CHIPOTLE MEXICAN GRILL #570

Not spotless, not failing: CHIPOTLE MEXICAN GRILL #570 grades a C at 75/100 as of November 10, 2025.

By health score it ranks safer than 12% of Orange County restaurants we grade. Its last report logged 1 high-priority and 2 basic violations. Diners give it 3.9 across 2,105 reviews. Menus here flag vegan, vegetarian, gluten-free, dairy-free, and other dietary options.

C · 75/100 · safer than 12% of Orange County restaurants we grade

Get directions Call (407) 532-8808

Restaurant details

Health grade
C (75/100)
Violations
3 total — 1 high-priority, 2 basic
Address
2850 S. KIRKMAN ROAD, Orlando, FL
Cuisine
Mexican
Categories
Fast food restaurant, Mexican restaurant
Price
$
Rating
3.9 stars (2105 reviews)
Neighborhood
Southwest Orlando
Seats
142
Phone
(407) 532-8808
Website
Official website
Photo of CHIPOTLE MEXICAN GRILL #570
Photo: Chipotle Mexican Grill

Community Rating

Reviews via Google
3.9 Community-sourced rating 2,105 reviews
Read all reviews on Google →

What diners say — our read

There is no middle ground in these 26 reviews. When the staff comes up here it is usually a criticism, and the ratings attached average 2.4.

More reviewers landed on 1 star than any other score — 12 of 26. A third strand, tidiness, appears in 15% of them at 2.0 stars. Of the 26 rated reviews, 11 sit at four stars or better and 14 at two or below.

The inspection lands in between as well: DBPR graded this kitchen a C (75/100), citing 1 high-priority and 2 basic violations. That result dates from November 10, 2025. On health score it sits safer than 12% of the Orange County restaurants we grade. What the inspector actually wrote up: food-contact surfaces clean and sanitized and floors, walls, ceilings clean & maintained.

Neither signal is decisive on its own here, which is why both are shown. The reviews themselves follow, unedited and newest first.

Our own analysis of 26 reviews for this restaurant, set against its Florida DBPR inspection record. How we calculate grades →

  • June 23, 2026

    Ordered 2 bowls and they had hair First and last time here

  • June 11, 2026

    I have had a couple very bad experiences at this Chipotle. I hardly ever give bad reviews but this Chipotle checks all the one stars. I have went there at 930 at night and they had no meat except steak and tofu garbage, they had no salsa, no sour cream, no lettuce, no guacamole. It was pretty unbelievable and when I asked where all the food was, I was yelled at by the employee! You wont find me here ever again....

  • June 3, 2026

    Es un lugar impecable. El servicio es amable rápido y la comida deliciosa. El personal es profesional y muy agradables y amables. Me gusto . Volvería a repetir siempre 💕

  • June 3, 2026

    Personally like MY FAVORITE crew member" MS zyiera AND ALSO WIFEY LOVE"SHE IS ALWAYS QUICK and EFFICIENT, GREAT WORK ETHICS AND GREAT CUSTOMER SERVICE OVERALL 10\10🙏🏾❤️

  • June 1, 2026

    Great experience

  • May 27, 2026

    App says “done” however, still had to wait inside!! Order said done at around 10:50 and here I am still waiting at 11:00am… also doors open at 10:45 am and was waiting until past 10:50am and even had to knock on door.. WTH get it together, that’s frustrating

  • May 26, 2026

    Stale chips, cleanliness of food stations, freshness of food, cleanliness of staff. ALL NEED improvement. Went in starving, walked right out as food was being put together.

  • May 22, 2026

    This Chipotle met my expectations and was a good experience. The food was fresh and the portion size was generous.

  • May 14, 2026

    The food is nice and healthy,the sizes of the restaurant is medium, and you can eat inside the restaurant, the price is cheap, the time for working hours in the restaurant is open at 10AM and close at 11 PM, it is great Mexican restaurant.

