POPEYES LOUISIANA KITCHEN #119

The food was great! But I did have to wait 45+ minutes for my food which was one chicken sandwich and a box of tenders which they didn't get right the first time. It took them over five minutes to just take the two item order and the food was cold when we got it. This happened to all other four people I could see in the Popeyes

You wanna know why this place is so low rated? I have two cars in front of me in the drive-through. I figure I’ll just go ahead and put an online order in right that saves them a little bit of a job I get to the window, the lady tells me that it’ll be a minute because she’s the only one bagging orders. I told her that’ll be fine. I get to the window they pull me up. I watch NINE more cars come through the drive-through and get their food, including a to go order, get their food and go. I ordered a box that was shrimp/chicken, a mashed potato side, a Coke, a biscuit and a blueberry cheesecake dessert. Everything was right with my order. The food was good. The employee was nice, but I definitely hated this situation.

Place was very clean, everyone was nice, they asked me if I wanted extra sauces, without even charging for them, gave me more than I needed. Excellent location to get your food from.

DISGUSTING! For the luv of G-d CLEAN ! This is not from 1 day of dirt as we came shortly after opening !! Thank goodness the chicken was fresh but if it's this dirty in the main dining room what does the rest of the store look like

I normally give a place more than one chance before I post so low, and in this case I have given 3+. It’s ALWAYS something here. Most recently, I ordered food, was asked to pull forward, it would be a “couple minutes”. Mind you, at the time, there was NO ONE behind me in the drive thru, I waited a few mins, nothing, saw cars pull in, watched 6 cars get served right away, no “pull over and wait”. Even then I waited, finally after watching other cars come and go, 24 mins has gone by (I was on the phone so I know), I pull around to the door, walk in, and I ask “does it normally take 20+ mins for an order to get walked outside”? And the lady looked confused as ever, pulls a bag off a rack on the counter, and says “oh it’s right here”. ARE YOU SERIOUS?!?. I couldn’t believe it. It sat there so long it was cold to the touch. Then the manager came out and I was frustrated, but kept my composure, and the order was completely wrong anyway, so she goes and starts dressing down the employees about my wait (understandably, but why do that in front of customers, that’s a little extreme) and she was making all the excuses to me in the book, “I just took over this store, etc” even had the nerve to tell me “be patient”. I could not believe it. This is where I drew the line. “Be patient?” Almost 30+ mins has gone by and that’s your customer service? I will NEVER set foot in there again, and I will never give them a dime of my money. Popeyes, do better, you have the wrong woman running this…

Whitney was awesome she went above and beyond to make order right and discounted for our wait great service. I could tell the new girl was training.

Great service n timely manner. Clean n neat . Ms.kittie has improved Popeyes a lot...great job

amazing food and service :)

This location has been putting in extra effort lately and we, the locals, have been noticing. Keep up the good work!

Good food!! Didn't have to wait long at drive thru

Der Burger war super und die Fries ebenfalls

The lady who took my order was so kind and managed to be so pleasant while juggling other orders at the same time. The food was crispy and delicious!

The Customer Service was the BEST from the Greeting ALL the Way to hanging me my Delicious food

I stopped go there for a while and now I will continue to go good job Popeyes

With new management things have gotten better. I can’t wait to see the finished product. Good job keep it up

Didn't get the fries I ordered, along with no ranch, no honey or jelly for the wings and biscuits.

I had a good time. It wasn’t very busy so I was joking around with the employees and I love Popeyes chicken it’s the best.

It's wonderful and a good vibe and place to eat at

Keep up the good work, the food was great, and the ppl working there are awesome.