SUSURU
Does SUSURU keep a clean kitchen? Mostly — a B (83/100) at its latest inspection, February 5, 2026. That visit logged 1 high-priority, 1 intermediate, and 6 basic violations.
Its most recent inspection on February 5, 2026 cited 1 high-priority, 1 intermediate, and 6 basic violations. It currently ranks safer than 25% of Orange County restaurants we grade. Diner rating: 4.5 from 2,072 reviews.
Trend: declining · B (83/100)
Get directions Call (407) 778-4813
Restaurant details
- Health grade
- B (83/100)
- Violations
- 8 total — 1 high-priority, 1 intermediate, 6 basic
- Address
- 8548 PALM PKWAY, Orlando, FL
- Cuisine
- Japanese
- Categories
- Izakaya restaurant, Japanese restaurant
- Price
- $20–30
- Rating
- 4.5 stars (2072 reviews)
- Seats
- 151
- Phone
- (407) 778-4813
- Website
- Official website
Community Rating
Reviews via GoogleWhat diners say — our read
45% of reviews here touch on how guests are treated, more than any other theme. How guests are treated tends to be raised approvingly here, averaging 5.0 stars.
5 stars is the modal score, given by 19 of the 20 reviewers who rated. Wait times shows up in 15% of reviews as well, averaging 5.0. Of the 20 rated reviews, 20 sit at four stars or better and 0 at two or below.
The kitchen graded a B (83/100) on 1 high-priority, 1 intermediate, and 6 basic violations at its last inspection, which is roughly where the reviews sit too. That inspection was on February 5, 2026. The trend across inspections is decline. On health score it sits safer than 25% of the Orange County restaurants we grade. Among the items recorded were cross-contamination and wiping cloths.
Nothing here pulls in opposite directions — an unusually clean read. The individual reviews are below, newest first, if you want the raw material.
Our own analysis of 20 reviews for this restaurant, set against its Florida DBPR inspection record. How we calculate grades →
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This Japanese izakaya has become one of my favorite spots to unwind and enjoy great food. The atmosphere feels authentic—warm lighting, lively but not chaotic, and the kind of place where you can relax, share plates, and actually enjoy the experience instead of rushing through a meal. The food is excellent and clearly made with care. The small-plate style makes it fun to try different dishes, and everything I’ve had has been flavorful and well balanced. From grilled skewers to fresh sashimi and comforting hot dishes, nothing feels generic—it’s a place that truly respects Japanese cuisine. The drink selection is also a highlight. They have a solid variety of sake and Japanese beers, and the staff is always happy to help if you’re not sure what to choose. It pairs perfectly with the food and really completes the izakaya experience. What makes this place even more special is the hospitality. Chris, Yuko and the staff are incredibly welcoming and genuinely care about their guests. Their warmth, attention to detail, and passion for creating a memorable dining experience are evident every time I visit. Service is friendly and attentive without hovering, which fits the vibe perfectly. It’s the kind of place you can go for a casual night out, a date, or to sit with friends and enjoy great conversation over amazing food. If you’re looking for a Japanese spot that feels authentic, welcoming, and consistently delivers, this izakaya is definitely worth visiting. Thank you, Chris and…
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Been here multiple times, the food always delivers and super delicious. Will get busy and the wait times maybe long. But definitely worth it!!
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Kim was cool, and she made all the best recommendations!
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This is the spot. Eat ramen here. My server was excellent, I was drinking water down like a sponge and she was on top of it. The food, amazing. I had the tofu appetizer, chicken thigh skewer, and the tonkatsu ramen; broth on point, noodles = perfection. The decor is pretty cool too.
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Nothing but 10s across the board here for service, food, atmosphere. Server Asuka was wonderful- kind, unhurried, helpful. And the 8-9 differdishes we had were as good/better than I've had in japan. Great place, perfect mix of fun and whimsy. Oh! And they have Dassai. Try it.
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Fantastic meal, Ramen and Yakitori (skewers) were delicious. Great atmosphere sat at the bar watching the kitchen and the service, particularly from Kim was brilliant! Absolutely recommend.
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Must have everyone in the party present to be seated.
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Great Japanese restaurant in Orlando area. The food is well prepared and the taste is more towards Japanese. The service and ambiance are also great.
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Thank you Asuka for the kind service, the food and drinks were delicious, we will be back!
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The wagyu don bowl is the single greatest food I've ever eaten in my life, legitimately was a wave of pure bliss through my body every time I took a bite, and the Godzilla cocktail was delicious too very very dangerous
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Awesome Atmosphere.
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Tonkatsu ramen. Bacon wrapped mochi. Susuru gohan. Beef tongue. So good.
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Cute little shop with small portion options - delicious! Arrive at opening for little to no wait, otherwise I’ve waited 30m (but it’s worth it!)
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We came for the yakitori and were not disappointed. The skewers were fresh and tasty. The highball was just okay, but the Sapporo beer was fresh and cold. We'd happily come back.
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Excellent food!! Fair pricing. Fantastic staff! The bartenders Asuka and Chris did a phenomenal job taking care of me. They were extremely kind and attentive. The quality of everything was very good, the atmosphere is wonderfully authentic. This will be going on my list of top restaurants in Orlando, easily. And I hope to bring friends and family back with me next time! Thank you to Chris, Asuka, and the Susuru team!
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店員のアスカさんが沢尻エリカさんにそっくりでびっくりした
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Super cool, geeky place. I love Japanese films, food and anime. Loved the themed drinks.
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Excellent food and service! Really enjoyed the okonimiyaki and tako wasa.
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Great Place and Amazing Food!
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Susuru was the best dining experience I’ve had in Orlando - excellent service, outstanding food and interesting drink choices.
Overall Score
70 / 100
Composite score from health grade, dietary options, ratings, and inspection record — distinct from the state-derived health grade.
Opening hours
- Monday
- 5 to 11 PM
- Tuesday
- 5 to 11 PM
- Wednesday
- 5 to 11 PM
- Thursday
- 5 to 11 PM
- Friday
- 5 PM to 12 AM
- Saturday
- 5 PM to 12 AM
- Sunday
- 5 to 10 PM
Inspection history
The following records are from Florida DBPR public inspection records, most recent first.
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February 5, 2026 · Routine - Food
Inspection Completed - No Further Action
1 high-priority · 1 intermediate · 6 basic
- 03 — Temperature control of foods (cold/hot holding, cooking, cooling, reheating)
- 08 — Cross-contamination: raw foods separated; food protected during prep/storage
- 21 — Wiping cloths; clean & soiled linens; laundry
- 22 — Food-contact surfaces clean and sanitized (×2)
- 23 — Nonfood-contact surfaces clean
- 36 — Floors, walls, ceilings clean & maintained; proper ventilation
- 51 — Other conditions of sanitary & safe operation
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August 7, 2025 · Routine - Food
Call Back - Complied
0 high-priority · 2 intermediate · 0 basic
- 03 — Temperature control of foods (cold/hot holding, cooking, cooling, reheating) (×2)
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August 6, 2025 · Routine - Food
Warning Issued
1 high-priority · 3 intermediate · 0 basic
- 03 — Temperature control of foods (cold/hot holding, cooking, cooling, reheating) (×3)
- 31 — Handwash sinks accessible; handwashing supplies & sign provided
Safer options nearby
Higher-graded restaurants close to SUSURU, by Florida DBPR grade:
- PLAYER 1
This grade is calculated by us from Florida DBPR public inspection records — Florida does not issue official grades. How we calculate it →
Data last updated: February 5, 2026