CHILI'S SOUTHWEST GRILL & BAR

CHILI'S SOUTHWEST GRILL & BAR is among the lower-graded kitchens we track. Its most recent inspection on April 10, 2026 put it at 60/100 — a D on our A–F scale.

Inspectors cited 4 high-priority and 8 basic violations. That leaves it safer than 4% of Orange County restaurants we grade. Its trend is downward, not up. Safer, higher-graded options nearby are listed below.

D grade · 60/100 · safer than 4% of Orange County restaurants we grade

Get directions Call (407) 384-6622

Safer options nearby

Higher-graded restaurants close to CHILI'S SOUTHWEST GRILL & BAR, by Florida DBPR grade:

Restaurant details

Health grade
D (60/100)
Violations
12 total — 4 high-priority, 8 basic
Address
12181 E COLONIAL DR, Orlando, FL
Cuisine
Mexican
Categories
Restaurant, American restaurant, Bar, Bar & grill, Family restaurant, Hamburger restaurant
Price
$$
Rating
4 stars (2861 reviews)
Seats
225
Phone
(407) 384-6622
Website
Official website
Photo of CHILI'S SOUTHWEST GRILL & BAR
Photo: Chili's Grill & Bar

Community Rating

Reviews via Google
4.0 Community-sourced rating 2,861 reviews
Read all reviews on Google →

What diners say — our read

People either love this place or they do not, and the ratings show it. Opinion on service is split — those reviews land at 3.9 on average.

One subject never comes up here: how clean the place looks. If you had to pick one number to represent this corpus it would be 5, the most frequently given rating (9 reviews). Newer reviews score better than older ones (3.8 recent against 3.2 earlier), so direction is worth weighing alongside the average.

The inspection record is the harder read. DBPR graded this kitchen a D (60/100) on 4 high-priority and 8 basic violations — a verdict the review average does not reflect. DBPR last walked in on April 10, 2026. Its inspection trajectory is downward over the records we hold. On health score it sits safer than 4% of the Orange County restaurants we grade. The citations behind that grade include cross-contamination and handwashing.

When the crowd and the inspection agree this closely, the signal is worth taking at face value. Everything above is computed from the 17 reviews reproduced below.

Our own analysis of 17 reviews for this restaurant, set against its Florida DBPR inspection record. How we calculate grades →

  • June 29, 2026

    $6 for less than a kids serving of mac n cheese? Are you kidding? This is an INSANE rip off

  • June 28, 2026

    I mean it's Chili's and the food and atmosphere is consistent with this chain. Service was really good though, better than usual.

  • June 23, 2026

    Pretty much great lunch. Had the steak and chicken fajitas and they were great. With all the other chain restaurants seeming to lean towards mediocrity, Chili's is still making great food for a good price. Honestly I can't think of a time I've ever had a bad meal at Chili's.

  • June 20, 2026

    Always enjoy the times I come here. It can get busy when there are big events in the are or major holidays. But over all it is very accommodating, family friendly, good food and servers present good energy and have good recommendations.

  • June 19, 2026

    I recently treated myself to a meal featuring a classic chicken quesadilla and a chocolate lava cake. The combination of savory comfort food followed by an indulgent dessert was absolutely perfect. The Quesadilla: Crispy, Cheesy PerfectionTexture: The flour tortilla was toasted to a flawless, golden-brown crisp. Filling: Packed with tender, well-seasoned shredded chicken and a rich blend of melted cheeses. Flavor: Every bite offered a satisfying cheese pull with just the right hint of spices. Accompaniments: Fresh guacamole, zesty salsa, and cool sour cream balanced the savory heat beautifully. The Lava Cake: A Decadent Finale Presentation: Arrived warm with a delicate dusting of powdered sugar on top. Texture: The outer cake sponge was incredibly moist and light. The Center: Cutting into it released a rich, velvety river of warm, molten chocolate. Balance: It paired beautifully with a scoop of vanilla ice cream. The cold creaminess cut through the intense chocolate richness. If you are looking for a meal that hits every craving, this savory-and-sweet pairing is an absolute must-try!

