BONEFISH GRILL
BONEFISH GRILL lands in the middle of the pack: a B health grade at 83/100 from its most recent inspection on May 7, 2026.
Inspectors cited 1 high-priority, 2 intermediate, and 3 basic violations. That puts it safer than 25% of Orange County restaurants we grade. Diner rating: 4.5 from 1,942 reviews. Menus here flag gluten-free, dairy-free, keto, paleo, and other dietary options.
B · 83/100 · safer than 25% of Orange County restaurants we grade
Get directions Call (407) 275-2397
Restaurant details
- Health grade
- B (83/100)
- Violations
- 6 total — 1 high-priority, 2 intermediate, 3 basic
- Address
- 12301 LAKE UNDERHILL RD STE #101, Orlando, FL
- Cuisine
- American
- Categories
- Seafood restaurant, American restaurant, Bar & grill, Brunch restaurant, Californian restaurant, Caterer
- Price
- $$
- Rating
- 4.5 stars (1942 reviews)
- Seats
- 246
- Phone
- (407) 275-2397
- Website
- Official website
Community Rating
Reviews via GoogleWhat diners say — our read
Reviews here split hard: 12 five-star against 4 one-star, with little in between. Service cuts both ways here, averaging 3.5 among the reviews that raise it.
How long an order takes shows up in 16% of reviews as well, averaging 2.7. The split is 14 positive to 5 negative across 19 rated reviews. If you had to pick one number to represent this corpus it would be 5, the most frequently given rating (12 reviews).
The inspection lands in between as well: DBPR graded this kitchen a B (83/100), citing 1 high-priority, 2 intermediate, and 3 basic violations. DBPR last walked in on May 7, 2026. On health score it sits safer than 25% of the Orange County restaurants we grade. The citations behind that grade include cross-contamination and food-contact surfaces clean and sanitized.
This is a listing where the two measures each tell half the story. The individual reviews are below, newest first, if you want the raw material.
Our own analysis of 19 reviews for this restaurant, set against its Florida DBPR inspection record. How we calculate grades →
-
My mother and I decided to give what we thought was a fine establishment a try. Little did we know the service would be subpar with a side of mediocre customer service. Our server was less than attentive and was missing in action more than she actually was serving. It took around 10 mins before she introduced herself, which happens. But the delay in attentiveness continued to happen. It took an additional 20 mins before she brought out the bread and then when our food came which was 5-10 mins after we got the bread. She served our food and asked if there was anything else which we did ask for napkins. She provided them and left before either one of us could try our food. I ordered the chimichurri fillet and as I looked in my food. I noticed the steak was well done. (I ordered medium). I immediately started looking for our server who was no where to be found. I sat there for 10+ mins waiting. I eventually flagged down someone else’s server, who graciously took my plate and came back after and told me they’d make a new one. In the 15 mins of my new steak being made NO ONE from management or my server came and checked on me. Correction my server did come maybe 10 mins into the steak being taken back and asked if we wanted dessert. I told her that I sent my steak back and she was OBLIVIOUS to that. When my remade steak was done, a woman(I don’t think she shared her name with locs) from management brought it over and asked how our meal was. I told her that it took 15 mins just to…
-
Aaliyah was our waitress. She did an amazing job! She was so sweet, pleasant and friendly. She knew the menu well and had great suggestions. I loved the Brussels Sprouts with macadamia nuts and their secret sauce. The salmon with mango salsa was cooked to perfection.
-
The bang bang shrimp are the BANG BANG! and THE SERVICE, ESPECTACULAR!!!!
-
My husband and I attended the 4 course bourbon cocktail pairing dinner and it was an amazing experience. The food and drinks are regular size portions. I could not finish the main course and ended taking leftovers. The flavors of every dish and every drink were so good, from the scallops appetizers, salad, salmon main course and the creamy cheesecake. Everything was delicious! We will definately be back for these events.
-
We had a party of 11 and celebrated 2 birthdays. Our waitress was on point. Super friendly and didn't mess anything up. Had a great time as always and will be back in the future.
-
Who would have thought fried cauliflower could taste so good 😉
-
Great service and the food was very good. We need to come more often
-
We ordered the grouper….it came out undercooked!!! Server offered to take it back to heat it up….we declined. The manager came over and said”yes, it’s not cooked. But we’ll make it right time.” Next time???? There won’t be a next time! They didn’t charge for the dinner, but did charge nearly $9.00 for two sweet teas!!! Way to ruin our 48th anniversary dinner!!!
