    3 high-priority · 1 intermediate · 6 basic

    • 01 — Food from approved source; safe, unadulterated, sound condition
    • 03 — Temperature control of foods (cold/hot holding, cooking, cooling, reheating)
    • 14 — Food-contact & nonfood-contact surfaces properly designed/maintained (×2)
    • 23 — Nonfood-contact surfaces clean
    • 24 — Storage & handling of clean equipment and utensils; air drying
    • 29 — Plumbing installed & maintained; mop sink; backflow prevention
    • 35 — Insects/rodents/pests; outer openings protected against pests
    • 36 — Floors, walls, ceilings clean & maintained; proper ventilation (×2)

Safer options nearby

Higher-graded restaurants close to STEAK N SHAKE, by Florida DBPR grade:

This grade is calculated by us from Florida DBPR public inspection records — Florida does not issue official grades. How we calculate it →

Data last updated: May 27, 2026