  • June 16, 2026

    The food too spicy,mac and cheese not good the service real nice .

  • June 13, 2026

    i always have a good time when i come here. the servers are kind and the food is great! i came here recently after long day and felt better after spending time here. i will be coming back again soon!

  • June 12, 2026

    Mari was fantastic

  • June 12, 2026

    Wanted a to go order but had to ask several people to take it.

  • June 11, 2026

    Thanks for always taking your time with me and for always giving me AMAZING food and PHENOMENAL SERVICE!!! YOUR TEAM ROCKS!!!

  • June 9, 2026

    Had the greatest experience. I have been to many Chilis majority of my life, but this time was like no other. My sister and I’s server, Frankie, was a delight. He made us laugh, fed into my gluttony with NO shame, and made our days. He single handedly saved me from starvation. Also helped me save a few bucks #BrokeCollegeStudent #FrankieSavesLives

  • June 9, 2026

    Frankie was our server, and he is genuinely one of the coolest and charismatic people ever. My sister and I had the best time with him helping us out. Frankie is love. Frankie is life. #FrankieSavesLives.

  • June 7, 2026

    The service was ok, the food was cold. I even talked a female manager and she didn’t care

  • May 31, 2026

    Food was great, and Mari took great care of us!

  • May 30, 2026

    Manager asked us to leave while we were still finishing our drinks and we had only been sat for 50 mins. I get that it’s busy but that was completely inappropriate and other tables that were sat were there longer than us.

  • May 28, 2026

    Just left the restaurant after closing time. I came in with a family of 9 after a late graduation ceremony and it was close to closing time and they took us in. They informed us of their expectations from us since it was near closing time. We ordered and food came in a decent time. Food was great. Service was great. We were constantly asked how everything was going. Thank you guys for staying open late for us and providing a great service!

  • May 26, 2026

    Service was slow today but they were packed.

Overall Score

41 / 100

  • Health inspection grade 10/40
    Grade D
  • Dietary transparency 13/20
    4 options listed
  • Community rating 16/20
    4.0★ average
  • Hidden-gem status 0/10
    Not flagged
  • Track record 2/10
    Declining, 0% clean

Composite score from health grade, dietary options, ratings, and inspection record — distinct from the state-derived health grade.

Opening hours

Monday
11 AM to 11 PM
Tuesday
11 AM to 11 PM
Wednesday
11 AM to 11 PM
Thursday
11 AM to 11 PM
Friday
11 AM to 12 AM
Saturday
11 AM to 12 AM
Sunday
11 AM to 11 PM

Inspection history

The following records are from Florida DBPR public inspection records, most recent first.

  1. April 10, 2026 · Routine - Food

    Inspection Completed - No Further Action

    4 high-priority · 0 intermediate · 8 basic

    • 03 — Temperature control of foods (cold/hot holding, cooking, cooling, reheating)
    • 08 — Cross-contamination: raw foods separated; food protected during prep/storage
    • 12 — Handwashing; employee eating/drinking/smoking practices (×2)
    • 21 — Wiping cloths; clean & soiled linens; laundry
    • 22 — Food-contact surfaces clean and sanitized
    • 24 — Storage & handling of clean equipment and utensils; air drying (×2)
    • 35 — Insects/rodents/pests; outer openings protected against pests
    • 36 — Floors, walls, ceilings clean & maintained; proper ventilation
    • 38 — Lighting provided; fixtures shielded or bulbs protected
    • 41 — Chemicals / toxic substances properly stored & used
  2. December 1, 2025 · Routine - Food

    Inspection Completed - No Further Action

    0 high-priority · 0 intermediate · 4 basic

    • 12 — Handwashing; employee eating/drinking/smoking practices
    • 13 — Clean clothes; hair restraints; jewelry; fingernails
    • 16 — Dishwashing facilities; sanitizer test kits; gauges
    • 23 — Nonfood-contact surfaces clean

This grade is calculated by us from Florida DBPR public inspection records — Florida does not issue official grades. How we calculate it →

Data last updated: April 10, 2026