TWISTEE TREAT

TWISTEE TREAT lands in the middle of the pack: a B health grade at 89/100 from its most recent inspection on May 27, 2026.

Inspectors cited 2 intermediate violations. That puts it safer than 40% of Orange County restaurants we grade. Diner rating: 4.5 from 703 reviews.

B · 89/100 · safer than 40% of Orange County restaurants we grade

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Restaurant details

Health grade
B (89/100)
Violations
2 total — 2 intermediate
Address
3139 S ORANGE AVE, Orlando, FL
Cuisine
Other
Categories
Ice cream shop, Dessert restaurant, Dessert shop
Price
$
Rating
4.5 stars (703 reviews)
Neighborhood
Pineloch
Seats
12
Website
Official website
Photo of TWISTEE TREAT
Photo: Twistee Treat SODO

Community Rating

Reviews via Google
4.5 Community-sourced rating 703 reviews
Read all reviews on Google →

What diners say — our read

This listing's ratings cluster at the two ends of the scale. Where service comes up, the rating that follows averages 4.5, so it reads as a strength.

The split is 21 positive to 4 negative across 26 rated reviews, with 1 in the middle. How long an order takes shows up in 15% of reviews as well, averaging 3.5. If you had to pick one number to represent this corpus it would be 5, the most frequently given rating (20 reviews).

On the health side, the most recent DBPR inspection returned a B (89/100) with 2 intermediate violations — middling, much like the reviews. DBPR last walked in on May 27, 2026. On health score it sits safer than 40% of the Orange County restaurants we grade. The citations behind that grade include food manager certification.

Both measures agree, which is the least complicated version of this page. The individual reviews are below, newest first, if you want the raw material.

Our own analysis of 26 reviews for this restaurant, set against its Florida DBPR inspection record. How we calculate grades →

  • June 30, 2026

    Had a great experience! Jose and Luis were super attentive with such a large family group. Loved their conversation and attention to detail. Thanks a lot. We will be back for sure

  • June 17, 2026

    Always a happy stop with great service & smiles!😁!

  • June 12, 2026

    I wanted to go to Kelly’s, but my husband insisted on Twistee Treat because of traffic.. boy was he right for once! They were awesome, friendly and the toppings were fresh!

  • June 11, 2026

    Very good customers

  • June 2, 2026

    Great service, price is very reasonable.

  • June 1, 2026

    Todo excelente

  • May 24, 2026

    Not a good experience. Order not made right and sundae cups half empty.

  • May 20, 2026

    Went to twisty treat and Emiliana was very nice great service

  • May 20, 2026

    Yummy hot fudge sundae! Elliana was so sweet!

  • May 17, 2026

    Ellina is the best... customer service outstanding..

  • May 17, 2026

    Simply the best ice cream ever and Angelly is the best.

  • May 16, 2026

    Best ice cream and service! I was there with grandkids last night Oct 17th. Sammy fell down and got hurt. The manager came out with a first aid kit and helped us! I can’t thank him enough! What a nice guy! He went out of his way to make Sammy feel better! Thank you! On the second visit, Iliana was very nice and sweet to my grandchildren. She is an excellent employee.

  • May 16, 2026

    It’s so good, the cherry dip is my favorite. Thank you Elianna for your help!

  • May 16, 2026

    Eliana was amazing! She took our order so patiently and so kind!

  • May 12, 2026

    Love the original Twistee Treats! Ive been coming to them since childhood & the originals are still the best hands down.

  • May 4, 2026

    My family rushed to get ice cream as we just left a scrumptious dinner at king crab and as we arrived about 10 min till closing the workers never acknowledged our existence until it closed even tho we were standing right at the window. The workers told the family prior to us only cones were able to be selected but the family told them absolutely not. They served that family and told us they were closed and shut the doors in our face . Not cool as my kids were so excited.

  • May 4, 2026

    Terrible customer service, waiting in line 10 minutes before closing, workers opening the door to serve but won’t acknowledge us knowing they are closing soon. Only to then tell us they are closed at exactly 10:30 on the dot and slammed the window in our face. A simple acknowledgment that we were there would have been okay but to keep looking at us and purposely wait the time out just to not serve us is beyond unprofessional. Make sure you have people who actually care about your business and your customers working for you.

  • April 24, 2026

    Came and ordered 3 cones with sprinkles and the young lady thought it was funny to hand a cone that was melting down the side of the cone and when I mentioned it I was ignored

  • April 21, 2026

    Customer service phenomenal always!!!

  • April 13, 2026

    Clean, Friendly, Fast! I enjoy a Small Coffee Shake with no whip cream or cherrie. Puts a smile on my face.

  • April 12, 2026

    Don’t get me wrong, We absolutely love Twisty Treat, but no Large twirls? Really……

  • April 5, 2026

    I come to this place all the time and the ice cream however this last visit the lady on 3 pm shift acted like she was offended because I stayed ice cream was made to the side, I wasn’t rude nor did I required any changes. I simply asked for a cup and she quickly hanged it to me with a nasty look..no napkin no spoon no apology. Once we were finished we used the side water faucet to wash our hands and clean the area for about 2 seconds and she came out of the building with a visible attitude saying I could’ve asked for bathroom keys. I told her it wasn’t necessary as we just needed a tiny bit of water and left no mess. She clearly have issues with any comments and don’t know how to warmly approach customers. The young man was courteous and provided good service.

  • March 30, 2026

    Always super nice!

  • March 30, 2026

    Eliana was great and professional

  • March 30, 2026

    Eliana has great customer service

  • March 27, 2026

    Laney was great! From the moment we arrived to the drive through she was careful to listen to what we wanted and gave us excellent customer service.

Overall Score

52 / 100

  • Health inspection grade 30/40
    Grade B
  • Dietary transparency 0/20
    None listed
  • Community rating 18/20
    4.5★ average
  • Hidden-gem status 0/10
    Not flagged
  • Track record 4/10
    Stable, 0% clean

Composite score from health grade, dietary options, ratings, and inspection record — distinct from the state-derived health grade.

Opening hours

Monday
12 to 10:30 PM
Tuesday
12 to 10:30 PM
Wednesday
12 to 10:30 PM
Thursday
12 to 10:30 PM
Friday
12 to 11:30 PM
Saturday
12 to 11:30 PM
Sunday
12 to 10:30 PM

Inspection history

The following records are from Florida DBPR public inspection records, most recent first.

  1. May 27, 2026 · Routine - Food

    Warning Issued

    0 high-priority · 2 intermediate · 0 basic

    • 53 — Food manager certification; employee food-safety training (×2)

Safer options nearby

Higher-graded restaurants close to TWISTEE TREAT, by Florida DBPR grade:

This grade is calculated by us from Florida DBPR public inspection records — Florida does not issue official grades. How we calculate it →

Data last updated: May 27, 2026