  • May 13, 2026

    worst chipotle ever no one seems like they want to be there my food is so greasy and this location has been shut down multiple times for rodent and pest control

  • May 5, 2026

    Cinco de Mayo offering of free guac and chips had to be online only and the online wouldn’t add to cart Oscar refused to honor the request when asked

  • May 2, 2026

    First and last time at chipotle for me. One of the worker was disrespectful with us, pretending we dont speak proper english (everybody understood us except him), he didn’t put what we asked in the bowl, was pointing us with his finger at some point and was obnoxious while speaking slang. Worst expérience for me, never had that Kind of expérience in a fast food.

  • April 25, 2026

    Es una parada de comida segura

  • April 23, 2026

    I had to leave a review after the service I just received at Chipotle Mexican Grill off Kirkman Road. I’m a Black woman, and the way I was treated didn’t sit right with me at all. As my food was being handed to me, it was just left sitting there while the employee rang up another customer—no acknowledgment, no “one moment please,” nothing. That alone was already poor service. Then when I asked for light fajitas and sour cream, she dumped a huge amount of sour cream on my food. When I told her it was too much, she completely ignored me. To make things worse, they didn’t even have guacamole ready. Overall, the service was unprofessional, inattentive, and honestly disappointing. Experiences like this are exactly why people are starting to prefer places like Cava.

  • April 21, 2026

    Whoever the girl behind the counter was, was rude and just seemed hostile towards anyone she was helping. I scanned a reward I had and because they already rang it up I scanned again and she said since it had already been used (it hadn't) thag it wouldn't let me use it. Which is crazy cause she just saw me scann it the first time and still made me pay for it. This is my first time here and it made me just never want to come here again quiet frankly.

  • April 20, 2026

    The workers sat in the back talking instead taking the orders it’s a mess and she just threw my food everywhere and had terrible manners I’m sorry for whoever goes in there that is a good human

  • April 13, 2026

    I’ve been a customer of that location for 2 years, i don’t know what happened lately the cooking really needs improvement. Today i’ve received an uncooked rice , unfortunately for me i had my food delivered.

  • April 12, 2026

    Food is amazing and Shanice provided above and beyond service. Food was quick, easy, and made with care.

  • April 6, 2026

    I lost my ID and the staff saved it for me. Also they are very kind always :) Very clean and also great food :D

  • April 6, 2026

    My review is simply based on time. It is listed on the door and on Google that they open at 10:45am. I arrived at 10:50. There were two others waiting and the doors were still locked. Your customers come on their lunch hour. While customers are "wating" 15 min for the employees to get it together, that is time taken away from their lunch. A short Black female with braids came & opened the door at 10:56...no good morning, no I'm sorry for the wait.. nothing. Where is their customer service?

  • April 4, 2026

    My favorite Chipotle location. Richie has ninja-like burrito-wrapping skills. I’m happy this location is close to my house.

  • April 3, 2026

    I’ve been to other chipotle’s and never had a bad experience when I went into the chipotle yesterday it wasn’t super clean like how I seen the other stores and also this guy making the bowls was rushing because he was ready to get off and no one was there to relieve him. Finally, a manager told him that he can go. I don’t mean to sound vulgar, but after eating from this chipotle store, I have had the worst onset of diarrhea in my life and I never had any issues at any other chipotle’s with it running my stomach so something about the food or they’re not washing their hands properly or something. My stomach is very sensitive so like I said it’s either handwashing or something to do with the food because no other chipotle has done this to me. I haven’t had Pepto-Bismol since I was a kid. I’ve had to drink the whole bottle of Pepto-Bismol because of this particular location do not eat here!!!!!!!!!!! You’ve been warned.

  • April 3, 2026

    The server gave me a tablespoonfull of barbacoa as if it was coming out of his own paycheck and the cashier was rude. The counter and food area was dirty needless to say I'm calling the DBPR. The host on the receipt says ZARAHI

  • April 1, 2026

    I went in after a long day of work and they didn’t have anything but thoughts and prayers to after people to eat 🙂

  • April 1, 2026

    I love it, these people never fail to put double scoop for free for my bowls.

  • March 30, 2026

    It is a very busy location!

