STEAK N SHAKE
Does STEAK N SHAKE keep a clean kitchen? Mostly — a B (84/100) at its latest inspection, May 27, 2026. That visit logged 2 high-priority violations.
Inspectors cited 2 high-priority violations. That puts it safer than 24% of Brevard County restaurants we grade. Diner rating: 3.7 from 3,196 reviews.
B · 84/100 · safer than 24% of Brevard County restaurants we grade
Get directions Call (321) 953-3080
Restaurant details
- Health grade
- B (84/100)
- Violations
- 2 total — 2 high-priority
- Address
- 1651 WEST NEW HAVEN AVE, West Melbourne, FL
- Cuisine
- American
- Categories
- Hamburger restaurant, American restaurant
- Price
- $10–20
- Rating
- 3.7 stars (3196 reviews)
- Seats
- 146
- Phone
- (321) 953-3080
- Website
- Official website
Community Rating
Reviews via GoogleWhat diners say — our read
The reviews here settle around 3.5 stars, without much argument in either direction. Opinion on how guests are treated is split — those reviews land at 3.0 on average. After that, speed of service appears most often — 20% of the corpus, averaging 4.0.
Of the 15 rated reviews, 8 sit at four stars or better and 6 at two or below. 5 stars is the modal score, given by 7 of the 15 reviewers who rated. Conspicuously absent: freshness and temperature, which no reviewer brings up.
The inspection lands in between as well: DBPR graded this kitchen a B (84/100), citing 2 high-priority violations. That inspection was on May 27, 2026. Ranked against Brevard County, it is safer than 24% of the restaurants we score. Among the items recorded were cross-contamination and plumbing installed & maintained.
Neither signal is decisive on its own here, which is why both are shown. Everything above is computed from the 15 reviews reproduced below.
Our own analysis of 15 reviews for this restaurant, set against its Florida DBPR inspection record. How we calculate grades →
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Fui ala 1:30 pm 27 de junio 2026 y la persona que toma la orden en el servicio carro fue muy malcriada no fue prefecional no creo que vuelva a este lugar a comer gracias I went to 1:30 pm June 27, 2026 and the person taking the order in the car service was very spoiled, it was not pre-optional, I don't think I will come back to this place to eat thanks.
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Good quality burgers and fries, and their five way chili is unique and delicious. We also have tried their chili cheese dogs and they are messy but good.
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I went to steak and shake starving after a long day at the beach, I was craving water more than anything. My friend and I go through the drive though and order two burgers a large diet coke and two large waters. Come to found out as we get the receipt the large waters were charged as a large diet coke and a regular coke costing $4 each. The worker (TK?) explained that there is no "Large Water button" and if we asked for a medium water it would have been free. I would have liked to know that info before being charged personally. What type of dystopian world are we living in that franchises can charge $4 for a cup of water.
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muy buena atención por parte de donna y tati y con muy buena calidad como siempre el pedido
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Muy buen servicio, la comida rica y la atención por parte de Donna y Tati excelente
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By far the best fast food option in 2026. Much improved quality and taste.
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Needs a better payment system. I was told no cash payments after 11. Can these restrictions please be stated or displayed
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Poor service in the drive thru The cashier ignored us trying toget a receipt, no sweet tea and she didn't give us bbq sauce that we asked for. Her attitude was unprofessional and she shouldn't work the drive thru
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Good food, good service, and good prices.
-
Great staff
-
Melhor de todos
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It's a steak and shake🤷🏼♀️ I wasn't their long enough critique
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Steak n Shake has always been a great restaurant, until now. They no longer make root beer floats. They no longer have cashiers or waitresses inside the store. They are slowly killing this great restaurant. Sure would like to go back to the 90s.
-
Tavi was such amazing help, she took my order very efficiently and with the upmost respect and when I was confused with the menu she suggested me her favorite options.
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The manager Mrs.Gary Busey was extremely rude for no reason and definitely doesn’t belong in a position of leadership I definitely will not be returning to this poorly run establishment!.
Overall Score
49 / 100
Composite score from health grade, dietary options, ratings, and inspection record — distinct from the state-derived health grade.
Opening hours
- Monday
- 10 AM to 12 AM
- Tuesday
- 10 AM to 12 AM
- Wednesday
- 10 AM to 12 AM
- Thursday
- 10 AM to 12 AM
- Friday
- 10 AM to 2 AM
- Saturday
- 10 AM to 2 AM
- Sunday
- 10 AM to 12 AM
Inspection history
The following records are from Florida DBPR public inspection records, most recent first.
-
May 27, 2026 · Routine - Food
Inspection Completed - No Further Action
2 high-priority · 0 intermediate · 0 basic
- 08 — Cross-contamination: raw foods separated; food protected during prep/storage
- 29 — Plumbing installed & maintained; mop sink; backflow prevention
-
December 5, 2025 · Complaint Full
Inspection Completed - No Further Action
0 high-priority · 1 intermediate · 1 basic
- 29 — Plumbing installed & maintained; mop sink; backflow prevention
- 36 — Floors, walls, ceilings clean & maintained; proper ventilation
-
November 20, 2025 · Routine - Food
Call Back - Complied
0 high-priority · 1 intermediate · 3 basic
- 14 — Food-contact & nonfood-contact surfaces properly designed/maintained (×2)
- 29 — Plumbing installed & maintained; mop sink; backflow prevention
- 36 — Floors, walls, ceilings clean & maintained; proper ventilation
-
November 19, 2025 · Routine - Food
Warning Issued
3 high-priority · 1 intermediate · 6 basic
- 01 — Food from approved source; safe, unadulterated, sound condition
- 03 — Temperature control of foods (cold/hot holding, cooking, cooling, reheating)
- 14 — Food-contact & nonfood-contact surfaces properly designed/maintained (×2)
- 23 — Nonfood-contact surfaces clean
- 24 — Storage & handling of clean equipment and utensils; air drying
- 29 — Plumbing installed & maintained; mop sink; backflow prevention
- 35 — Insects/rodents/pests; outer openings protected against pests
- 36 — Floors, walls, ceilings clean & maintained; proper ventilation (×2)
Safer options nearby
Higher-graded restaurants close to STEAK N SHAKE, by Florida DBPR grade:
- HEALTH BAR
This grade is calculated by us from Florida DBPR public inspection records — Florida does not issue official grades. How we calculate it →
Data last updated: May 27, 2026