PDQ

Not spotless, not failing: PDQ grades a C at 73/100 as of July 8, 2025.

By health score it ranks safer than 10% of Orange County restaurants we grade. Its last report logged 2 high-priority, 1 intermediate, and 8 basic violations. Diners give it 4.6 across 979 reviews. Menus here flag options for healthy diners.

C · 73/100 · safer than 10% of Orange County restaurants we grade

Get directions Call (407) 557-3038

Restaurant details

Health grade
C (73/100)
Violations
11 total — 2 high-priority, 1 intermediate, 8 basic
Address
3187 SOUTH ORANGE AVE, Orlando, FL
Cuisine
Other
Categories
Fast food restaurant, Chicken restaurant, Fried chicken takeaway
Price
$10–20
Rating
4.6 stars (979 reviews)
Neighborhood
Pineloch
Seats
86
Phone
(407) 557-3038
Website
Official website
Photo of PDQ
Photo: PDQ

Community Rating

Reviews via Google
4.6 Community-sourced rating 979 reviews
Read all reviews on Google →

What diners say — our read

If these 21 reviews agree on a topic, it is front-of-house. The staff tends to be raised approvingly here, averaging 4.7 stars. How long an order takes is the next most common subject, in 24% of reviews (averaging 5.0).

19 of 21 rated reviews are four stars or higher; 0 are two or lower. More reviewers landed on 5 stars than any other score — 18 of 21. A third strand, whether food comes out hot, appears in 19% of them at 4.8 stars.

The inspection lands in between as well: DBPR graded this kitchen a C (73/100), citing 2 high-priority, 1 intermediate, and 8 basic violations. That result dates from July 8, 2025. Ranked against Orange County, it is safer than 10% of the restaurants we score. What the inspector actually wrote up: food from approved source.

This is a listing where the two measures each tell half the story. Full reviews follow below in the order they were left.

Our own analysis of 21 reviews for this restaurant, set against its Florida DBPR inspection record. How we calculate grades →

  • June 14, 2026

    Lorenzo took our order at the drive thru! Was extremely attentive, kind, and informative about the menu :) Food came out supper fast with everything in it and was delicious!

  • June 5, 2026

    I only had waffle fries and a milk shake so I can't comment on the chicken. The staff was rather friendly and the food was good. The "PDQ" sauce was a little over peppery in my opinion, but it wasn't bad. First time so I am not sure if the sauce was off or that's just how it normally tastes. Would definitely go back to check out the chicken. My fries were hot and crispy, my milkshake cold and shaken. 🤣

  • June 1, 2026

    Great service!!!

  • June 1, 2026

    I chose not to eat here today. We walked in about 2:30 pm and were greeted. Went to find a table to sit down and order and not one clean table in the restaurant with more than a half a dozen available.. Made the decision to not stay. if at 2:30 in the afternoon when the restaurant isn't and you can't keep the tables cleaned off, that doesnt bode well

  • May 29, 2026

    This place is sssooooo good. Please don't tell Chick-fil-A I'm out here cheating on them.

  • May 23, 2026

    I normally go to the PDQ Lake Nona and love it there and the grilled tenders are pretty large. When I came here, they were way smaller. :( I also ordered a large fry portion, when I got it it only had 1/4 what it was supposed to be, when I went to the front, they filled it 75%. Not sure if this is how they are supposed to be…? :(

  • May 20, 2026

    Christian working the pick up window was really polite. He communicated efficiently and got me taken care of in a timely manner. We need more Christian like workers!

  • May 5, 2026

    Pulled up to the drive through at 10:43 not realizing that they’re not open until 11, a very nice lady just took my order anyway and had a guy in there ring me up. Then the manager Jose pulled me up to wait on the fresh food and gave me a complimentary cookie!! I am in awe at the customer service at this location!! Definitely making the drive over here moving forward ❤️

  • May 3, 2026

    Good food and super friendly staff

  • April 30, 2026

    One of my favorites. I love their spicy tenders! Some of the best blue cheese in the business. Thank you so much to my people dedicated to quality!

  • April 25, 2026

    Food is prepared fast and fresh great atmosphere beautiful attitudes of the workers will come here alll the time. T hank you

  • April 24, 2026

    The team here is phenomenal. The good is always delicious and the store is always clean but the customer service is the main reason I come.

  • April 15, 2026

    PDQ is one of my favorites out here. The sweet tea is lackin sweetness, but it’s OK.

  • April 13, 2026

    Whatever crew worked the Sunday 4/12 night shift were SO kind, all of them! Especially Lorenzo at the window. Will definitely keep this PDQ in mind for future quick service stops. (Nuggets over strips, sweet sriracha sauce over any other sauce, iykyk.)

  • April 12, 2026

    Visited from So-Cal, which we only have Raising Canes. We wanted to try something local, and it was a great choice. Loved the crispiness of the chicken, compared to Canes. And the different sauces, was definitely a treat to try. If ever in the area again, would definitely have it again.

  • April 3, 2026

    I place a delivery order online using PDQ website. And never receive my order from Jose who works for Skipcart - a 3rd party delivery service. I contacted the store and the manager was very resonsive and refunded money. Knowing that I didn't have lunch he remade my order and delivered my order to my home himself. Wow what GREAT Customer service, 10/10.

  • April 1, 2026

    people were nice and food was quick

  • March 31, 2026

    Love pdq. Food is always hot and fresh. I eat here way too often.

  • March 31, 2026

    The only location I’ll visit when I want PDQ

  • March 31, 2026

    Love it here

  • March 31, 2026

    Val is the best

Overall Score

45 / 100

  • Health inspection grade 20/40
    Grade C
  • Dietary transparency 3/20
    1 option listed
  • Community rating 18/20
    4.6★ average
  • Hidden-gem status 0/10
    Not flagged
  • Track record 4/10
    Stable, 0% clean

Composite score from health grade, dietary options, ratings, and inspection record — distinct from the state-derived health grade.

Opening hours

Monday
11 AM to 10 PM
Tuesday
11 AM to 10 PM
Wednesday
11 AM to 10 PM
Thursday
11 AM to 10 PM
Friday
11 AM to 10 PM
Saturday
11 AM to 10 PM
Sunday
11 AM to 10 PM

Inspection history

The following records are from Florida DBPR public inspection records, most recent first.

  1. July 8, 2025 · Complaint Full

    Inspection Completed - No Further Action

    2 high-priority · 1 intermediate · 8 basic

    • 01 — Food from approved source; safe, unadulterated, sound condition
    • 02 — Consumer advisory, date-marking & labeling of ready-to-eat foods
    • 03 — Temperature control of foods (cold/hot holding, cooking, cooling, reheating)
    • 13 — Clean clothes; hair restraints; jewelry; fingernails (×2)
    • 14 — Food-contact & nonfood-contact surfaces properly designed/maintained
    • 22 — Food-contact surfaces clean and sanitized
    • 23 — Nonfood-contact surfaces clean
    • 31 — Handwash sinks accessible; handwashing supplies & sign provided
    • 36 — Floors, walls, ceilings clean & maintained; proper ventilation (×2)

Safer options nearby

Higher-graded restaurants close to PDQ, by Florida DBPR grade:

This grade is calculated by us from Florida DBPR public inspection records — Florida does not issue official grades. How we calculate it →

Data last updated: July 8, 2025