-
I haven't been to this place, probably in 10 years, because of bad service, so I gave it a try recently, still the same, its terrible!!! Don't waste your time, run, the portions are terrible for the price, never fill your drinks.I got salmon, sautéed spinach and a tiny scoop of mashed potatoes, sad, 25$ had to ask for more potatoes, they brought me more!!! I never come back, it could be a good restaurant if the service was trained better, but they suck, so avoid this place at all cost!!!!
-
Always Delicious
-
I went yesterday with my granddaughter. First no air conditioning. They had the portable ones working. The service was terrible we were there over 2 hours. The waitress said i will be bringing you fresh hot bread, lol. It was hard and cold like day old bread. My entree wasn’t hot Luke warm. My granddaughters Mac and cheese was hot. We waited forever for the food, and even longer for her to come back and ask if we wanted dessert. When we stated we wanted dessert, it took 25 minutes for us to get it. My granddaughter got ice cream which i was worried it would melt. Then once i asked for the bill that took another long time as well as cashing us out. The place wasn’t’ packed either this is unacceptable . I love going there and that location but won’t be visiting again. I had two gift cards so it only cost me out of my pocket 17.00. Good thing. Service, food and atmosphere went down hill.
-
Wasn’t fond of the host
-
Bonefish is always spot on! The blueberry creme brule was delish!
-
We ordered crab cakes for our appetizers. Sea Bass and potatoes. Food was delicious and our waitress Genesis was awesome.
-
order Calamari and a soup to go. Half of the soup is gone. No lemon on the Calamari. The sauce has a piece of lettuce in the sauce and has a hair. What is going on Bonefish you was my favorite rest.?
-
Buen lugar. Buen ambiente
-
Really nice environment the food is great the cocktails the bartenders girls make a great job!!!
-
Genesis and Ariana were AMAZING! Absolutely loved taking my large party here to celebrate graduation!
-
I almost never write reviews to say positive things, but our server Justin(pretty sure that's his name) gave such stellar service on 4/30/26 in the afternoon that I'm doing it now. He happily accommodated my parents' needy requests, he was prompt with checking on our needs, he engaged in good conversation about the menu items, and generally he was just a good server. Kinda service I'd expect at a super fancy $200 a plate restaurant.
Overall Score
72 / 100
Composite score from health grade, dietary options, ratings, and inspection record — distinct from the state-derived health grade.
Opening hours
- Monday
- 11 AM to 10 PM
- Tuesday
- 11 AM to 10 PM
- Wednesday
- 11 AM to 10 PM
- Thursday
- 11 AM to 10 PM
- Friday
- 11 AM to 11 PM
- Saturday
- 11 AM to 11 PM
- Sunday
- 11 AM to 9 PM
Inspection history
The following records are from Florida DBPR public inspection records, most recent first.
-
May 7, 2026 · Routine - Food
Inspection Completed - No Further Action
1 high-priority · 2 intermediate · 3 basic
- 08 — Cross-contamination: raw foods separated; food protected during prep/storage
- 14 — Food-contact & nonfood-contact surfaces properly designed/maintained
- 22 — Food-contact surfaces clean and sanitized
- 29 — Plumbing installed & maintained; mop sink; backflow prevention
- 36 — Floors, walls, ceilings clean & maintained; proper ventilation
- 53 — Food manager certification; employee food-safety training
-
September 24, 2025 · Routine - Food
Inspection Completed - No Further Action
1 high-priority · 1 intermediate · 3 basic
- 03 — Temperature control of foods (cold/hot holding, cooking, cooling, reheating)
- 11 — Employee health knowledge; no ill/symptomatic employee present
- 14 — Food-contact & nonfood-contact surfaces properly designed/maintained
- 25 — Single-service and single-use items
- 29 — Plumbing installed & maintained; mop sink; backflow prevention
Safer options nearby
Higher-graded restaurants close to BONEFISH GRILL, by Florida DBPR grade:
- PIZZA HUT
This grade is calculated by us from Florida DBPR public inspection records — Florida does not issue official grades. How we calculate it →
Data last updated: May 7, 2026