Overall Score

61 / 100

  • Health inspection grade 20/40
    Grade C
  • Dietary transparency 20/20
    8 options listed
  • Community rating 16/20
    3.9★ average
  • Hidden-gem status 0/10
    Not flagged
  • Track record 5/10
    Stable, 17% clean

Composite score from health grade, dietary options, ratings, and inspection record — distinct from the state-derived health grade.

Opening hours

Monday
10:45 AM to 11 PM
Tuesday
10:45 AM to 11 PM
Wednesday
10:45 AM to 11 PM
Thursday
10:45 AM to 11 PM
Friday
10:45 AM to 11 PM
Saturday
10:45 AM to 11 PM
Sunday
10:45 AM to 11 PM

Inspection history

The following records are from Florida DBPR public inspection records, most recent first.

  1. November 10, 2025 · Routine - Food

    Inspection Completed - No Further Action

    1 high-priority · 0 intermediate · 2 basic

    • 22 — Food-contact surfaces clean and sanitized (×2)
    • 36 — Floors, walls, ceilings clean & maintained; proper ventilation
  2. September 25, 2025 · Complaint Full

    Call Back - Complied

    0 high-priority · 0 intermediate · 0 basic

    No violations cited.

  3. September 11, 2025 · Complaint Full

    Emergency Order Callback Time Extension

    1 high-priority · 0 intermediate · 1 basic

    • 16 — Dishwashing facilities; sanitizer test kits; gauges
    • 22 — Food-contact surfaces clean and sanitized
    • 45 — Fire extinguishing equipment (reporting only)
  4. September 10, 2025 · Complaint Full

    Emergency order recommended

    5 high-priority · 0 intermediate · 7 basic

    • 05 — Food & equipment thermometers provided and accurate
    • 14 — Food-contact & nonfood-contact surfaces properly designed/maintained
    • 16 — Dishwashing facilities; sanitizer test kits; gauges
    • 22 — Food-contact surfaces clean and sanitized (×2)
    • 35 — Insects/rodents/pests; outer openings protected against pests (×4)
    • 36 — Floors, walls, ceilings clean & maintained; proper ventilation (×3)
    • 45 — Fire extinguishing equipment (reporting only)
    • 46 — Exits not blocked or locked (reporting only)
  5. July 17, 2025 · Routine - Food

    Call Back - Admin. complaint recommended

    1 high-priority · 0 intermediate · 5 basic

    • 14 — Food-contact & nonfood-contact surfaces properly designed/maintained
    • 22 — Food-contact surfaces clean and sanitized
    • 23 — Nonfood-contact surfaces clean
    • 24 — Storage & handling of clean equipment and utensils; air drying
    • 29 — Plumbing installed & maintained; mop sink; backflow prevention
    • 35 — Insects/rodents/pests; outer openings protected against pests
    • 45 — Fire extinguishing equipment (reporting only)
  6. July 16, 2025 · Routine - Food

    Warning Issued

    4 high-priority · 1 intermediate · 11 basic

    • 05 — Food & equipment thermometers provided and accurate
    • 14 — Food-contact & nonfood-contact surfaces properly designed/maintained
    • 16 — Dishwashing facilities; sanitizer test kits; gauges (×2)
    • 22 — Food-contact surfaces clean and sanitized (×4)
    • 23 — Nonfood-contact surfaces clean (×2)
    • 24 — Storage & handling of clean equipment and utensils; air drying
    • 29 — Plumbing installed & maintained; mop sink; backflow prevention (×2)
    • 35 — Insects/rodents/pests; outer openings protected against pests
    • 36 — Floors, walls, ceilings clean & maintained; proper ventilation (×2)
    • 45 — Fire extinguishing equipment (reporting only) (×2)

Safer options nearby

Higher-graded restaurants close to CHIPOTLE MEXICAN GRILL #570, by Florida DBPR grade:

This grade is calculated by us from Florida DBPR public inspection records — Florida does not issue official grades. How we calculate it →

Data last updated: November 10, 2025