TWISTEE TREAT
TWISTEE TREAT lands in the middle of the pack: a B health grade at 89/100 from its most recent inspection on May 27, 2026.
Inspectors cited 2 intermediate violations. That puts it safer than 40% of Orange County restaurants we grade. Diner rating: 4.5 from 703 reviews.
B · 89/100 · safer than 40% of Orange County restaurants we grade
Restaurant details
- Health grade
- B (89/100)
- Violations
- 2 total — 2 intermediate
- Address
- 3139 S ORANGE AVE, Orlando, FL
- Cuisine
- Other
- Categories
- Ice cream shop, Dessert restaurant, Dessert shop
- Price
- $
- Rating
- 4.5 stars (703 reviews)
- Neighborhood
- Pineloch
- Seats
- 12
- Website
- Official website
Community Rating
Reviews via GoogleWhat diners say — our read
This listing's ratings cluster at the two ends of the scale. Where service comes up, the rating that follows averages 4.5, so it reads as a strength.
The split is 21 positive to 4 negative across 26 rated reviews, with 1 in the middle. How long an order takes shows up in 15% of reviews as well, averaging 3.5. If you had to pick one number to represent this corpus it would be 5, the most frequently given rating (20 reviews).
On the health side, the most recent DBPR inspection returned a B (89/100) with 2 intermediate violations — middling, much like the reviews. DBPR last walked in on May 27, 2026. On health score it sits safer than 40% of the Orange County restaurants we grade. The citations behind that grade include food manager certification.
Both measures agree, which is the least complicated version of this page. The individual reviews are below, newest first, if you want the raw material.
Our own analysis of 26 reviews for this restaurant, set against its Florida DBPR inspection record. How we calculate grades →
-
Had a great experience! Jose and Luis were super attentive with such a large family group. Loved their conversation and attention to detail. Thanks a lot. We will be back for sure
-
Always a happy stop with great service & smiles!😁!
-
I wanted to go to Kelly’s, but my husband insisted on Twistee Treat because of traffic.. boy was he right for once! They were awesome, friendly and the toppings were fresh!
-
Very good customers
-
Great service, price is very reasonable.
-
Todo excelente
-
Not a good experience. Order not made right and sundae cups half empty.
-
Went to twisty treat and Emiliana was very nice great service
-
Yummy hot fudge sundae! Elliana was so sweet!
-
Ellina is the best... customer service outstanding..
-
Simply the best ice cream ever and Angelly is the best.
-
Best ice cream and service! I was there with grandkids last night Oct 17th. Sammy fell down and got hurt. The manager came out with a first aid kit and helped us! I can’t thank him enough! What a nice guy! He went out of his way to make Sammy feel better! Thank you! On the second visit, Iliana was very nice and sweet to my grandchildren. She is an excellent employee.
-
It’s so good, the cherry dip is my favorite. Thank you Elianna for your help!
-
Eliana was amazing! She took our order so patiently and so kind!
-
Love the original Twistee Treats! Ive been coming to them since childhood & the originals are still the best hands down.
-
My family rushed to get ice cream as we just left a scrumptious dinner at king crab and as we arrived about 10 min till closing the workers never acknowledged our existence until it closed even tho we were standing right at the window. The workers told the family prior to us only cones were able to be selected but the family told them absolutely not. They served that family and told us they were closed and shut the doors in our face . Not cool as my kids were so excited.
-
Terrible customer service, waiting in line 10 minutes before closing, workers opening the door to serve but won’t acknowledge us knowing they are closing soon. Only to then tell us they are closed at exactly 10:30 on the dot and slammed the window in our face. A simple acknowledgment that we were there would have been okay but to keep looking at us and purposely wait the time out just to not serve us is beyond unprofessional. Make sure you have people who actually care about your business and your customers working for you.
-
Came and ordered 3 cones with sprinkles and the young lady thought it was funny to hand a cone that was melting down the side of the cone and when I mentioned it I was ignored
-
Customer service phenomenal always!!!
-
Clean, Friendly, Fast! I enjoy a Small Coffee Shake with no whip cream or cherrie. Puts a smile on my face.
-
Don’t get me wrong, We absolutely love Twisty Treat, but no Large twirls? Really……
-
I come to this place all the time and the ice cream however this last visit the lady on 3 pm shift acted like she was offended because I stayed ice cream was made to the side, I wasn’t rude nor did I required any changes. I simply asked for a cup and she quickly hanged it to me with a nasty look..no napkin no spoon no apology. Once we were finished we used the side water faucet to wash our hands and clean the area for about 2 seconds and she came out of the building with a visible attitude saying I could’ve asked for bathroom keys. I told her it wasn’t necessary as we just needed a tiny bit of water and left no mess. She clearly have issues with any comments and don’t know how to warmly approach customers. The young man was courteous and provided good service.
-
Always super nice!
-
Eliana was great and professional
-
Eliana has great customer service
-
Laney was great! From the moment we arrived to the drive through she was careful to listen to what we wanted and gave us excellent customer service.
Overall Score
52 / 100
Composite score from health grade, dietary options, ratings, and inspection record — distinct from the state-derived health grade.
Opening hours
- Monday
- 12 to 10:30 PM
- Tuesday
- 12 to 10:30 PM
- Wednesday
- 12 to 10:30 PM
- Thursday
- 12 to 10:30 PM
- Friday
- 12 to 11:30 PM
- Saturday
- 12 to 11:30 PM
- Sunday
- 12 to 10:30 PM
Inspection history
The following records are from Florida DBPR public inspection records, most recent first.
-
May 27, 2026 · Routine - Food
Warning Issued
0 high-priority · 2 intermediate · 0 basic
- 53 — Food manager certification; employee food-safety training (×2)
Safer options nearby
Higher-graded restaurants close to TWISTEE TREAT, by Florida DBPR grade:
This grade is calculated by us from Florida DBPR public inspection records — Florida does not issue official grades. How we calculate it →
Data last updated: May 27, 2026